Freedom251 › Mobile App Monitoring
Scout by base14
What Scout by base14 is
Scout by base14 is an OpenTelemetry-native observability platform combining monitoring, operational insights, and AI-powered debugging. Its real user monitoring covers mobile and web applications with session tracking, error capture, Core Web Vitals, and traces linking client actions to backend services. Mobile monitoring supports Flutter, React Native, and native apps, measuring cold starts and screen-load times while detecting jank and application-not-responding events. For websites, Scout tracks LCP, INP, and CLS with page-level breakdowns and regression detection. Session summaries are retained for 180 days by default and record device model, operating-system and app versions, network type, and battery state. W3C trace context propagation connects mobile and web activity to the API calls it triggers. SDK coverage includes Flutter on iOS, Android, macOS, and web, plus React Native on iOS and Android and React in the browser. Read-only API endpoints expose traces, logs, metrics, service topology, alerts, APM rollups, and RUM data, while the read-only MCP endpoint supports querying traces, logs, metrics, service topology, and alerts through coding agents. Scout does not capture session replay or profiling. The Startup plan costs $250 a month; Enterprise is custom-priced. A free pilot uses customer data in a 15-minute call without a credit card.
Who it suits
Scout suits teams operating mobile and web applications that need performance, error, tracing, and real-user visibility across client and backend services. It also fits organizations wanting OpenTelemetry access, coding-agent queries, and enterprise controls such as SSO/SAML or BYOC.
What it does well
- Monitors mobile and web applications with real-user data
- Tracks Core Web Vitals with regression detection
- Measures mobile cold starts, screen loads, jank, and ANRs
- Links client actions to backend API calls with W3C context
- Read-only APIs and MCP expose broad observability data
- ISO 27001 certified and SOC 2 Type II compliant
What to know first
- Startup plan costs $250 a month
- No session replay or profiling capture
- Startup retention is 30 days at full resolution
- Enterprise pricing is custom
Limits
The Startup plan includes 30-day full-resolution retention, up to 1 billion signals, 50 authorized users, 50 dashboards, and 100 alerts. Scout RUM does not provide session replay or profiling.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Startup | $250/month · Up to 1 billion signals included · Up to 50 authorized users · Up to 50 dashboards & 100 alerts · Up to 5 anomaly detection alerts · 30-day full-resolution retention (extendable) · Dedicated Slack support · Assisted onboarding (first month free) · Fortnightly reliability reviews · ISO 27001 certified · SOC 2 Type II compliant | $250 a month |
| Enterprise | Custom · BYOC deployment · SSO / SAML · Data residency · Higher authorized-user limits · Higher dashboard and alert limits · Higher anomaly detection limits · Custom data retention · Enhanced SLA · AI SRE · RUM · Synthetic monitoring · Continuous signal optimization · Continuous MTTR reduction | On request |
As base14.io lists them, read 1 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Scout RUM website
- Book the free 15-minute pilot using your real data
- Start a free pilot without a credit card
- Install the Scout Flutter or React SDK for supported platforms
- Choose the Startup plan at $250 a month or contact base14 for Enterprise
Verdict
Choose Scout for OpenTelemetry-based monitoring that connects real-user behavior with backend traces across supported mobile and web stacks. Look elsewhere if session replay or profiling is essential, since Scout RUM does not capture either.
Questions
How much does Scout cost?
The Startup plan is $250 a month. Enterprise is billed at a custom price.
Is there a free option?
There is no free plan, but base14 offers a free pilot using customer data in a 15-minute call without a credit card.
Which platforms are supported?
Scout supports iOS, Android, Flutter, React Native, macOS, and web applications.
Does Scout include session replay?
No. Scout RUM does not capture session replay or profiling.
What does the Startup plan include?
It includes up to 1 billion signals, 50 authorized users, 50 dashboards, 100 alerts, up to five anomaly-detection alerts, and 30-day full-resolution retention, plus support and onboarding benefits.
What enterprise features are listed?
Enterprise includes BYOC deployment, SSO/SAML, data residency, higher limits, custom retention, an enhanced SLA, AI SRE, RUM, synthetic monitoring, and continuous signal optimization.
Facts from Scout by base14's own pages
- API
- The Scout API exposes read-only JSON endpoints for distributed traces, logs, metrics, service topology, APM rollups, and real user monitoring. · docs.base14.io, 1 Oct 2026
- Core Web Vitals
- RUM tracks LCP, INP, and CLS with page-level breakdowns and regression detection. · base14.io, 1 Oct 2026
- Free pilot
- base14 offers a free pilot using the customer's real data in a 15-minute call with no credit card required. · base14.io, 1 Oct 2026
- Headquarters
- Bangalore, India · base14.io, 28 Sept 2026
- Integrations
- Scout provides a read-only MCP endpoint for querying traces, logs, metrics, service topology, and alerts through coding agents. · docs.base14.io, 1 Oct 2026
- Mobile monitoring
- Mobile RUM supports Flutter, React Native, and native mobile apps with cold-start measurement, screen-load durations, jank detection, and ANR monitoring. · base14.io, 1 Oct 2026
- OpenTelemetry SDKs
- The scout_flutter SDK covers Flutter on iOS, Android, macOS, and web, while @base-14/scout-react covers React Native on iOS and Android plus React in the browser. · docs.base14.io, 1 Oct 2026
- Pricing model
- Scout charges $0.10 per million metrics and $0.25 per million logs and traces, with no per-seat pricing. · base14.io, 1 Oct 2026
- Purpose
- Scout is an OpenTelemetry-native observability platform combining observability, insights, and AI-powered debugging. · base14.io, 1 Oct 2026
- RUM coverage
- Scout RUM monitors mobile and web applications with session tracking, Core Web Vitals, error capture, and end-to-end client-to-backend traces. · base14.io, 1 Oct 2026
- Security certifications
- base14 states that it is ISO 27001 certified and SOC 2 Type II compliant. · base14.io, 1 Oct 2026
- Security controls
- base14 states that internal access requires mandatory MFA/2FA and that service communication uses TLS 1.3 with automated certificate rotation. · base14.io, 1 Oct 2026
- Session replay limit
- Scout RUM does not capture session replay or profiling. · docs.base14.io, 1 Oct 2026
- Session summaries
- RUM session summaries are retained for 180 days by default and capture device model, OS version, app version, network type, and battery state. · base14.io, 1 Oct 2026
- Support
- The Startup plan includes dedicated Slack support, assisted onboarding with the first month free, fortnightly reliability reviews, and 24/7 support. · base14.io, 1 Oct 2026
- Trace correlation
- Scout propagates W3C trace context from mobile and web clients to backend services so user actions link to triggered API calls. · base14.io, 1 Oct 2026
Where Scout by base14 stands on Freedom251
- Mobile App Monitoring#21 of 25