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Neo

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Neo's own site

What Neo is

Neo is a personal companion intelligence for reminders, appointments, calls, and day-to-day details, available on Android, iOS, and the web. It describes its memory as graph and vector storage that connects and recalls insights, goals, beliefs, patterns, and feelings. Six context-detected mentor modes are listed: Navigator, Mirror, Catalyst, Witness, Horizon, and Librarian. Neo says it automatically creates searchable morning notes, evening reflections, and weekly reviews. Users can switch among Claude, DeepSeek, Qwen, Mistral, Kimi, and Llama, and Neo connects calls, calendars, smart devices, and chosen AI models. The maker says it uses injection scanning, PII detection, and a full audit log, and will not sell user data or show ads. The free plan costs nothing and includes chat, core memory, and 50 messages per day. Plus costs €13.99 a month; Family costs €24.99 a month for up to four members. Matrix Home costs €19.99 a month plus €125 one-time, and Matrix Care costs €29.99 a month plus €299 one-time. The maker says mobile companion features are free, while fall detection requires the edge device.

Who it suits

Neo suits individuals and families looking for a companion for reminders, appointments, calls, and journaling. Its free plan has a 50-message daily limit, while the Family plan is listed for up to four members.

What it does well

  • Available on Android, iOS, and the web.
  • Offers six context-detected mentor modes.
  • Automatically creates searchable daily and weekly journal entries.
  • Users can switch among six listed AI models.
  • Free plan includes core memory and 50 daily messages.

What to know first

  • Free plan is limited to 50 messages per day.
  • Fall detection requires the edge device.
  • Plus costs €13.99 a month.

Limits

The free Neo App plan includes 50 messages per day and core memory. Plus starts at €13.99 a month and includes unlimited messages and memory, all six mentor modes, and daily journal and reviews.

Plans

PlanBilled and limitsPrice
Neo App Freeforever · Chat with Neo · Core memory · 50 messages / dayFree
Plusbilled monthly · Unlimited messages · Unlimited memory · All 6 mentor modes · Daily journal & reviews€13.99 a month
Matrix Home+ €125 one-time · Voice control for computer & TV · Neo's full memory, always on · Calls & appointment booking€19.99, paid once
Familyup to 4 members · Everything in Plus · Up to 4 family contacts · Shared & private spaces€24.99 a month
Matrix Care+ €299 one-time · Everything in Home · Activity notifications for loved ones · Simplified voice-first interface€29.99, paid once
Matrix Care++ €480 one-time · Everything in Care · Priority support · Extended device warranty€39.99, paid once

As vxneo.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the Neo website.
  2. Choose the Neo App plan that suits your use: Free, Plus, or Family.
  3. Use the web app or get the mobile app on iOS or Android.
  4. Choose among the available AI models.
  5. For fall detection, use the edge device.

Verdict

Neo combines companion features, memory, mentor modes, and searchable journaling, with a free plan and paid options for individuals and families. Its free plan is limited to 50 messages per day, and fall detection requires the edge device.

Questions

Is there a free plan?

Yes. Neo App Free is billed forever at 0.00 EUR and includes chat, core memory, and 50 messages per day.

How much do the paid plans cost?

Plus is €13.99 a month. Family is €24.99 a month for up to four members. Matrix Home is €19.99 a month plus €125 one-time; Matrix Care is €29.99 a month plus €299 one-time; and Matrix Care+ is €39.99 a month plus €480 one-time.

Which platforms can I use?

Neo lists Android, iOS, and web. The maker says mobile companion features are free on iOS and Android.

What does the free plan include?

It includes chat, core memory, and 50 messages per day.

Does Neo include fall detection?

The maker says fall detection requires the edge device.

Who are the plans for?

The Neo App plans are for individuals and families. The pricing section directs care organisations to vxneolabs.com.

Facts from Neo's own pages

AI models
Neo says users can switch between Claude, DeepSeek, Qwen, Mistral, Kimi, and Llama. · vxneo.com, 7 Oct 2026
Audience
The pricing section says Neo App plans are for individuals and families and directs care organisations to vxneolabs.com. · vxneo.com, 7 Oct 2026
Deployment status
The maker's blog describes one deployment at a disability services organisation in Vienna with a small number of users. · blog.vxneo.com, 7 Oct 2026
Edge-device privacy
The maker's blog says raw audio and video stay in the home, speech recognition and speech synthesis run on the Pi, and pose processing runs on the sensor. · blog.vxneo.com, 7 Oct 2026
Headquarters
Canada · vxneo.com, 28 Sept 2026
Integrations
The site says Neo connects calls, calendars, smart devices, and the AI models users choose. · vxneo.com, 7 Oct 2026
Journaling
Neo says it creates morning notes, evening reflections, and weekly reviews automatically, and makes them searchable. · vxneo.com, 7 Oct 2026
Memory
Neo says its memory uses a graph and vector store to connect and recall insights, goals, beliefs, patterns, and feelings. · vxneo.com, 7 Oct 2026
Mentor modes
Neo lists six context-detected mentor modes: Navigator, Mirror, Catalyst, Witness, Horizon, and Librarian. · vxneo.com, 7 Oct 2026
Mobile availability
The maker's blog says the mobile app is free on iOS and Android for companion features, while fall detection requires the edge device. · blog.vxneo.com, 7 Oct 2026
Privacy
Neo says it uses injection scanning, PII detection, and a full audit log, and that it will not sell user data or show ads. · vxneo.com, 7 Oct 2026
Purpose
Neo describes itself as a personal companion intelligence that handles reminders, appointments, calls, and day-to-day details. · vxneo.com, 7 Oct 2026
Support
The site offers product documentation and direct team support, and says partner onboarding is available for care organisations, resellers, and integrators. · vxneo.com, 7 Oct 2026

Where Neo stands on Freedom251

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