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RetailNext

What RetailNext is
RetailNext brings traffic analytics, shopper insights and asset protection into one platform for physical retail stores. Traffic Analytics reports foot traffic and connects visitor counts with POS data, helping teams examine conversion, staffing, forecasts and store performance. Shopper Insights maps shopper journeys, dwell time and engagement, which retailers can use to assess layouts and merchandising concepts in pilot stores before scaling them. Asset Protection combines behavioral analytics, POS exception reporting and searchable video to flag suspicious activity and support investigations. The Aurora ceiling-mounted IoT sensor combines people counting, behavioral analytics and high-resolution video. RetailNext connects with POS, workforce management and BI tools through standard APIs; partner integrations can add CRM and other systems. Its platform is available on Android, iOS and web, with an API. RetailNext says the platform is SOC 2 Type II compliant and offers configurable privacy controls; it measures shoppers anonymously without storing personally identifiable data. The paid subscription includes Aurora sensors, desktop and mobile access, software licensing and updates, an unlimited sensor warranty, and Benchmarks market data. Pricing is available on request.
Who it suits
RetailNext is built for physical retail teams working in operations, loss prevention, merchandising, store design and marketing. It suits retailers seeking store traffic, shopper behavior and asset protection tools in a single platform.
What it does well
- Connects visitor counts with POS data for conversion and store performance analysis.
- Maps shopper journeys, dwell time and engagement.
- Combines behavioral analytics, POS exception reporting and searchable video.
- Subscription includes Aurora sensors and an unlimited sensor warranty.
- Offers Android, iOS, web and API access.
What to know first
- Pricing is available on request and varies by store setup.
- Installation, site surveys and some professional services may cost extra.
- Custom integrations beyond standard POS connections may cost extra.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| RetailNext Traffic Analytics subscription | Instant subscription estimate is available in local currency after entering store details; no fixed price is shown on the page. · Price varies by store locations, entrances, industry, region, and current technology setup · Additional costs may apply for installation, professional services, shipping, taxes, import duties, specialized mounting, and custom integrations | On request |
As retailnext.net lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://retailnext.net/.
- Enter store details to view an estimate in local currency.
- Choose a subscription based on store locations, entrances, industry, region and current technology setup.
- Plan for installation and any site surveys or other services that may add cost.
- Use the platform on Android, iOS or web, or connect through its API.
Verdict
Retailers looking to connect foot traffic, shopper insights and asset protection should consider RetailNext. Its subscription combines Aurora sensors with desktop and mobile platform access. Teams should look elsewhere if they need a fixed published price, since pricing depends on store details and additional costs may apply.
Questions
How much does RetailNext cost?
Pricing is available on request. An estimate in local currency is available after entering store details, and the price varies with locations, entrances, industry, region and current technology setup.
Which platforms does RetailNext support?
RetailNext supports Android, iOS and web, and offers an API.
What does the subscription include?
It includes Aurora hardware sensors, desktop and mobile access, software licensing and updates, an unlimited sensor warranty, and access to Benchmarks market data.
What systems can RetailNext connect to?
Standard APIs connect the platform with POS, workforce management and BI tools. Partner integrations can connect CRM platforms and other systems.
What extra costs may apply?
Installation, site surveys, professional services, shipping, sales tax, import duties, specialized mounting hardware and custom integrations beyond standard POS connections may cost extra.
Facts from RetailNext's own pages
- Asset protection
- Asset Protection combines behavioral analytics, POS exception reporting, and searchable video to flag suspicious activity and support investigations. · retailnext.net, 7 Oct 2026
- Customers
- RetailNext says it serves more than 600 retailers in over 100 countries. · retailnext.net, 7 Oct 2026
- Deployment
- Aurora uses a cloud-native setup with one outbound network port, no incoming ports or VPNs, centralized management, SSO support, automatic updates, and encrypted communications. · retailnext.net, 7 Oct 2026
- Founded
- 2007 · retailnext.net, 28 Sept 2026
- Hardware
- Aurora is a ceiling-mounted IoT sensor that combines people counting, behavioral analytics, and high-resolution video. · retailnext.net, 7 Oct 2026
- Headquarters
- Campbell, California, USA · retailnext.net, 28 Sept 2026
- Integrations
- The platform connects with POS, workforce management, and BI tools through standard APIs, and partner integrations can connect to CRM platforms and other systems. · retailnext.net, 7 Oct 2026
- Intended users
- The product is built for physical retail teams including operations, loss prevention, merchandising, store design, and marketing. · retailnext.net, 7 Oct 2026
- Notable additional costs
- Installation, site surveys, professional services, shipping, sales tax, import duties, specialized mounting hardware, and custom integrations beyond standard POS connections may cost extra. · retailnext.net, 7 Oct 2026
- Pricing inclusions
- The subscription includes Aurora hardware sensors, desktop and mobile platform access, software licensing and updates, an unlimited sensor warranty, and access to Benchmarks market data. · retailnext.net, 7 Oct 2026
- Product
- RetailNext combines traffic analytics, asset protection, and shopper insights for physical retail stores in one platform. · retailnext.net, 7 Oct 2026
- Security and privacy
- RetailNext says its platform is SOC 2 Type II compliant, uses configurable privacy controls, and measures shoppers anonymously without storing personally identifiable data. · retailnext.net, 7 Oct 2026
- Shopper insights
- Insights maps shopper journeys, dwell time, and engagement to help retailers test layouts and merchandising concepts in pilot stores before scaling them. · retailnext.net, 7 Oct 2026
- Support
- RetailNext provides support 24 hours a day Monday through Friday, with weekend support for critical incidents; its AI assistant can log a case if it cannot resolve an issue. · retailnext.net, 7 Oct 2026
- Traffic analytics
- Traffic Analytics reports foot traffic and connects visitor counts to POS data to analyze conversion, staffing, forecasting, and store performance. · retailnext.net, 7 Oct 2026
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