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LumenVox Active Voice Biometrics
What LumenVox Active Voice Biometrics is
LumenVox Active Voice Biometrics provides text-dependent voice authentication for enterprises seeking identity assurance beyond passwords, PINs, and security questions. It runs as containerized microservices on Kubernetes on-premises, in private or public clouds, or across hybrid environments. Its deep-neural-network engine supports active, passive, and hybrid voice authentication. Enrollment and verification can use passphrases and languages supported by the corresponding ASR engine. Anti-fraud measures include playback, liveness, and synthetic-speech detection, plus fraud watchlists. APIs manage identities and enrollment status, with Biometrics, Speech, Management, and Reporting interfaces available through gRPC and REST. Supported channels include contact-center IVR, smartphone and web apps, desktop applications, virtual assistants, video calls, messaging platforms, and conversational AI. Enrollment requires at least three separate utterances of the chosen passphrase. Audio input must be supplied as headerless base64 byte streams in PCM-16, A-law, or μ-law at 8 kHz. Pricing is on request. Security guidance covers PCI DSS, HIPAA, and GDPR; its SaaS offering is described as SOC 2 compliant.
Who it suits
This platform is for enterprises adding voice authentication to supported applications and channels. It may suit organizations deploying on-premises, in cloud environments, or across hybrid infrastructure.
What it does well
- Supports active, passive, and hybrid authentication.
- Includes playback, liveness, and synthetic-speech detection.
- Can be deployed on-premises, in cloud, or hybrid.
- APIs can manage identities and enrollment status.
What to know first
- Pricing is available on request.
- Enrollment requires at least three separate passphrase utterances.
- Audio input must meet specified format and rate requirements.
- After-hours phone support is a premium option.
Limits
Enrollment requires at least three separate utterances of the selected passphrase. Audio must be supplied as a headerless base64 byte stream in PCM-16, A-law, or μ-law at 8 kHz.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Capacity Private Cloud Active Voice Biometrics | — | On request |
As lumenvox.capacity.com lists them, read 1 Oct 2026. The maker's own page has the final word.
Getting started
- Contact the provider to request pricing.
- Choose an on-premises, private cloud, public cloud, or hybrid deployment.
- Integrate through the platform's Biometrics, Speech, Management, or Reporting APIs.
- Provide audio as a headerless base64 byte stream in PCM-16, A-law, or μ-law at 8 kHz.
- Enroll each consumer with at least three separate utterances of the selected passphrase.
Verdict
LumenVox combines voice authentication with fraud detection and multiple deployment options. Teams should account for its enrollment and audio-input requirements when assessing fit.
Questions
How much does LumenVox Active Voice Biometrics cost?
Pricing is on request.
Which deployment options does it support?
It runs as containerized microservices on Kubernetes on-premises, in private or public clouds, or across hybrid environments.
Which channels are supported?
Supported channels include contact-center IVR, smartphone and web apps, desktop apps, virtual assistants, video calls, messaging platforms, and conversational AI.
What does voice enrollment require?
A consumer must repeat the selected passphrase at least three times as separate utterances.
What audio input does it accept?
Audio must be a headerless base64 byte stream in PCM-16, A-law, or μ-law at 8 kHz.
Which API interfaces are available?
The platform exposes Biometrics, Speech, Management, and Reporting APIs, including gRPC and REST interfaces.
Facts from LumenVox Active Voice Biometrics's own pages
- Anti-fraud
- Playback detection, liveness detection, synthetic-speech detection and fraud watchlists defend against presentation attacks. · lumenvox.capacity.com, 1 Oct 2026
- Audio requirement
- Audio must be supplied as headerless base64 byte streams in PCM-16, A-law or μ-law at 8 kHz. · lumenvox.capacity.com, 1 Oct 2026
- Data protection
- Data is encrypted at rest and in transit, with customer-controlled encryption keys and TLS communication between components. · lumenvox.capacity.com, 1 Oct 2026
- Deployment
- Runs as containerized microservices on Kubernetes on-premises, in private or public clouds, or across hybrid environments. · lumenvox.capacity.com, 1 Oct 2026
- Enrollment limit
- A consumer must repeat the selected passphrase at least three times as separate utterances to enroll a voiceprint. · lumenvox.capacity.com, 1 Oct 2026
- Identity management
- APIs can create, retrieve, disable, re-enable and remove identities and query enrollment status. · lumenvox.capacity.com, 1 Oct 2026
- Integrations
- The platform exposes Biometrics, Speech, Management and Reporting APIs, including gRPC and REST interfaces. · lumenvox.capacity.com, 1 Oct 2026
- Passphrases and languages
- Enrollment and verification support any passphrase and language when the corresponding language is supported by the ASR engine. · lumenvox.capacity.com, 1 Oct 2026
- Purpose
- Text-dependent voice authentication for enterprises seeking stronger identity assurance than passwords, PINs and security questions. · lumenvox.capacity.com, 1 Oct 2026
- Security and compliance
- The platform documents security guidance covering PCI DSS, HIPAA and GDPR, while its SaaS offering is described as SOC 2 compliant. · lumenvox.capacity.com, 1 Oct 2026
- Speech integration
- Voice biometrics can interoperate with ASR, transcription, text-to-speech, passive voice biometrics and call-progress analysis. · lumenvox.capacity.com, 1 Oct 2026
- Support
- Knowledge-base self-help is available 24x7x365, standard support runs 7 a.m. to 7 p.m. Central Time, and after-hours phone support is a premium option. · lumenvox.capacity.com, 1 Oct 2026
- Supported channels
- Supported channels include contact-center IVR, smartphone and web applications, desktop applications, virtual assistants, video calls, messaging platforms and conversational AI. · lumenvox.capacity.com, 1 Oct 2026
- Voice engine
- A deep-neural-network engine supports active, passive and hybrid voice authentication. · lumenvox.capacity.com, 1 Oct 2026
Where LumenVox Active Voice Biometrics stands on Freedom251
- AI Voice Biometrics Software#8 of 22