No. 64of 95 ·Field Service Management Software

ServiceBridge

Web · Android · iPhone · API

Freedom report

Two barsScore 5.5

Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

ServiceBridge is ranked #64 of 95 in field service management software on Freedom251, made by ServiceBridge (Scottsdale, Arizona, United States). It runs on Android, API, iOS, Web.

ServiceBridge plans and pricing

All plans

Enhanced Per active user; price not stated on the page Essential features · SMS bundle · On My Way messaging help.servicebridge.com · 12 Oct 2026

Essential Per active user; price not stated on the page Invoicing · estimates · job creation and tracking · asset management · personnel · accounting · no SMS help.servicebridge.com · 12 Oct 2026

Complete Per active user; price not stated on the page Essential features · SMS bundle · two-way messaging · Text to Pay · job confirmations · text estimates · job, estimate, and invoice text reminders help.servicebridge.com · 12 Oct 2026

Compared on field service management software

Mobile platforms: both
Invoicing and payments: Yes
Offline mode: Yes
Route optimization: Yes
Customer portal: Yes
Recurring jobs: Yes

Best ServiceBridge alternatives

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The record

Product: ServiceBridge combines GPS fleet tracking, digital work orders, live dispatch, and on-site payments in one field service platform.
Scheduling and dispatch: Its features include scheduling tools, real-time dispatch based on team location, and real-time work-order status views.
Mobile app: The mobile app supports digital work orders, customer and equipment records, photos, digital signatures, and on-site payments, and can work offline before syncing when back in range.
QuickBooks: ServiceBridge advertises two-way QuickBooks Online sync to reduce accounting errors.
Public API: The product offers a public API for connecting ServiceBridge to third-party applications.
Other integrations: The features page names Reviewbuzz integration for generating customer reviews.
Fleet tools: Fleet features include GPS tracking, driver behavior scoring, preventive maintenance alerts, and trip records with timestamps, routes, and driver IDs.
Industries: The maker says the platform serves field service businesses across trades including HVAC, plumbing, electrical, landscaping, pest control, pool service, and tree service.
Franchise features: The features page lists multi-location management, national accounts, territory management, royalty collection, and brand consistency tools.
Support: The maker lists chat, email, and phone support, help documentation, in-app guides, and live webinars.
Security and compliance: GPS Insight’s Trust Center lists SOC 2 Type 2, CCPA, GDPR, and PIPEDA under compliance and describes an information security and privacy program.
Company history: The about page says GPS Insight was founded in 2004 and acquired ServiceBridge in 2020.
Audience: The product is built for field service businesses across trades including HVAC, plumbing, pest control, landscaping, and pool service.
Mobile work: The mobile app provides job details, customer history, work orders, photo capture, signatures, and payment collection, and can sync work offline when connectivity returns.

Where it ranks on Freedom251

Best Field Service Management Software in 2026#64 of 95

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Sources

servicebridge.com· checked 11 Oct 2026
servicebridge.com/features/· checked 11 Oct 2026
trust.gpsinsight.com· checked 11 Oct 2026
servicebridge.com/about-us/· checked 11 Oct 2026
servicebridge.com/feature/quickbooks-online/· checked 12 Oct 2026
help.servicebridge.com/en/articles/11641891-service-agreements· checked 12 Oct 2026
help.servicebridge.com/en/articles/16988456-servicebridge-plan· checked 12 Oct 2026