Freedom251 › Video Personalization Software
Seen
What Seen is
Seen is a cloud-based platform for creating and sharing personalized videos through individual access links. It turns customer data into video content for customer and marketing journeys, with tools for building projects, generating videos, hosting them, and measuring engagement.
In Seen Studio, teams assemble video projects from reusable blocks and map data properties, such as a person’s first name, to content in the video. Videos can be generated from CSV uploads or API requests; delivery details are returned through a webhook. Seen also supports CRM and marketing automation integrations, with guides for Braze, HubSpot, MoEngage, Bloomreach, Xtremepush, Attio, Klaviyo, Zapier, and n8n.
Reporting tracks visits, plays, completions, and CTA clicks. The platform supports dynamic scenes and personalized CTAs, and videos are hosted for viewers. Seen says it processes data according to clients’ documented instructions under its Data Processing Agreement and states that it is ISO 27001 and ISO 27701 certified. The company is headquartered in Oslo, Norway, and describes the product for enterprise teams in areas including retail, travel, finance, and insurance. Platform subscriptions or one-time orders are scoped in an Order Form, with pricing available on request.
Who it suits
Seen suits enterprise teams that want to personalize video content using customer data and deliver it across customer or marketing journeys. It may fit teams working in retail, travel, finance, or insurance that need CSV or API generation and engagement reporting.
What it does well
- Build video projects with reusable blocks in Seen Studio.
- Generate videos from CSV uploads or API requests.
- Track visits, plays, completions, and CTA clicks.
- Connect through listed CRM and marketing automation integrations.
- Support dynamic scenes and personalized CTAs.
What to know first
- Pricing is available on request and scoped in an Order Form.
- Production services are not included in the platform.
- Videos are retained for 30 days by default.
Limits
Videos are retained for 30 days by default; retention can be extended to up to 90 days on request, and longer hosting may incur additional fees. Production services are not included in the platform.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Subscription or one-time order; scoped by Order Form | Fees and subscription terms are specified in the signed Order Form; unless stated otherwise, fees are quoted in NOK. · No public price listed · platform, usage volumes, seats, and other terms depend on the Order Form | On request |
As seen.io lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Seen website.
- Contact Seen to discuss a subscription or one-time order scoped in an Order Form.
- Use Seen Studio to build a video project from reusable blocks.
- Map customer data properties to video content.
- Generate videos through CSV upload, API requests, or a listed integration.
Verdict
Choose Seen if your team needs to generate personalized videos from customer data and track how recipients engage with them. Look elsewhere if you need production services included in the platform or published pricing before contacting the company.
Questions
How is Seen priced?
Pricing is available on request. Fees and subscription terms are set out in a signed Order Form, and fees are quoted in NOK unless stated otherwise.
Can Seen generate videos from uploaded data?
Yes. Videos can be generated from CSV uploads or API requests.
Which platforms does Seen support?
Seen lists web and API platforms.
Which engagement metrics does Seen report?
Reporting tracks visits, plays, completions, and CTA clicks.
How long are videos retained?
Videos are retained for 30 days by default. They may be retained for up to 90 days on request, and longer hosting may incur additional fees.
Are production services included?
No. Clients may engage Seen’s professional services team if this is specified in the Order Form.
Facts from Seen's own pages
- Audience
- Seen describes its platform for enterprise teams and gives examples across retail, travel, finance, and insurance. · seen.io, 8 Oct 2026
- Certifications
- Seen states that it is ISO 27001 and ISO 27701 certified. · seen.io, 8 Oct 2026
- Data handling
- Seen says it acts as a data processor and follows the client’s documented instructions under its Data Processing Agreement. · seen.io, 8 Oct 2026
- Generation
- Videos can be generated from CSV uploads or through the API, with delivery details returned by webhook. · seen.io, 8 Oct 2026
- Headquarters
- Oslo, Norway · seen.io, 28 Sept 2026
- Integrations
- The documentation lists integration guides for Braze, HubSpot, MoEngage, Bloomreach, Xtremepush, Attio, Klaviyo, Zapier, and n8n. · docs.seen.io, 8 Oct 2026
- Measurement
- Seen reporting tracks video engagement, including visits, plays, completions, and CTA clicks. · seen.io, 8 Oct 2026
- Product
- Seen is a cloud-based platform for creating, personalizing, hosting, and sharing unique video content through personalized access links. · seen.io, 8 Oct 2026
- Production services
- Production services are not included in the platform, though clients may engage Seen’s professional services team if specified in the Order Form. · seen.io, 8 Oct 2026
- Purpose
- The platform turns customer data into personalized videos for customer and marketing journeys. · seen.io, 8 Oct 2026
- Studio
- Seen Studio lets teams build video projects with reusable blocks and map data properties such as a first name to video content. · docs.seen.io, 8 Oct 2026
- Support
- The documentation says users without a Seen Platform Workspace should contact their Customer Success Manager. · docs.seen.io, 8 Oct 2026
- Video retention
- The terms say videos are retained for 30 days by default, may be retained for up to 90 days on request, and longer hosting may incur additional fees. · seen.io, 8 Oct 2026
Where Seen stands on Freedom251
- Video Personalization Software#26 of 29