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Loyalzoo
What Loyalzoo is
Loyalzoo provides digital loyalty, marketing, memberships, and subscription tools for independent and small to medium-sized businesses. Merchants can create points or stamp programs with rewards such as discounts, coupons, and free items. Campaigns can be sent manually or automatically by SMS, email, and push notifications, including targeted offers and birthday rewards. Subscription tools support recurring payments, one-time card-on-file payments, membership benefit tracking, and handling declined or expired cards. POS integrations listed include Clover, Epos Now, Aevi, Poynt, Square, Sunmi, and PAX; online rewards can be connected using Zapier. Customers can join by email or phone without installing an app, or use a branded web app or the Loyalzoo app. Merchant software runs in a browser on PC or Mac, and Loyalzoo for Business is available on iOS and Android. Grow costs $77 a month and includes loyalty, basic messaging, subscriptions, memberships, and automated recurring payments. There is a seven-day trial but no free plan. SMS promotions and points notifications require messaging credits; Grow and Smart each include 5000 credits.
Who it suits
Loyalzoo suits independent and small to medium-sized businesses seeking loyalty rewards, customer campaigns, memberships, or subscription payments.
What it does well
- Supports points and stamp-based rewards.
- Campaigns can use SMS, email, and push.
- Customers can join without installing an app.
- Lists integrations with seven POS providers.
- Grow includes 5000 messaging credits.
What to know first
- There is no free plan.
- SMS promotions and points notifications require messaging credits.
- Grow costs $77 a month.
- Multi pricing is custom and not listed.
Limits
Grow costs $77/mo and includes 5000 messaging credits; SMS promotions and points notifications require credits. Smart costs $167/mo and also includes 5000 credits. Multi uses custom pricing.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| SMART | $167 /mo · Everything in Grow · Targeted promotions and rewards · Tiered loyalty · Unlimited personalization · 5000 messaging credits included | $167 a month |
| GROW | $77 /mo · Points or stamp based loyalty · Basic SMS, email and push marketing · Subscriptions and memberships · Automated recurring payments | $77 a month |
| MULTI | Custom pricing · Everything in Smart · Dedicated account manager · Consolidated billing · Custom API integrations · Custom integration with your app and website | On request |
As loyalzoo.com lists them, read 2 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Loyalzoo website.
- Choose Grow, Smart or Multi based on the listed plan details.
- Use the 7-day trial to get started.
- Run the merchant software in a browser on PC or Mac, or use Loyalzoo for Business on iOS or Android.
- Set up a points or stamp program and choose rewards.
- Connect a listed POS system or use Zapier for online rewards.
Verdict
Loyalzoo brings loyalty, marketing, memberships, and subscription tools together for small businesses. There is no free plan, and messaging credit requirements apply to SMS promotions and points notifications.
Questions
How much does Loyalzoo cost?
Grow is $77/mo and Smart is $167/mo. Multi has custom pricing.
Is there a free plan or trial?
There is no free plan. A 7-day trial is available.
What platforms can merchants use?
The merchant software runs in a browser on PC or Mac. Loyalzoo for Business is available for iOS and Android.
Do customers need an app to join?
No. Customers can sign up with an email address or phone number, or use a branded web app or the Loyalzoo app.
Which POS systems and online tools are listed?
Loyalzoo lists Clover, Epos Now, Aevi, Poynt, Square, Sunmi and PAX integrations. Zapier can connect online rewards.
Who provides Loyalzoo?
The provider is Loyal Zoo Ltd, registered in England and Wales, with a registered office in London, United Kingdom.
Facts from Loyalzoo's own pages
- Business platforms
- The merchant software runs in a browser on PC or Mac, and Loyalzoo for Business is available for iOS and Android devices. · help.loyalzoo.com, 2 Oct 2026
- Company registration
- The terms identify the provider as Loyal Zoo Ltd, registered in England and Wales, with registered office at 12 Hammersmith Grove, London W6 7AP, United Kingdom. · loyalzoo.com, 2 Oct 2026
- Customer app
- Customers do not need an app to join a loyalty program and can sign up using email or phone number; a branded web app and Loyalzoo app are also options. · help.loyalzoo.com, 2 Oct 2026
- Data handling
- Loyalzoo says merchants own their customer list and transaction and points data, and that data is not sent to other third-party systems without consent. · loyalzoo.com, 2 Oct 2026
- Headquarters
- London, United Kingdom · loyalzoo.com, 28 Sept 2026
- Loyalty rewards
- Businesses can create points or stamp programs with rewards such as discounts, coupons and free items. · loyalzoo.com, 2 Oct 2026
- Marketing
- Marketing tools send automated or manual campaigns by SMS, email and push notifications, including targeted promotions and birthday rewards. · loyalzoo.com, 2 Oct 2026
- Online integration
- Loyalzoo says merchants can set up online rewards to complement in-store loyalty using Zapier. · loyalzoo.com, 2 Oct 2026
- Payments security
- Loyalzoo states that card-on-file payments are provided within PCI compliance. · loyalzoo.com, 2 Oct 2026
- POS integrations
- The maker lists integrations with Clover, Epos Now, Aevi, Poynt, Square, Sunmi and PAX. · loyalzoo.com, 2 Oct 2026
- Pricing limits
- The pricing page says SMS promo messages and points notifications require messaging credits, with credits available to buy in-app; Grow and Smart each include 5000 credits. · loyalzoo.com, 2 Oct 2026
- Product
- Loyalzoo provides digital loyalty, marketing, memberships and subscription tools for independent and small to medium-sized businesses. · loyalzoo.com, 2 Oct 2026
- Subscriptions
- The subscriptions feature supports recurring payments, card-on-file one-time payments, membership benefit tracking and automatic handling of declined or expired cards. · loyalzoo.com, 2 Oct 2026
- Support
- The company offers phone support in the UK and US and provides help articles for getting started. · loyalzoo.com, 2 Oct 2026
Where Loyalzoo stands on Freedom251
- Restaurant Loyalty Software#11 of 25