Pricing
osTicket pricing
As osticket.com lists them, read 11 Oct 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| Open Source Free Download | Email integration · community support | Free |
| Cloud-hosted | Starting at $12/agent/mo · No installation required · 30-day free trial · hosted by SupportSystem | $12 a month |
| osTicket Premium Business Support | $12,500/year · Unlimited phone and email support · 1:00 am–5:00 pm US Central Time · 12-hour guaranteed response | $12,500 a year |
| osTicket Enterprise On-Call Support | $25,000/year · Unlimited phone and email support · 24/7 on-call developer support · hosting infrastructure support · 6-hour guaranteed response | $25,000 a year |
| 4-hour Training and Onboarding Session via Zoom | 4-hour session · Training and onboarding session | $999, paid once |
| Virtual Appliance | Contact us for pricing · Hosted by SupportSystem · customizable to fit your business needs | On request |
From osticket.com, osticket.com, osticket.com.