Pricing
Mitel CX pricing
As mitel.com lists them, read 15 Oct 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| CX Essential Voice | Voice · Basic IVR · Basic call recording · Basic quality management | On request |
| CX Elite | Premier features · 50 AI interactions included · Interaction analytics · Advanced quality management · Emotion detection · Recording encryption with key management · Unlimited supervisor licenses · 2 administrator licenses | On request |
| CX Essential Digital | Chat · Email · SMS · Social media · Open Media | On request |
| CX Premier | Essential Digital and Voice features · AI-assisted live chat · WhatsApp · Video chat · Screensharing · Outbound campaigns · AI chatbot and voicebots · Advanced recording and quality management | On request |
From mitel.com.