MetaMap
What MetaMap is
MetaMap is a customer identity platform for businesses that need identity verification, customer onboarding, fraud reduction, and KYC/AML compliance. Teams can build tailored verification flows with a drag-and-drop workflow builder or start from pre-designed templates. The platform offers more than 350 tools and draws on over 80 data sources across more than 20 countries. Checks include document and biometric verification, AML watchlists, government and business checks, phone and email checks, location intelligence, and credit checks. Automation Rules let businesses approve, reject, or flag customers according to criteria they define.
Businesses can connect through a direct link, web or mobile SDK, or API. Verification links can be shared by email, SMS, or WhatsApp, while webhooks send completed workflow events to a business server. MetaMap estimates setup at five minutes for a direct link, four hours to five days for an SDK, and one to two weeks for an API. It supports web, iOS, and Android, and lists chat and email support, FAQs, user guides, and live service status. The company was founded in San Francisco in 2017 and joined Incode in 2024.
Who it suits
MetaMap suits organizations that need identity checks and onboarding workflows, including businesses in banking, fintech, telecommunications, e-commerce, healthcare, and transportation. It is also a fit for teams that want to connect verification through links, SDKs, or an API and define their own approval rules.
What it does well
- More than 350 tools for building verification workflows
- Data from over 80 sources across 20-plus countries
- Supports document, biometric, AML, and business verification
- Direct links, SDKs, and API integration options
- Webhooks report workflow events as steps complete
- Lists SOC 2 Type II, SOC 3, ISO 27001:2013, and CSA STAR Level One CAIQ
What to know first
- No free plan
- Pricing is available on request
- API setup is estimated at one to two weeks
- Merchants can run up to three new verification requests per second
Limits
There is no free plan, and pricing is provided on request. The webhook FAQ states that merchants can run up to three new verification requests per second.
Getting started
- Visit https://www.metamap.com/
- Contact MetaMap for pricing information
- Choose a direct link, web or mobile SDK, or API integration
- Use a drag-and-drop workflow or a pre-designed template to build verification flows
- Share direct verification links through email, SMS, or WhatsApp
Verdict
Choose MetaMap if your business needs configurable identity verification and several ways to integrate it into onboarding. Look elsewhere if you need a free plan or want published pricing before contacting a vendor.
Questions
Does MetaMap have a free plan?
No. MetaMap offers a free trial.
How much does MetaMap cost?
Pricing is on request; prospective customers are directed to contact the team.
Which platforms does MetaMap support?
It supports web, iOS, Android, and API access. SDKs are listed for web, iOS, and Android.
How can a business integrate MetaMap?
Integration options include direct links, web or mobile SDKs, and an API. Webhooks send verification events to a business server as workflow steps complete.
What checks does MetaMap offer?
Its tools include document and biometric verification, AML watchlists, government and business checks, phone and email checks, location intelligence, and credit checks.
What security certifications and encryption does MetaMap list?
MetaMap lists SOC 2 Type II and SOC 3, ISO 27001:2013, and CSA STAR Level One CAIQ certifications. It says customer data is encrypted with AES-256 and in transit over HTTPS.
Facts from MetaMap's own pages
- API limit
- The webhook FAQ states merchants can run up to three new verification requests per second. · docs.metamap.com, 8 Oct 2026
- Company history
- MetaMap says it was founded in 2017 in San Francisco and joined Incode in 2024. · metamap.com, 8 Oct 2026
- Data coverage
- MetaMap says it combines data from more than 80 sources across more than 20 countries. · metamap.com, 8 Oct 2026
- Encryption
- The FAQ says customer data is encrypted with AES-256 and data is encrypted in transit over HTTPS. · metamap.com, 8 Oct 2026
- Founded
- 2017 · metamap.com, 28 Sept 2026
- Free trial
- The free trial includes 300 verifications and 3 months of access. · metamap.com, 8 Oct 2026
- Headquarters
- San Francisco, United States · metamap.com, 28 Sept 2026
- Industries served
- MetaMap says it serves industries including banking, fintech, telecommunications, e-commerce, healthcare, and transportation. · metamap.com, 8 Oct 2026
- Integration effort
- The platform page estimates direct-link setup at 5 minutes, SDK setup at 4 hours to 5 days, and API setup at 1–2 weeks. · metamap.com, 8 Oct 2026
- Integration methods
- Businesses can integrate using a direct link, a web or mobile SDK, or an API. · metamap.com, 8 Oct 2026
- Integration options
- MetaMap supports API, web or mobile SDK, and direct-link integrations; the page lists web, iOS, and Android support for SDKs. · metamap.com, 8 Oct 2026
- Messaging integrations
- Direct verification links can be shared through email, SMS, or WhatsApp. · metamap.com, 8 Oct 2026
- Pricing
- MetaMap directs prospective customers to contact its team for pricing information. · metamap.com, 8 Oct 2026
- Purpose
- MetaMap is a customer identity platform for identity verification, onboarding, fraud reduction, and KYC/AML compliance. · metamap.com, 8 Oct 2026
- Security certifications
- MetaMap lists SOC 2 Type II and SOC 3, ISO 27001:2013, and CSA STAR Level One CAIQ certifications. · metamap.com, 8 Oct 2026
- Support
- The platform page lists chat and email support, FAQs, user guides, and live service status. · metamap.com, 8 Oct 2026
- Verification checks
- Its tools include document and biometric verification, AML watchlists, government data, phone and email checks, location intelligence, and credit checks. · docs.metamap.com, 8 Oct 2026
- Verification data
- The platform says it draws on 80+ data sources across 20+ countries. · metamap.com, 8 Oct 2026
- Verification features
- Tools include biometric and document verification, watchlist checks, location intelligence, email and phone checks, and government checks. · metamap.com, 8 Oct 2026
- Verification tools
- The platform offers more than 350 tools for building verification workflows. · metamap.com, 8 Oct 2026
- Webhooks
- Webhooks send verification events to a business’s server as workflow steps complete. · docs.metamap.com, 8 Oct 2026
- Workflow builder
- Businesses can create tailored verification flows using a drag-and-drop workflow builder or pre-designed templates. · metamap.com, 8 Oct 2026
- Workflow controls
- Automation Rules let businesses approve, reject, or flag customers based on criteria they define. · metamap.com, 8 Oct 2026
Where MetaMap stands on Freedom251
- KYC Software#10 of 25