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JewelDesk (XPlus Jewelry Software)

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Facts from JewelDesk (XPlus Jewelry Software)'s own pages

Access controls
XPlus states it uses role-based access controls, enforced MFA, and SSO with SAML/OIDC across its services; JewelDesk-specific implementation is not detailed. · xplustechnologies.com, 14 Nov 2026
Compliance
Compliance tracking covers GIA certification management, appraisal and insurance records, and Kimberley Process tracking. · xplustechnologies.com, 14 Nov 2026
Customer CRM
CRM includes purchase history, wish lists, ring sizes, anniversary dates, and communication logs. · xplustechnologies.com, 14 Nov 2026
Founded
2025 · xplustechnologies.com, 19 Oct 2026
Integration
The jewelry page names Stripe payment processing as an integration; no other third-party integrations are stated there. · xplustechnologies.com, 14 Nov 2026
Intended users
It is designed for jewelry retailers and stores managing inventory, repairs, and customer relationships. · xplustechnologies.com, 14 Nov 2026
Piece-level inventory
It tracks individual jewelry items with photos, metal and stone details, weight, cost, and retail price. · xplustechnologies.com, 14 Nov 2026
POS and payments
The POS supports layaway, trade-ins, tax calculations, receipt printing, and Stripe payment processing. · xplustechnologies.com, 14 Nov 2026
Purpose
JewelDesk is a desktop application for jewelry-store management, combining inventory, repairs, POS, CRM, and reporting. · xplustechnologies.com, 14 Nov 2026
Repair workflow
Repair tracking includes status updates, customer notifications, photo documentation, estimates, and approvals. · xplustechnologies.com, 14 Nov 2026
Reporting
Reporting includes sales by category, inventory aging, repair turnaround times, and customer lifetime value. · xplustechnologies.com, 14 Nov 2026
Security
XPlus says its systems use TLS 1.3 communications and AES-256 encryption at rest; the page describes company-wide practices, not JewelDesk-specific controls. · xplustechnologies.com, 14 Nov 2026
Support contact
XPlus invites product questions through its contact form and says it typically responds within 24–48 hours. · xplustechnologies.com, 14 Nov 2026

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