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Request Tracker for Incident Response pricing
As requesttracker.com lists them, read 8 Oct 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| Community | Unlimited users & tickets · full RT feature set · source code & API access · community forum support | Free |
| Scale | Billed annually · 100,000 tickets/year · 2 designated support reps · email & chat support · 1 business day SLA · 4 support requests / quarter · 8 Q&A requests / quarter | $1,650 a month |
| Build | Billed annually · 20,000 tickets/year · 1 designated support rep · email support · 2 business day SLA · 1 support request / quarter · 4 Q&A requests / quarter | $450 a month |
| Transform | Unlimited tickets · 4 designated support reps · email & chat support · 4 business hour SLA · 24×7 emergency support | On request |
From requesttracker.com.
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