ServiceNow Discovery

What ServiceNow Discovery is

ServiceNow Discovery is web software for discovering hardware, software, cloud, and network assets. It supports agentless discovery and uses a hybrid deployment model. The ITOM Advanced plan includes Discovery, Service Mapping, and Certificate Inventory and Management. ITOM Prime includes the ITOM Advanced capabilities, including Discovery, and adds Event Management and Service Observability. Both plans are billed through a custom quote; no plan prices are listed. The product is paid and has no free plan. ServiceNow was founded in 2004 and is headquartered in Santa Clara, California, USA. The listed discovery coverage spans several kinds of infrastructure, while agentless discovery and hybrid deployment are also specified. Organizations comparing the two plan groupings can consider which included capabilities fit their needs and request a quote. ServiceNow Discovery is available on the web.

Who it suits

It suits organizations seeking agentless discovery across hardware, software, cloud, and network assets. Teams can consider the ITOM Advanced or ITOM Prime plan grouping based on the listed capabilities.

Limits

There is no free plan. ITOM Advanced and ITOM Prime use custom pricing, so access depends on obtaining a quote.

Getting started

1. Open the ServiceNow Discovery website
2. Review the ITOM Advanced and ITOM Prime plan capabilities
3. Choose the plan grouping that fits your IT operations needs
4. Request a custom quote from ServiceNow
5. Use the web-based product

Verdict

ServiceNow Discovery covers multiple asset types and offers two listed ITOM plan groupings, with Prime adding Event Management and Service Observability. It is paid software with no free plan, and buyers must request pricing.