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MyRouteOnline

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What MyRouteOnline is

MyRouteOnline is web-based route optimization software for planning trips across multiple addresses. It can handle up to 1,000 addresses in one run and offers four optimization goals, including reducing distance, reducing time, or balancing both. Teams can plan multiple routes and set maximum durations or stop counts. Addresses can be imported from Excel, text, CSV, Google Drive, and Dropbox, then routes can be exported to TomTom, Garmin, Google Maps, Excel, email, or the MyRoute mobile app. The app supports delivery tracking, with reports retained for up to 30 days. The service also lists Zapier, TomTom WEBFLEET, and a REST/JSON API; API fees are based on address credits, with no extra API charge. Plans start at $9, paid once for Same-Day credits or $19 a month for BASIC recurring billing. There is no free plan, but a free trial is offered. Platforms include web, Android, iOS, and API. Founded in 2009, it is described for delivery, sales, service, and maintenance teams, as well as individual planners.

Who it suits

It suits route planners and delivery, sales, service, or maintenance teams handling multiple stops or routes. Teams that need driver tracking or integrations may also find its listed tools relevant.

What it does well

  • Plans runs of up to 1,000 addresses.
  • Offers four route optimization goals.
  • Imports addresses from spreadsheets and cloud drives.
  • Exports to navigation tools and spreadsheets.
  • All plans include 24/7 customer support.

What to know first

  • No free plan is listed.
  • Tracking reports are retained for up to 30 days.
  • Address-credit plans limit usage by credits.
  • Driver location is collected during app navigation.

Limits

Plans use address credits, with 50, 500, 1,200, 6,000, or 15,000 credits depending on the option. Same-Day credits expire 24 hours after purchase; recurring plans renew every 30 days, while one-time plans are valid for 12 months.

Plans

PlanBilled and limitsPrice
PREMIUM — Pay As You GoPay As You Go; valid for 12 months · 1200 Address Credits · 1 unique address = 1 credit · same address reusable within 30 days$119, paid once
Premium (pay as you go)one-time · 1,200 address credits · valid 12 months · all features$119, paid once
BASIC — Recurring BillingRecurring Billing; auto-renews every 30 days · 50 Address Credits · 1 unique address = 1 credit · same address reusable within 30 days$19 a month
Basic (recurring)recurring every 30 days · 50 address credits · all features$19 a month
Basic (pay as you go)one-time · 50 address credits · valid 12 months · all features$24, paid once
BASIC — Pay As You GoPay As You Go; valid for 12 months · 50 Address Credits · 1 unique address = 1 credit · same address reusable within 30 days$24, paid once
Professionalpay as you go · 6,000 address credits · all features$399, paid once
PROFESSIONAL — Pay As You GoPay As You Go; valid for 12 months · 6000 Address Credits · 1 unique address = 1 credit · same address reusable within 30 days$399, paid once

The first 8 of 18 plans, as myrouteonline.com lists them, read 7 Oct 2026. The maker's own page has the final word. Every plan

Getting started

  1. Open the MyRouteOnline website
  2. Start the free trial or choose a paid credit plan
  3. Import addresses from Excel, text, CSV, Google Drive, or Dropbox
  4. Set optimization goals and route duration or stop limits
  5. Create routes and export them to a navigation tool, email, Excel, or the MyRoute app
  6. Install the Android or iOS app for delivery or technician tracking

Verdict

MyRouteOnline combines multi-route planning, address imports, exports, and delivery tracking. Compare its address-credit allowances and billing terms with the volume of routes you need to plan.

Questions

Does MyRouteOnline have a free plan or trial?

There is no free plan, but a free trial is available.

How much does it cost?

Plans include $9, paid once for 50 Same-Day credits and BASIC recurring billing at $19 a month for 50 address credits. Other listed plans range up to $799, paid once for 15,000 credits.

Which platforms are supported?

MyRouteOnline is available on the web, Android, iOS, and through an API.

Can it track drivers or technicians?

Yes. The MyRoute app supports delivery tracking, and live technician tracking is listed.

What integrations are available?

The maker lists Zapier, TomTom WEBFLEET, and a REST/JSON API. API fees are based on consumed address credits with no extra API charge.

Facts from MyRouteOnline's own pages

API automation
An automation page documents SOAP/WSDL methods named UploadInputData and DownloadInputData and examples connecting Excel, Salesforce and QuickBooks. · myrouteonline.com, 15 Oct 2026
API pricing
The maker says there is no extra API charge; fees are based on consumed address credits. · myrouteonline.com, 7 Oct 2026
Company legal name
Crunchbase identifies the private company as MyRouteOnline Inc., founded by Baruch Axelrod and Inbal Axelrod. · crunchbase.com, 15 Oct 2026
Company profile
LinkedIn lists MyRouteOnline as privately held, founded in 2009, headquartered in Boston, Massachusetts, with 2–10 employees. · linkedin.com, 15 Oct 2026
Conflicting company record
Startup Nation Finder lists MyRouteOnline as founded in September 2010, headquartered in Kiryat Ono, Israel, with 1–10 employees and undisclosed funding. · finder.startupnationcentral.org, 15 Oct 2026
Documentation
User Guides, a Knowledge Base and FAQ pages provide written step-by-step instructions covering basic planning, territories, pickup/drop-off routing, tracking and API integration. · myrouteonline.com, 15 Oct 2026
Driver operations
The service provides a mobile driver app, live delivery tracking, delivery reports and proof-of-delivery records. · myrouteonline.com, 15 Oct 2026
Driver tracking
The MyRoute app supports delivery tracking, and tracking reports are saved for 30 days. · myrouteonline.com, 7 Oct 2026
Fleet planning
It supports multiple routes and lets users set maximum route duration or stops when planning them. · myrouteonline.com, 7 Oct 2026
Founded
2009 · myrouteonline.com, 28 Sept 2026
Free usage
Unregistered users can plan three addresses, registered users can plan six addresses free, and the registered trial supplies 20 credits without requiring payment. · myrouteonline.com, 15 Oct 2026
Imports
Users can import contacts from Excel, text, CSV, Google Drive, and Dropbox. · myrouteonline.com, 7 Oct 2026
Import sources
Address lists can be imported from Excel, CSV, plain text, Google Drive and Dropbox. · myrouteonline.com, 15 Oct 2026
Integrations
Listed integrations include Zapier, TomTom WEBFLEET, Google Drive, Dropbox, Excel and navigation exports. · myrouteonline.com, 15 Oct 2026
Licence
The core service is proprietary: terms reserve copyright to MyRouteOnline and prohibit copying, modifying, reselling or exploiting it without permission. · myrouteonline.com, 15 Oct 2026
Limit: Capterra users
Capterra review summaries mention imperfect optimization, printing that may add an unwanted sheet and difficulty correcting some addresses. · capterra.com, 15 Oct 2026
Limit: G2 users
G2 feedback mentions occasional slowness, inability to define a permanent start or end address, and extra steps when adding a stop. · g2.com, 15 Oct 2026
Limit: GetApp users
GetApp complaints include no direct map printing, a delivery-date workaround requiring computer-date changes, occasional neighborhood backtracking and small text. · getapp.com, 15 Oct 2026
Limit: Google Play users
Google Play reviews report GPS-unavailable errors, inaccurate or backtracking routes and inability to re-optimize midway through a trip. · play.google.com, 15 Oct 2026
Limits and refunds
Recurring plans renew every 30 days and can be cancelled at any time; the page offers a refund within seven days subject to stated usage limits. · myrouteonline.com, 7 Oct 2026
Limit: Trustpilot users
One Trustpilot reviewer wanted different service-time settings for each location; the company response pointed to time-window functionality. · trustpilot.com, 15 Oct 2026
Location-data retention
The mobile app collects location while navigating, can send it for tracking when enabled, and automatically deletes tracking data after up to 30 days. · myrouteonline.com, 15 Oct 2026
Navigation and exports
Routes can be exported to TomTom, Garmin, Google Maps, Excel, email, or the MyRoute mobile app. · myrouteonline.com, 7 Oct 2026
Navigation exports
Routes can be sent to MyRoute, Google Maps, Waze, Apple Maps, Garmin and TomTom, or exported to Excel and email. · myrouteonline.com, 15 Oct 2026

Where MyRouteOnline stands on Freedom251

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