Freedom251 › Ecommerce platforms
MerchantPro
by MerchantPro
What MerchantPro is
MerchantPro is a hosted ecommerce platform from MerchantPro in Ploiești, Romania. It runs in a web browser and supports omnichannel selling, digital products, abandoned-cart recovery and an app marketplace. The service uses a freemium model, with a free plan, paid pricing from €29.74/mo when billed annually, and a 15-day trial. MerchantPro lists no transaction fee. Catalog and user limits depend on the plan. Premium costs €34.99 a month and supports 2,000 products, two users and 2 GB storage. Vip costs €59.99 a month for 10,000 products, five users and 8 GB storage. Enterprise costs €134.99 a month for 50,000 products, 10 users and 32 GB storage. Paid plan prices exclude VAT.
Who it suits
MerchantPro suits stores that need hosted web selling across multiple channels, including digital products. Its tiered catalog, user and storage limits accommodate different store sizes.
What it does well
- Free plan available
- Omnichannel sales support
- Digital products supported
- Abandoned-cart recovery included
- No transaction fee listed
What to know first
- Paid plan prices exclude VAT
- Storage and user limits vary by tier
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | Always free · 50 products · own domain · hosting · responsive designs · online support · 1 user | Free |
| Enterprise | Starting at per month; $121.49 shown for Enterprise E1 · 50,000 products · workflow automations · priority support · 24/7 monitoring · 10 users | $134.99 a month |
| Premium | Monthly; $29.74 shown for yearly billing · 2,000 products · CSS/HTML editing · SSL and HTTP/2 · CSV/Excel import-export · multilingual and multicurrency · 2 users | $34.99 a month |
| VIP | Monthly; $52.79 shown for yearly billing · 10,000 products · ERP integrations · multi-store sync · marketing tools · loyalty program · wallet · customer groups · API access · 5 users | $59.99 a month |
As merchantpro.ro lists them, read 15 Oct 2026. The maker's own page has the final word.
Verdict
MerchantPro provides hosted, browser-based ecommerce with a free entry tier and several paid capacity levels. Features such as omnichannel sales, digital products and cart recovery cover common store operations, while each plan sets product, user and storage limits.
Facts from MerchantPro's own pages
- Abandoned cart recovery
- Yes · merchantpro.ro, 20 Sept 2026
- API and extensibility
- Developer documentation covers REST API resources, API proxies, webhooks, Twig templates, a JavaScript API and app development. · docs.merchantpro.com, 15 Oct 2026
- App marketplace
- Yes · merchantpro.ro, 20 Sept 2026
- Availability
- The company advertises high-availability infrastructure, 24/7 monitoring and over 99.9% uptime. · merchantpro.com, 15 Oct 2026
- B2B
- The B2B app gives sales agents customer impersonation, order placement, customer filtering and quotation-request tools. · merchantpro.com, 15 Oct 2026
- Backups
- Premium, VIP and Enterprise customers can export products, orders and customers and perform local backups. · merchantpro.com, 15 Oct 2026
- Company founded
- LinkedIn lists MerchantPro as founded in 2005. · ro.linkedin.com, 15 Oct 2026
- Company headquarters
- LinkedIn lists headquarters in Ploieşti, Prahova, Romania, with an additional Bucharest location shown on the profile. · ro.linkedin.com, 15 Oct 2026
- Company legal entity
- The contact page identifies Shopmania Net SRL and Romanian tax identifier RO16451481 as the operating company. · merchantpro.ro, 15 Oct 2026
- Company size
- LinkedIn lists MerchantPro in the 11–50 employee range. · ro.linkedin.com, 15 Oct 2026
- CRM and orders
- MerchantPro includes CRM modules and an order-processing interface. · merchantpro.com, 15 Oct 2026
- Customer base
- The company says more than 5,000 merchants worldwide have used MerchantPro shops. · merchantpro.com, 15 Oct 2026
- Digital products
- Yes · merchantpro.ro, 20 Sept 2026
- Documentation
- The help center organizes documentation into areas such as catalog, inventory, payments, shipping, marketing, SEO, orders, customers and billing, with hundreds of articles listed. · help.merchantpro.ro, 15 Oct 2026
- Free plan
- Yes · merchantpro.ro, 20 Sept 2026
- Headquarters
- Ploiești, Romania · merchantpro.ro, 28 Sept 2026
- Hosting model
- MerchantPro is delivered as a cloud-hosted SaaS service; customers do not manage hardware or platform maintenance. · merchantpro.com, 15 Oct 2026
- Independent praise: feature breadth
- Limitless Agency highlights SEO structure, sales and loyalty tools, payment and courier activation, CRM, API resources and an open ecosystem. · limitless.ro, 15 Oct 2026
- Independent praise: support
- Limitless Agency’s review describes MerchantPro support as available and useful during setup and ongoing use. · limitless.ro, 15 Oct 2026
- Licence
- MerchantPro is presented as a proprietary SaaS service rather than an open-source package; the company contrasts subscription access with open-source software. · merchantpro.ro, 15 Oct 2026
- Limit: extra application costs
- MerchantPro’s own app-store documentation says some apps carry separate monthly charges; a Reddit user reported that courier, invoicing and feed functions could each add roughly 7 euros monthly. · reddit.com, 15 Oct 2026
- Limit: perceived pricing
- Reddit commenters described MerchantPro as expensive for small businesses once extensions and higher capacity are needed, with one commenter estimating at least 100 euros before VAT. · reddit.com, 15 Oct 2026
- Limit: platform dependence
- Limitless Agency says merchants become dependent on platform-specific applications and that migration to another platform can be difficult. · limitless.ro, 15 Oct 2026
- Limit: shipping-rule issue
- A Reddit merchant reported that when a free-shipping threshold was reached, the system removed an easybox option and left only a generic free-shipping method. · reddit.com, 15 Oct 2026
Where MerchantPro stands on Freedom251
- Ecommerce platforms#58 of 280