Freedom251 › Multicarrier Parcel Management Solutions Software
Sorted
What Sorted is
Sorted is a delivery experience and management platform connecting retail sales with carrier delivery. Sorted Ship links carriers, allocates shipments, and manages package movement from one platform. Operational rules can assign shipments to cost-effective carrier services, while a central view shows shipment states, possible delays, and exceptions. Sorted Track gives teams a real-time view of carrier shipments and supports branded delivery updates by email or text. It can detect potential delivery issues, and users can create tracking pages and notification templates with little to no code. Listed carrier services include Amazon Shipping, An Post, Australia Post, DHL, DPD, FedEx, Royal Mail, UPS, and USPS. Sorted says it serves B2C and B2B retailers, brands of different sizes, and third-party logistics providers. The platform is available on the web and through an API. Pricing is on request and usage-based, tied to Pay per Action Transaction Unit consumption, system activity, and the chosen solution. Sorted was founded in 2014 and is headquartered in Manchester, United Kingdom.
Who it suits
It suits retailers, brands, and third-party logistics providers managing carrier delivery for B2C or B2B operations. Teams can use web access or the API for shipment and tracking workflows.
What it does well
- Centralised shipment and exception management
- Rules-based carrier allocation
- Real-time branded tracking updates
- Little-to-no-code tracking pages
- Wide listed carrier integrations
What to know first
- Pricing is on request
- Usage charges depend on ATU consumption
- No returns management
- Carrier coverage depends on listed services
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Sorted Ship / Sorted Track (custom usage-based pricing) | Pay per Action Transaction Unit (ATU) consumed; rate depends on system activity and solution; contact Sorted for pricing | On request |
As sorted.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Verdict
Sorted combines carrier allocation, shipment oversight, tracking, and branded customer communications in web and API forms. Buyers should confirm usage-based pricing, carrier needs, and the absence of returns management.
Facts from Sorted's own pages
- Company history
- Sorted’s company timeline says Sorted PRO was developed in 2014 and commercially launched in 2015. · sorted.com, 4 Oct 2026
- Cost allocation
- Ship can automatically allocate shipments to cost-effective carrier services using operational rules. · sorted.com, 4 Oct 2026
- Customer fit
- Sorted says it works with B2C and B2B retailers and brands of different sizes, as well as third-party logistics providers. · sorted.com, 4 Oct 2026
- Founded
- 2014 · sorted.com, 28 Sept 2026
- Headquarters
- Manchester, United Kingdom · sorted.com, 28 Sept 2026
- Hosting
- Sorted says its hosting providers include Microsoft Azure in Ireland and the Netherlands and Amazon Web Services in Ireland. · sorted.com, 4 Oct 2026
- Integrations
- Sorted lists carrier services including Amazon Shipping, An Post, Australia Post, DHL, DPD, FedEx, Royal Mail, UPS, and USPS. · sorted.com, 4 Oct 2026
- Pricing model
- Pricing uses Action Transaction Units for system activity such as API calls, webhooks, tracking notifications, and orchestration tasks; the page lists no numeric rates. · sorted.com, 4 Oct 2026
- Privacy compliance
- Sorted says customer personal data may be subject to UK GDPR or EU GDPR, depending on customer and end-customer location. · sorted.com, 4 Oct 2026
- Product
- Sorted is a delivery experience and management platform for retailers, connecting retail sales with carrier delivery. · sorted.com, 4 Oct 2026
- Security
- Sorted says data is encrypted at rest using AES-256 and in transit over TLS-secured connections using TLS 1.2 or above. · sorted.com, 4 Oct 2026
- Security testing
- Sorted says it conducts external third-party penetration testing at least annually and remediates vulnerabilities according to severity. · sorted.com, 4 Oct 2026
- Shipment operations
- Ship provides centralised shipment management with visibility into shipment states, potential delays, and exceptions. · sorted.com, 4 Oct 2026
- Shipping management
- Sorted Ship connects carriers, automates shipment allocation, and manages package movement from one platform. · sorted.com, 4 Oct 2026
- Support
- All customers have key contacts to support their delivery experience journey, according to Sorted’s pricing FAQ. · sorted.com, 4 Oct 2026
- Tracking and communications
- Sorted Track gives teams a real-time view of carrier shipments and supports branded delivery updates by email or text. · sorted.com, 4 Oct 2026
- Tracking features
- Track detects potential delivery issues and lets users create tracking pages and notification templates with little to no code. · sorted.com, 4 Oct 2026