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Lost and Found Manager

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Facts from Lost and Found Manager's own pages

Categories
The standard version includes over 260 categories. · website.lostandfoundsoftware.com, 14 Nov 2026
Customer self-service
Customers can view, cancel, or edit a submission and add details after logging a lost item. · website.lostandfoundsoftware.com, 14 Nov 2026
Fraud detection
The software identifies suspicious or fake requests and automatically marks and deactivates suspicious requests. · website.lostandfoundsoftware.com, 14 Nov 2026
History
The software records activities for audit, reporting, and investigation purposes. · website.lostandfoundsoftware.com, 14 Nov 2026
Image recognition
Its AI image recognition identifies item type, color, location, and may recognize brand, serial numbers, or ID information. · website.lostandfoundsoftware.com, 14 Nov 2026
Integrations
The service says it is connected to payment and shipping providers worldwide; the page does not name providers. · website.lostandfoundsoftware.com, 14 Nov 2026
Maker
Lost and Found Software is operated by getsteroo GmbH, headquartered in Frankfurt am Main, Germany. · website.lostandfoundsoftware.com, 14 Nov 2026
Messaging
Users can contact customers by SMS from within the software, in addition to email and chat. · website.lostandfoundsoftware.com, 14 Nov 2026
Purpose
The software manages lost-and-found items and associated customer inquiries, and automatically matches found items with inquiries. · website.lostandfoundsoftware.com, 14 Nov 2026
Security and compliance
The maker says the service follows GDPR regulations and uses AWS hosting and PCI-DSS for processing branded payment cards. · website.lostandfoundsoftware.com, 14 Nov 2026
Smart matching
AI algorithms automatically match found items and lost-item inquiries without manual checking. · website.lostandfoundsoftware.com, 14 Nov 2026
Support
The help portal provides knowledge-base articles, FAQs, documentation, and training videos. · lostandfoundsoftware.com, 14 Nov 2026
Target users
The service is presented for organizations in aviation, public transportation, hospitality, and other sectors. · website.lostandfoundsoftware.com, 14 Nov 2026
Task lists
Users can define rules and procedures for found items and assign items to task lists. · website.lostandfoundsoftware.com, 14 Nov 2026

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