Osprey Approach is a cloud practice and case management system for UK law firms, especially SME practices. It combines case management, practice management, legal accounting, and client management. Case tools include automated workflows, document management, legal form creation, and time recording. Practice features cover compliance, reporting, business intelligence, and a third-party portal. Listed capabilities also include client intake, a client portal, document automation, billing and payments, trust accounting, and mobile apps. The service runs on the web and supports Android, iOS, and API access on Premium and Enterprise plans. Integrations include Microsoft 365, InfoTrack, DocuSign, Perfect Portal, Lexis Smart Forms, Minerva, Katchr, and TextAnywhere. Osprey lists UK data-centre hosting, SSL encryption, firewall protection, two-location syncing, and optional two-factor authentication. Licences include unlimited telephone-first support, training, and 24/7 Osprey Academy access. Advanced costs 110.00 GBP per month and Premium 140.00 GBP per month, each requiring at least three licences.
Who it is for
Osprey Approach is designed for UK law firms, including SME practices, that need combined case, practice, accounting, and client management. It also suits firms requiring mobile access, portals, and legal-software integrations.
What is good
- Combines case and practice management
- Includes legal accounting and trust accounting
- Offers Android and iOS access
- Client portal and intake included
- Unlimited telephone-first support
What to know first
- No free plan
- Advanced requires three licences minimum
- Premium requires three licences minimum
- API access limited to Premium and Enterprise
Verdict
Osprey Approach covers broad legal-practice workflows with web, mobile, portal, accounting, and integration support. Firms should account for the licence minimums and quote factors such as users, migration, and additional services.
Osprey Approach plans and pricing
All plansCompared on legal practice management software
- Free plan
- No
- Client intake
- Yes
- Client portal
- Yes
- Document automation
- Yes
- Time tracking
- Yes
- Billing and payments
- Yes
- Trust accounting
- Yes
- Mobile apps
- Yes


