No. 19 of 29 ·Retail Store Operations Software

Opscale

Name: Opscale
Price: 99 USD

Web · Android · iPhone · paid plans from $99/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Opscale is ranked #19 of 29 in retail store operations software on Freedom251. It runs on Android, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $99/mo.

Opscale plans and pricing

All plans

Starter $99/mo $990 billed yearly Up to 10 users per location · Tasks and checklists · Operational templates · Shift scheduling · Mobile app · Notifications · Email support opscale.app · 2 Oct 2026

Growth $149/mo $1490 billed yearly Up to 25 users per location · Everything in Starter · Service requests · Announcement wall · Operations library · Real-time chat · Inspections · Priority chat and email support opscale.app · 2 Oct 2026

Scale $249/mo $2490 billed yearly Unlimited users per location · Everything in Growth · Executive dashboard · AI checklist creator · Custom permissions · Audit trail · Assisted onboarding · Dedicated account manager opscale.app · 2 Oct 2026

Compared on retail store operations software

Free plan: No
Audit checklists: Yes
Proof of completion: Yes
Approval workflows: Yes
Frontline messaging: Yes

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The record

Purpose: Opscale is an AI-native operations management platform for coordinating tasks, checklists, scheduling, communication and operational data across sites, shifts and roles.
Tasks and records: Teams can assign tasks by role, department and shift, capture timestamps, photos, notes and signatures, and search or export records up to a year back.
Scheduling: Smart Scheduling supports reusable shift and workload presets, availability-aware planning, open-shift requests and reservation integrations such as SerVme.
AI features: Opscale describes AI tools for drafting checklists and SOPs, detecting anomalies and risks, summarizing logbooks, answering operational questions, verifying photos, and assisting task assignment and nudges.
Audience: Opscale says it serves shift-based businesses including restaurants, cafés, gas stations, retail, hospitality, clinics, warehouses and manufacturing, from single sites to multi-location groups.
Dashboard: The executive dashboard shows task completion, compliance, attendance and outlet performance and supports comparisons across outlets, cities, regions and countries.
Pricing basis: Plans are priced per location, with user limits scaling by plan and unlimited users per location on Scale.
Annual billing: The pricing page says annual billing gives two months free compared with monthly billing across every plan.
Trial: The pricing FAQ says users can start free without a credit card, but does not state a trial duration.
Security: The privacy policy says Opscale applies encryption in transit, access controls and regular review as safeguards, and says it does not sell personal data.
Data handling: The privacy policy says operational records are retained while a workspace is active and as needed for legal obligations; location data is collected when geofenced attendance is enabled and with consent.
Support: The contact page says Opscale replies to submitted messages within one business day; plan support ranges from email on Starter to priority chat and email on Growth.
Origin: Opscale says it was born in Lebanon and describes its mission as building an operating system for food and beverage operations worldwide and beyond.
Price from: $99/mo

Where it ranks on Freedom251

Best Retail Store Operations Software in 2026#19 of 29

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Sources

opscale.app· checked 2 Oct 2026
opscale.app/features/employee-scheduling/· checked 2 Oct 2026
opscale.app/ai/· checked 2 Oct 2026
opscale.app/features/executive-dashboard/· checked 2 Oct 2026
opscale.app/pricing/· checked 2 Oct 2026
opscale.app/legal/privacy/· checked 2 Oct 2026
opscale.app/contact/· checked 2 Oct 2026
opscale.app/about/· checked 2 Oct 2026