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MachineMetrics

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What MachineMetrics is

MachineMetrics is a production intelligence platform for manufacturers that collects and analyzes machine and operational data. It monitors machine status, utilization, downtime, quality and OEE using automatically collected production data. Collection methods include MTConnect, OPC-UA, Modbus, Ethernet IP, and digital or analog I/O for machines without standard connectivity. Production Analytics compares actual production performance with planned estimates and reports on cycle times, downtime, OEE and costs. Real-time alerts and workflows notify people when production issues need action. The Core Platform plan lists machine connectivity management, automated production tracking, dashboards, historical reporting, open APIs and unlimited users. Intelligent MES adds bi-directional ERP integration, job and production order tracking, labor tickets, scheduling and job routing. Enterprise includes Intelligent MES features, multi-site rollouts, business intelligence integration, and advanced security and user management. The cloud platform runs in modern browsers, with mobile web access and a separate ShopPulse tablet interface. MachineMetrics says it is ISO 27001 certified and uses AES-256 encryption at rest and TLS 1.2 or higher in transit. Pricing is on request; there is no free plan.

Who it suits

MachineMetrics suits manufacturers seeking to collect production data and track machine performance, downtime, quality or OEE. Its plans include options for ERP integration, job tracking, scheduling and multi-site rollouts.

What it does well

  • Tracks machine status, downtime, quality and OEE.
  • Supports several machine protocols and digital or analog I/O.
  • Provides real-time alerts and production workflows.
  • All plans include remote support, onboarding and training.

What to know first

  • No free plan is listed.
  • Pricing is available on request.
  • MFA is supported through customer SSO, not built in separately.

Plans

PlanBilled and limitsPrice
Core PlatformVolume-based SaaS subscription; price not listed · Unlimited users · Machine connectivity management · Automated production tracking · Real-time dashboards · Historical reporting · Open APIsOn request
EnterpriseVolume-based SaaS subscription; price not listed · Intelligent MES features · Multi-site rollouts · Business intelligence integration · Advanced security and user managementOn request
Intelligent MESVolume-based SaaS subscription; price not listed · Core Platform features · Bi-directional ERP integration · Job and production order tracking · Labor tickets · Scheduling and job routingOn request

As machinemetrics.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the MachineMetrics website and request pricing.
  2. Choose a plan: Core Platform, Intelligent MES, or Enterprise.
  3. Connect machines using a supported protocol or digital and analog I/O.
  4. Access the cloud platform in a modern web browser or use its mobile web app.
  5. Use the onboarding, product training, and remote technical support included with each plan.

Verdict

MachineMetrics brings machine data, production analytics and alerts together for manufacturers, with plan options that include ERP and job-management capabilities. Pricing is on request, and MFA depends on a customer’s SSO provider.

Questions

Does MachineMetrics have a free plan?

No. MachineMetrics is a paid platform, with pricing available on request.

What platforms can I use to access MachineMetrics?

It supports Android, iOS, Linux, macOS, web, Windows, and API access. The cloud platform runs in modern browsers, and its web app is accessible on phones and tablets.

Which plan includes ERP integration?

The Intelligent MES plan lists bi-directional ERP integration. Its integrations documentation describes syncing work orders and production data with ERP systems.

What integrations are listed?

Listed connections include MaintainX, Fiix, Make.com, Trello via Make.com, and Zapier via webhook.

Does MachineMetrics support MFA?

MFA is supported through a customer's SSO provider. It is not built into MachineMetrics outside SSO.

What support comes with the plans?

All plans include unlimited remote technical support, customer onboarding, product training, and a designated support contact.

Facts from MachineMetrics's own pages

Alerts and workflows
MachineMetrics provides real-time alerts and workflows to notify people when production issues require action. · machinemetrics.com, 7 Oct 2026
Analytics
Production Analytics compares actual production performance with planned estimates and reports on cycle times, downtime, OEE, and costs. · docs.machinemetrics.com, 7 Oct 2026
Browser and mobile access
The cloud platform runs in modern web browsers, and its web app can be accessed on mobile phones and tablets; ShopPulse is offered as a tablet interface. · docs.machinemetrics.com, 7 Oct 2026
ERP integrations
The Intelligent MES plan lists bi-directional ERP integration, and the integrations documentation describes syncing work orders and production data with ERP systems. · machinemetrics.com, 7 Oct 2026
Founded
2014 · machinemetrics.com, 28 Sept 2026
Headquarters
Easthampton, Massachusetts, United States · machinemetrics.com, 28 Sept 2026
Machine connectivity
MachineMetrics supports machine data collection using protocols including MTConnect, OPC-UA, Modbus, and Ethernet IP, with digital and analog I/O for machines without standard connectivity. · machinemetrics.com, 7 Oct 2026
Monitoring and OEE
The platform monitors machine status, utilization, downtime, quality, and OEE using automatically collected production data. · machinemetrics.com, 7 Oct 2026
Pricing model
The maker describes pricing as a volume-based SaaS subscription, with lower per-machine cost as more machines are connected; prices are not listed on the page. · machinemetrics.com, 7 Oct 2026
Purpose
MachineMetrics is a production intelligence platform for manufacturers that collects and analyzes machine and operational data. · machinemetrics.com, 7 Oct 2026
Security
MachineMetrics states that it is ISO 27001 certified and uses AES-256 encryption at rest and TLS 1.2 or higher in transit. · docs.machinemetrics.com, 7 Oct 2026
Security limitation
The security overview says MFA is supported through a customer's SSO provider and is not built into MachineMetrics outside SSO. · docs.machinemetrics.com, 7 Oct 2026
Support
All plans include unlimited remote technical support, customer onboarding, product training, and a designated support contact. · machinemetrics.com, 7 Oct 2026
Third-party integrations
Listed third-party connections include MaintainX, Fiix, Make.com, Trello via Make.com, and Zapier via webhook. · docs.machinemetrics.com, 7 Oct 2026

Where MachineMetrics stands on Freedom251

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