No. 14 of 23 ·AI Video Analytics Software

RetailNext

Web · Android · iPhone · API

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Freedom report

One barScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedThinly documented

RetailNext is ranked #14 of 23 in AI video analytics software on Freedom251. It runs on Android, API, iOS, Web.

RetailNext plans and pricing

All plans

RetailNext Traffic Analytics subscription Not published Instant subscription estimate is available in local currency after entering store details; no fixed price is shown on the page. Price varies by store locations, entrances, industry, region, and current technology setup · Additional costs may apply for installation, professional services, shipping, taxes, import duties, specialized mounting, and custom integrations retailnext.net · 7 Oct 2026

Compared on AI video analytics software

Real-time alerts: Yes
Object detection: Yes
Behavior and event detection: Yes
Deployment model: hybrid
Industry templates: Yes

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The record

Product: RetailNext combines traffic analytics, asset protection, and shopper insights for physical retail stores in one platform.
Traffic analytics: Traffic Analytics reports foot traffic and connects visitor counts to POS data to analyze conversion, staffing, forecasting, and store performance.
Shopper insights: Insights maps shopper journeys, dwell time, and engagement to help retailers test layouts and merchandising concepts in pilot stores before scaling them.
Asset protection: Asset Protection combines behavioral analytics, POS exception reporting, and searchable video to flag suspicious activity and support investigations.
Hardware: Aurora is a ceiling-mounted IoT sensor that combines people counting, behavioral analytics, and high-resolution video.
Integrations: The platform connects with POS, workforce management, and BI tools through standard APIs, and partner integrations can connect to CRM platforms and other systems.
Security and privacy: RetailNext says its platform is SOC 2 Type II compliant, uses configurable privacy controls, and measures shoppers anonymously without storing personally identifiable data.
Deployment: Aurora uses a cloud-native setup with one outbound network port, no incoming ports or VPNs, centralized management, SSO support, automatic updates, and encrypted communications.
Support: RetailNext provides support 24 hours a day Monday through Friday, with weekend support for critical incidents; its AI assistant can log a case if it cannot resolve an issue.
Pricing inclusions: The subscription includes Aurora hardware sensors, desktop and mobile platform access, software licensing and updates, an unlimited sensor warranty, and access to Benchmarks market data.
Notable additional costs: Installation, site surveys, professional services, shipping, sales tax, import duties, specialized mounting hardware, and custom integrations beyond standard POS connections may cost extra.
Customers: RetailNext says it serves more than 600 retailers in over 100 countries.
Intended users: The product is built for physical retail teams including operations, loss prevention, merchandising, store design, and marketing.
Founded: 2007

Where it ranks on Freedom251

Best AI Video Analytics Software in 2026#14 of 23

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Sources

retailnext.net· checked 7 Oct 2026
retailnext.net/platform/traffic-analytics· checked 7 Oct 2026
retailnext.net/platform/insights· checked 7 Oct 2026
retailnext.net/platform/asset-protection· checked 7 Oct 2026
retailnext.net/platform/aurora-sensor· checked 7 Oct 2026
retailnext.net/about/support· checked 7 Oct 2026
retailnext.net/pricing· checked 7 Oct 2026
retailnext.net/about/who-we-are· checked 7 Oct 2026