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Respondent

What Respondent is
Respondent is a web-based research service for recruiting participants and supporting moderated or unmoderated sessions. It also supports prototypes, giving research teams several ways to work with participants through one service. Its plans offer different payment structures. Pay-as-you-go credits are paid for when research with a participant is completed, while a Credit Bundle lists 2,160 credits, approximately 63 research sessions. Separate annual commitment plans are listed for B2C and B2B research, each with a $500k+ annual commitment. Large Volume and Custom Plans provide custom recruiting credits, pricing and payment options. The company is headquartered in Sydney, New South Wales, Australia. Its web platform combines participant recruitment with moderated and unmoderated sessions and prototype support.
Who it suits
Respondent suits research teams that need participant recruitment and moderated or unmoderated sessions, including work involving prototypes. Its annual commitment and custom plan options may suit organizations planning larger-volume research.
What it does well
- Supports participant recruitment.
- Offers moderated and unmoderated sessions.
- Includes prototype support.
- Pay-as-you-go credits are charged upon completed participant research.
- Credit Bundle lists about 63 research sessions.
What to know first
- Annual commitments are $500k+.
- Service is web-based.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pay-as-you-go | Credits are paid for when research with a participant is completed | On request |
| Credit Bundle | 2,160 credits · Approximately 63 research sessions | On request |
| Annual commitment — B2C | $500k+ annual commitment | On request |
| Annual commitment — B2B | $500k+ annual commitment | On request |
| Large Volume and Custom Plans | Custom recruiting credits · Custom pricing and payment options | On request |
As respondent.io lists them, read 22 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.respondent.io/ in a web browser.
- Choose a payment arrangement: Pay-as-you-go, Credit Bundle, annual commitment, or custom plan.
- Use participant recruitment for your research.
- Run moderated or unmoderated sessions and use prototype support as needed.
Verdict
Respondent brings participant recruitment, session formats and prototype support together in a web service. Teams should confirm pricing and plan terms before choosing between credits, annual commitments or custom arrangements.
Questions
What does Respondent do?
It provides participant recruitment, moderated and unmoderated sessions, and prototype support.
How does Pay-as-you-go work?
Credits are paid for when research with a participant is completed. No price is listed.
What is included in the Credit Bundle?
It lists 2,160 credits, approximately 63 research sessions. No price is listed.
What are the annual commitment plans?
Respondent offers separate B2C and B2B annual commitment plans, each described with a $500k+ annual commitment.
Does Respondent offer custom plans?
Yes. Large Volume and Custom Plans include custom recruiting credits and custom pricing and payment options.
Where can I use Respondent?
Respondent is web-based.
Facts from Respondent's own pages
- Headquarters
- Sydney, New South Wales, Australia · respondent.io, 4 Oct 2026
Where Respondent stands on Freedom251
- Survey Panel Software#33 of 46
- AI User Research Tools#32 of 33
- Usability Testing Software#51 of 52