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Q2 Sentinel

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What Q2 Sentinel is

Q2 Sentinel is paid fraud-monitoring software for online and mobile banking, available on web, Android, and iOS. It uses machine learning, behavioral analytics, and endpoint interrogation to examine user and transaction activity in real time. Sentinel watches typical login, transaction, and other behavior patterns and flags deviations as potential fraud. It can help identify and suspend suspicious transactions before they take place. Endpoint analysis includes browsers and other integrated software, not only activity inside the digital banking platform. Financial institutions can tailor monitoring to account holders through policy decisioning. Transaction scoring covers ACH, external transfers, domestic wires, and international wires. Listed coverage also includes geolocation detection and check-fraud detection for mobile remote deposit capture. Q2 describes deep integration with its digital banking platform and real-time fraud action. Its broader security information reports NIST Level 4 Adaptive/Resilient maturity. Q2’s Integrated Operations Center monitors client platforms 24/7/365, while support engineers proactively detect and resolve one third of issues.

Who it suits

Sentinel is intended for banks, credit unions, alternative finance companies, and fintechs offering online or mobile banking. It suits institutions needing behavioral monitoring, policy controls, and scoring across several payment types.

What it does well

  • Real-time behavioral fraud monitoring
  • Machine learning and endpoint analysis
  • Scores ACH and wire transactions
  • Geolocation and mobile check-fraud detection
  • Supports online and mobile banking

What to know first

  • Paid product with pricing on request
  • Designed for financial institutions
  • Coverage depends on Q2 digital-platform integration

Verdict

Q2 Sentinel combines behavioral analytics, endpoint signals, policy decisioning, and payment scoring for digital banking fraud monitoring. Prospective customers must request pricing and consider its close connection with Q2’s platform.

Facts from Q2 Sentinel's own pages

Anomaly detection
It monitors typical login, transaction, and other behavior patterns and flags deviations as potential fraud. · q2.com, 9 Oct 2026
Channels
The page says Sentinel supports both online and mobile banking. · q2.com, 9 Oct 2026
Coverage
Q2 says Sentinel is for online and mobile banking and includes geo-location detection and mobile remote deposit capture check fraud detection. · q2.com, 9 Oct 2026
Endpoint analysis
Sentinel analyzes browsers and other integrated software to measure account holder behavior beyond transactions in the digital banking platform. · q2.com, 9 Oct 2026
Founded
2004 · q2.com, 28 Sept 2026
Geolocation and mobile checks
The product page lists geolocation detection and check fraud detection for mobile remote deposit capture (mRDC). · q2.com, 9 Oct 2026
Integration
Q2 says Sentinel is deeply integrated with its digital banking platform and supports real-time fraud action. · q2.com, 9 Oct 2026
Intended customers
Q2 describes its digital banking solutions as serving banks, credit unions, alternative finance companies, and fintechs. · q2.com, 9 Oct 2026
Operations and support
Q2 says its Integrated Operations Center monitors client platforms 24/7/365 and that support engineers proactively detect and resolve one third of issues. · q2.com, 9 Oct 2026
Operations support
Q2 says its Integrated Operations Center monitors infrastructure 24/7/365 and support engineers proactively detect and resolve one third of issues before they affect a financial institution. · q2.com, 9 Oct 2026
Payment scoring
Transaction scoring is available for ACH, external transfers, domestic wires, and international wires. · q2.com, 9 Oct 2026
Payment types
Transaction scoring can be applied to ACH, external transfers, domestic wires, and international wires. · q2.com, 9 Oct 2026
Platform context
Q2 says its fraud detection and risk measures are built natively into its digital platform, with Centrix solutions and Innovation Studio extensibility. · q2.com, 9 Oct 2026
Policy controls
Financial institutions can tailor monitoring to account holders through policy decisioning. · q2.com, 9 Oct 2026
Pricing availability
The Sentinel product page invites prospective customers to schedule a demo and does not state a price. · q2.com, 9 Oct 2026
Purpose
Q2 Sentinel uses machine learning, endpoint interrogation, and behavioral analytics to monitor user behavior in real time and help stop fraudulent activity. · q2.com, 9 Oct 2026
Real-time action
Q2 describes Sentinel as monitoring transactional and user data in real time to identify and suspend suspicious transactions before they take place. · q2.com, 9 Oct 2026
Security
Q2 says its broader fraud protection combines behavioral analysis, anomaly detection, endpoint interrogation, zero-trust perimeter protection, and AI and machine learning. · q2.com, 9 Oct 2026
Security posture
Q2’s platform security page reports a NIST Level 4 Adaptive/Resilient maturity rating. · q2.com, 9 Oct 2026

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