LumenVox Active Voice Biometrics provides text-dependent voice authentication for enterprises seeking identity assurance beyond passwords, PINs, and security questions. It runs as containerized microservices on Kubernetes on-premises, in private or public clouds, or across hybrid environments. Its deep-neural-network engine supports active, passive, and hybrid voice authentication. Enrollment and verification can use passphrases and languages supported by the corresponding ASR engine. Anti-fraud measures include playback, liveness, and synthetic-speech detection, plus fraud watchlists. APIs manage identities and enrollment status, with Biometrics, Speech, Management, and Reporting interfaces available through gRPC and REST. Supported channels include contact-center IVR, smartphone and web apps, desktop applications, virtual assistants, video calls, messaging platforms, and conversational AI. Enrollment requires at least three separate utterances of the chosen passphrase. Audio input must be supplied as headerless base64 byte streams in PCM-16, A-law, or μ-law at 8 kHz. Pricing is on request. Security guidance covers PCI DSS, HIPAA, and GDPR; its SaaS offering is described as SOC 2 compliant.
Who it is for
This platform is for enterprises adding voice authentication to supported applications and channels. It may suit organizations deploying on-premises, in cloud environments, or across hybrid infrastructure.
What is good
- Supports active, passive, and hybrid authentication.
- Includes playback, liveness, and synthetic-speech detection.
- Can be deployed on-premises, in cloud, or hybrid.
- APIs can manage identities and enrollment status.
What to know first
- Pricing is available on request.
- Enrollment requires at least three separate passphrase utterances.
- Audio input must meet specified format and rate requirements.
- After-hours phone support is a premium option.
Verdict
LumenVox combines voice authentication with fraud detection and multiple deployment options. Teams should account for its enrollment and audio-input requirements when assessing fit.
Get started with LumenVox Active Voice Biometrics
- Contact the provider to request pricing.
- Choose an on-premises, private cloud, public cloud, or hybrid deployment.
- Integrate through the platform's Biometrics, Speech, Management, or Reporting APIs.
- Provide audio as a headerless base64 byte stream in PCM-16, A-law, or μ-law at 8 kHz.
- Enroll each consumer with at least three separate utterances of the selected passphrase.
Limits to know first
Enrollment requires at least three separate utterances of the selected passphrase. Audio must be supplied as a headerless base64 byte stream in PCM-16, A-law, or μ-law at 8 kHz.
Questions about LumenVox Active Voice Biometrics
How much does LumenVox Active Voice Biometrics cost?
Pricing is on request.
Which deployment options does it support?
It runs as containerized microservices on Kubernetes on-premises, in private or public clouds, or across hybrid environments.
Which channels are supported?
Supported channels include contact-center IVR, smartphone and web apps, desktop apps, virtual assistants, video calls, messaging platforms, and conversational AI.
What does voice enrollment require?
A consumer must repeat the selected passphrase at least three times as separate utterances.
What audio input does it accept?
Audio must be a headerless base64 byte stream in PCM-16, A-law, or μ-law at 8 kHz.
Which API interfaces are available?
The platform exposes Biometrics, Speech, Management, and Reporting APIs, including gRPC and REST interfaces.
LumenVox Active Voice Biometrics plans and pricing
All plansCompared on AI voice biometrics software
- Speaker identification
- Yes
- Voice authentication
- Yes
- Voice fraud detection
- Yes
- Liveness detection
- Yes
- Deployment
- hybrid
- API access
- Yes
