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No. 12 of 23 ·IT Operations Management Software

ServiceNow IT Operations Management

Web

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Freedom report

One barScore 5.3

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

ServiceNow IT Operations Management is ranked #12 of 23 in IT operations management software on Freedom251. It runs on Web.

ServiceNow IT Operations Management plans and pricing

All plans
ITOM Advanced Not published Discovery · Service Mapping · Certificate Inventory and Management · AI Agent Topology Mapping · API Insights · Enhanced Automation Playbook servicenow.com · 20 Sept 2026
ITOM Prime Not published Includes ITOM Advanced · AI Specialists · Event Management · Metric Intelligence · Health Log Analytics · Service Observability servicenow.com · 20 Sept 2026

Compared on IT operations management software

Deployment model
cloud
Workflow automation
Yes

Best ServiceNow IT Operations Management alternatives

See all 20
One bar Dynatrace Kubernetes Monitoring Paid plans No. 1$1.40/mo6.7 Two bars ManageEngine OpManager Free tier No. 2$7.92/mo6.7 Two bars New Relic Kubernetes Monitoring Free tier No. 3$29.08/mo6.6 Two bars AWS Systems Manager State Manager Free tier No. 4Free6.5 Two bars New Relic Session Replay Free tier No. 5$10/mo6.4 One bar Sumo Logic Free tier No. 6Free6.4