No. 30 of 34 ·Parcel Management Software

Sorted

Web · API

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Sorted is ranked #30 of 34 in parcel management software on Freedom251. It runs on API, Web. There is no free plan.

Sorted plans and pricing

All plans

Sorted Ship / Sorted Track (custom usage-based pricing) Not published Pay per Action Transaction Unit (ATU) consumed; rate depends on system activity and solution; contact Sorted for pricing sorted.com · 4 Oct 2026

Compared on parcel management software

Free plan: No
Branded tracking page: Yes
Exception management: Yes
Returns management: No
API access: Yes

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The record

Product: Sorted is a delivery experience and management platform for retailers, connecting retail sales with carrier delivery.
Shipping management: Sorted Ship connects carriers, automates shipment allocation, and manages package movement from one platform.
Cost allocation: Ship can automatically allocate shipments to cost-effective carrier services using operational rules.
Shipment operations: Ship provides centralised shipment management with visibility into shipment states, potential delays, and exceptions.
Tracking and communications: Sorted Track gives teams a real-time view of carrier shipments and supports branded delivery updates by email or text.
Tracking features: Track detects potential delivery issues and lets users create tracking pages and notification templates with little to no code.
Integrations: Sorted lists carrier services including Amazon Shipping, An Post, Australia Post, DHL, DPD, FedEx, Royal Mail, UPS, and USPS.
Pricing model: Pricing uses Action Transaction Units for system activity such as API calls, webhooks, tracking notifications, and orchestration tasks; the page lists no numeric rates.
Customer fit: Sorted says it works with B2C and B2B retailers and brands of different sizes, as well as third-party logistics providers.
Support: All customers have key contacts to support their delivery experience journey, according to Sorted’s pricing FAQ.
Security: Sorted says data is encrypted at rest using AES-256 and in transit over TLS-secured connections using TLS 1.2 or above.
Security testing: Sorted says it conducts external third-party penetration testing at least annually and remediates vulnerabilities according to severity.
Privacy compliance: Sorted says customer personal data may be subject to UK GDPR or EU GDPR, depending on customer and end-customer location.
Hosting: Sorted says its hosting providers include Microsoft Azure in Ireland and the Netherlands and Amazon Web Services in Ireland.

Where it ranks on Freedom251

Best Parcel Management Software in 2026#30 of 34

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Sources

sorted.com/about· checked 4 Oct 2026
sorted.com/products/sorted-ship-carrier-management· checked 4 Oct 2026
sorted.com/products/sorted-track-post-purchase-cx· checked 4 Oct 2026
sorted.com/carriers· checked 4 Oct 2026
sorted.com/pricing· checked 4 Oct 2026
sorted.com/legal/security-statement· checked 4 Oct 2026
sorted.com/legal/data-protection-policy· checked 4 Oct 2026
sorted.com· checked 28 Sept 2026