Freedom251 › Network Diagnostic Software
Network Assistant
What Network Assistant is
Network Assistant is a self-hosted tool for network operators and NetOps teams. It uses large language models and an agentic workflow to interpret natural-language problem descriptions and recommend vendor-specific diagnostic command-line instructions. Device vendor, operating system and model provide context for those recommendations. Users can review commands, assemble a diagnostic script or run commands on demand. The assistant can also suggest proactive health checks and early-warning diagnostics. Documentation says only generic metadata is sent to the model; customer configuration data, credentials and sensitive information are not shared. Deployment requires Network Automation capability in a containerized AI Operations Management setup and a Network Observability license. Setup guidance names an Aviator integration in Operations Cloud, and certificates must be imported before Network Automation integration. Pricing is paid and available on request.
Who it suits
It is aimed at network operators and NetOps teams troubleshooting issues or maintaining network health. It suits organisations able to provide the required Network Automation deployment, Network Observability license and integration setup.
What it does well
- Natural-language troubleshooting input
- Vendor-specific diagnostic commands
- Review, script or run commands
- Proactive health-check recommendations
- Generic metadata only sent
What to know first
- Self-hosted deployment required
- Network Observability license required
- Certificates needed for integration
- Pricing available only on request
Verdict
Network Assistant turns described network problems into contextual diagnostic command suggestions and supports review or execution workflows. Its licensing, deployment and certificate prerequisites make setup a significant part of evaluating the tool.
Facts from Network Assistant's own pages
- Aviator integration
- The setup guide says an administrator must configure the Aviator integration (Service Manager) in Operations Cloud (AI Operations Management). · docs.microfocus.com, 11 Oct 2026
- Company background
- OpenText says it was founded in 1991 and provides information management software. · opentext.com, 5 Oct 2026
- Data sent to model
- The documentation says only generic metadata such as vendor, operating system, and model is sent to the model; customer configuration data, credentials, and sensitive information are not shared. · docs.microfocus.com, 5 Oct 2026
- Data sent to the model
- The documentation says only generic metadata such as vendor, operating system, and model is sent to the model; customer configuration data, credentials, and sensitive information are not shared. · docs.microfocus.com, 11 Oct 2026
- Deployment
- The documented deployment options are classic Network Automation with Network Assistant and containerized Network Automation with Network Assistant. · docs.microfocus.com, 11 Oct 2026
- Device context
- Recommendations use device vendor, operating system, model, and platform as context. · docs.microfocus.com, 11 Oct 2026
- Headquarters
- OpenText lists its corporate headquarters in Waterloo, Ontario, Canada. · opentext.com, 5 Oct 2026
- Integration configuration
- Network Automation's integration settings say Network Assistant works with a Network Observability license and require certificates to be imported before configuration. · docs.microfocus.com, 5 Oct 2026
- Integrations
- Setup guidance names AI Operations Management, Network Observability, an Aviator integration in Operations Cloud, and Network Automation integration. · docs.microfocus.com, 5 Oct 2026
- Integration setup
- Network Automation integration requires completing the AI Operations Management or Network Operations Management container configuration and importing certificates into Network Automation. · docs.microfocus.com, 11 Oct 2026
- Intended users
- The documentation describes Network Assistant as helping network operators and NetOps teams diagnose and resolve network issues. · docs.microfocus.com, 11 Oct 2026
- Natural-language diagnostics
- It interprets natural-language problem descriptions and recommends vendor-specific diagnostic commands. · docs.microfocus.com, 11 Oct 2026
- On-prem query allowance
- The license document says each Network Observability unit entitles users to 10 Aviator queries per month when Aviator is deployed on premises; extra queries require an OSM Aviator Capacity Query Pack. · opentext.com, 5 Oct 2026
- Prerequisites
- Using Network Assistant requires enabling Network Automation capability when deploying AI Operations Management containerized and applying a Network Observability license. · docs.microfocus.com, 11 Oct 2026
- Proactive checks
- It can recommend proactive health checks and early-warning diagnostics to help identify potential issues before they affect the network. · docs.microfocus.com, 11 Oct 2026
- Purpose
- Network Assistant is an AI-powered diagnostic assistant that helps network operators troubleshoot issues and maintain network health. · docs.microfocus.com, 11 Oct 2026
- Review and execution
- Users can review generated commands, create a diagnostic script, or run commands on demand. · docs.microfocus.com, 11 Oct 2026
- Review and run commands
- Users can review generated commands, create a diagnostic script, or run commands on demand. · docs.microfocus.com, 5 Oct 2026
Where Network Assistant stands on Freedom251
- Network Diagnostic Software#35 of 37