MongooseIM
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| MongooseIM open-source software | Free and open source instant messaging solution | Free |
| Basic support | Contact Erlang Solutions for details · One technology · one user account · limited consultative support hours | On request |
| Enterprise support | Contact Erlang Solutions for details · Five user accounts · unlimited consultative support · one working day resolution plan | On request |
| Business support | Contact Erlang Solutions for details · Two user accounts · consultative support hours · three working day resolution plan | On request |
| Extended support | Contact Erlang Solutions for details · Tailored support · platform migration, testing, ongoing support and upgrades | On request |
As erlang-solutions.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Facts from MongooseIM's own pages
- APIs and configuration
- MongooseIM offers GraphQL APIs and uses TOML configuration. · erlang-solutions.com, 9 Oct 2026
- Demo limits
- The tryMongooseIM demo allows one short-lived XMPP domain for one week, up to 10 accounts on that domain, and prohibits commercial use. · erlang-solutions.com, 9 Oct 2026
- Headquarters
- London, United Kingdom · erlang-solutions.com, 28 Sept 2026
- Integrations
- The maker lists PostgreSQL, MySQL, CockroachDB, Cassandra, Elasticsearch, Redis and LDAP support, plus event pushing to Amazon SNS, RabbitMQ, custom HTTP services and MongoosePush. · erlang-solutions.com, 9 Oct 2026
- Intended users
- The maker positions MongooseIM for organizations needing scalable real-time messaging, including healthcare and financial services deployments. · erlang-solutions.com, 9 Oct 2026
- Messaging features
- The backend supports device switching, group chat, inbox functionality and delivery confirmation. · erlang-solutions.com, 9 Oct 2026
- Mobile notifications
- MongoosePush can send notifications to iOS and Android devices, including through APNs and Google FCM. · erlang-solutions.com, 9 Oct 2026
- Monitoring
- MongooseIM provides technical and business metrics and monitoring infrastructure for DevOps visibility. · erlang-solutions.com, 9 Oct 2026
- Multi-tenancy
- A single server can manage thousands of XMPP domains grouped into host types, with domains isolated or connected together. · erlang-solutions.com, 9 Oct 2026
- Product
- MongooseIM is an open-source XMPP instant messaging server for building business communication systems. · erlang-solutions.com, 9 Oct 2026
- Scale
- The maker says the server can support millions of concurrent users through vertical and horizontal scaling, including across globally distributed data centers. · erlang-solutions.com, 9 Oct 2026
- Security and privacy
- The product page states that MongooseIM supports end-to-end encryption and is GDPR-compliant; the 6.4 release article describes TLS 1.3 support. · erlang-solutions.com, 9 Oct 2026
- Support
- Erlang Solutions offers MongooseIM support packages, with contact-based pricing and different support hours, account counts and resolution plans. · erlang-solutions.com, 9 Oct 2026
- Voice and video
- MongooseIM can act as the signalling layer coordinating voice and video connections between clients. · erlang-solutions.com, 9 Oct 2026
Where MongooseIM stands on Freedom251
- Chat APIs#12 of 32