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Merx

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Merx's own site

What Merx is

Merx is a real-time 3D product configurator for online stores that can generate a print-ready file for each order. Shoppers can upload artwork, add styled text, recolour product parts, and position designs using print-area guides. In the browser, they can rotate and zoom products and view them in AR on desktop or mobile without plugins. Orders can produce 300 DPI vector or PDF/X files in CMYK with bleed and crop marks, as well as size charts and fulfilment routing. Merx lists native Shopify and WooCommerce apps, plus integrations for WordPress, BigCommerce, Wix, Squarespace, PrestaShop, Etsy, Adobe Commerce, Salesforce, and headless or custom storefronts. An embed SDK and REST and webhook API support other frontends and production-package routing. Conversion analytics show which options sell, where shoppers drop off, and configurator-driven revenue by product and store. Growth supports up to 25 configurable products; Scale and Enterprise list unlimited products and stores. Pricing is available on request, and there is no free plan.

Who it suits

Merx suits online stores introducing product customization, as well as high-volume catalogs and platforms or global brands. Growth is described for brands launching customization, while Scale and Enterprise target the other groups.

What it does well

  • AR product views work on desktop and mobile
  • Orders can include print-ready production files
  • Integrations cover multiple store platforms
  • Analytics report option sales and shopper drop-off

What to know first

  • No free plan
  • Pricing is available on request
  • Growth is limited to 25 configurable products

Limits

Growth includes up to 25 configurable products. Scale and Enterprise list unlimited products and stores; all plan prices are available on request.

Plans

PlanBilled and limitsPrice
ScaleCustom / tailored quote · Unlimited products & stores · Live rule-based pricing · AR viewer · Conversion analytics · Priority support & onboardingOn request
GrowthCustom / tailored quote · Up to 25 configurable products · Shopify or WooCommerce app · Print-ready file export · Standard supportOn request
EnterpriseCustom / tailored quote · Headless API & SDK · Adobe Commerce / Salesforce · Dedicated rendering capacity · SSO, SLA & security review · Solutions engineerOn request

As trymerx.com lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit https://www.trymerx.com/ to request pricing.
  2. Choose Growth, Scale or Enterprise based on the listed product and store allowances.
  3. Connect through a Shopify or WooCommerce native app, or a listed store integration.
  4. Use the embed SDK or REST and webhook API for other frontends and production routing.
  5. Configure products for shoppers to customize in the browser.

Verdict

Merx connects a browser-based configurator with order production files and store integrations. Its plan limits and on-request pricing are worth checking against your catalog and requirements.

Questions

How much does Merx cost?

Merx is paid, with pricing available on request.

Is there a free plan?

No. Merx does not offer a free plan.

Which platforms does Merx support?

Merx is browser-based and lists Shopify and WooCommerce native apps, plus integrations for WordPress, BigCommerce, Wix, Squarespace, PrestaShop, Etsy, Adobe Commerce and Salesforce. Headless and custom integrations are also listed.

What does Growth include?

Growth supports up to 25 configurable products and includes standard support.

What do Scale and Enterprise include?

Both list unlimited products and unlimited stores. Scale includes priority support and onboarding; Enterprise lists a solutions engineer, SSO, SLA, security review and dedicated rendering capacity.

Can Merx connect to a custom storefront?

Yes. Merx says its embed SDK and REST and webhook API can connect the configurator to other frontends and route production packages.

Facts from Merx's own pages

3D and AR
The browser based configurator lets shoppers rotate and zoom products and view them in AR on desktop and mobile without plugins. · trymerx.com, 9 Oct 2026
Analytics
Conversion analytics show which options sell, where shoppers drop off, and configurator driven revenue by product and store. · trymerx.com, 9 Oct 2026
API
Merx says its embed SDK and REST and webhook API can integrate the configurator with other frontends and route production packages. · trymerx.com, 9 Oct 2026
API and SDK
Merx advertises an embeddable SDK plus REST and webhook APIs for headless implementations. · trymerx.com, 15 Oct 2026
Checkout data flow
A shopper's design and preview travel through cart and checkout as order data. · trymerx.com, 15 Oct 2026
Company founders listing
Crunchbase names Mohamed ElShaer and Pietro Cammerini as founders of that Merx Solutions Limited profile. · crunchbase.com, 15 Oct 2026
Company headquarters listing
Crunchbase places that Merx profile in London, England, United Kingdom. · crunchbase.com, 15 Oct 2026
Company legal name listing
Crunchbase lists Merx Solutions Limited as the legal name for a Merx conversational-commerce company, which is not demonstrably the same entity as trymerx.com. · crunchbase.com, 15 Oct 2026
Company size listing
Crunchbase shows a 1–10 employee headcount for that Merx profile. · crunchbase.com, 15 Oct 2026
Conversion analytics
Analytics show option sales, configurator drop-off and configurator-attributed revenue by product and store. · trymerx.com, 15 Oct 2026
Customization
Shoppers can upload artwork, add styled text, recolour product parts, and place designs using print-area guides. · trymerx.com, 9 Oct 2026
Device support
The configurator is described as working on desktop and mobile browsers without plugins. · trymerx.com, 15 Oct 2026
Download and platforms
The pages opened describe browser based use and store apps but do not state downloadable desktop or mobile apps. · trymerx.com, 9 Oct 2026
Enterprise provisions
The Enterprise plan lists SSO, SLA, security review, and dedicated rendering capacity. · trymerx.com, 9 Oct 2026
Free plan
No · trymerx.com, 20 Sept 2026
Fulfillment routing
Each order can include placement, colors, size and quantity and route them to a print workflow or fulfillment partner through API or webhook. · trymerx.com, 15 Oct 2026
Google Play companion app
Google Play describes Merx AI as an Android companion for viewing connected devices, cameras, status and recent events. · play.google.com, 15 Oct 2026
Google Play data safety
Google Play states that Merx AI shares no data with third parties, collects no data, encrypts data in transit and supports deletion requests. · play.google.com, 15 Oct 2026
Google Play update
The Merx AI Android app was listed as updated on September 24, 2026. · play.google.com, 15 Oct 2026
Growth plan limit
The Growth plan includes up to 25 configurable products. · trymerx.com, 9 Oct 2026
Infrastructure
The site names Google Cloud, Cloudflare, Vercel, Stripe, Three.js, Khronos/WebGL, React, Node.js, Blender, TypeScript and Tailwind as technology partners or components. · trymerx.com, 15 Oct 2026
Limit: poor search and support
One G2 reviewer reported poor search and lacking customer support on the tendering MERX listing. · g2.com, 15 Oct 2026
Limit: subscription complaint
A G2 reviewer objected to paying a subscription rather than per-tender access on the tendering MERX listing. · g2.com, 15 Oct 2026
Limit: support responsiveness
Another G2 reviewer said inquiries went unanswered on the tendering MERX listing. · g2.com, 15 Oct 2026

Where Merx stands on Freedom251

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