Swoop Dispatch Management

Web · Android · iPhone · API

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Freedom report

Two barsScore 5.6

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Swoop Dispatch Management is ranked #4 of 27 in towing software on Freedom251. It runs on Android, API, iOS, Web.

Compared on towing software

Free plan: Yes
Towing dispatch: Yes
Roadside job management: Yes
Driver mobile app: Yes
GPS fleet tracking: Yes
Billing and invoicing: Yes

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The record

Purpose: Swoop is a configurable dispatch management platform for roadside assistance, designed by motor clubs for motor clubs.
End-to-end management: The platform supports digital, transparent, end-to-end management of roadside assistance events.
Dispatch algorithms: Its dispatch algorithms are built on motor club experience and can be configured to a market.
Tow management: Swoop offers integrated tow management software or a Provider API to connect to tow solutions already in market.
Agent interface: The agent interface supports configurable views for different agent types and is described as easy to use and train on.
Alerts: Swoop provides proactive and reactive alerts for managing outliers, built on motor club-specific machine learning.
Integrations: The platform connects to client and business systems through built-in integrations or custom gateways.
APIs: Agero describes an Admin API for upgrading dispatch systems with real-time transaction access and a Client API for extending roadside assistance across channels.
Portals: Client and dealer portals support requests, monitoring and reporting.
Provider software: Agero describes its Swoop software for service providers as free and available as a desktop and mobile app for managing Agero jobs.
Mobile app features: The Swoop mobile app supports job updates, notifications, driver and job monitoring, photos, signatures and cash jobs.
Supported mobile platforms: Agero says the Swoop Towing App is available for iOS and Android, with desktop access through app.joinswoop.com.
Support: Agero offers service providers phone and online chat help, a Provider Advocate Group for account or technical issues, and in-app self-help resources.
Buyer pricing: The Swoop product page directs prospective customers to contact Agero and does not state a price or trial offer.

Where it ranks on Freedom251

Best Towing Software in 2026#4 of 27

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Sources

agero.com/technology-partnerships/swoop· checked 5 Oct 2026
agero.com/integrations-0· checked 5 Oct 2026
agero.com/service-providers· checked 5 Oct 2026
info.agero.com/hubfs/Downloadable%20Web%20Content/Ager· checked 5 Oct 2026
info.agero.com/audi-assist-support· checked 5 Oct 2026
agero.com/about-us· checked 5 Oct 2026