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ITRS Capacity Planner
What ITRS Capacity Planner is
ITRS Capacity Planner is a cloud service for planning and managing IT infrastructure capacity. It uses machine learning and predictive analytics to assess future needs across physical servers, virtual machines, storage, containers, and cloud workloads, and can identify application tiers constrained by capacity. Baseline View summarizes resource use; Forward Thinking lets users model changes and plan scenario stages over time. Reports can cover utilization over a selected period, relationships between metrics, server activity, and storage. For cloud costs, it compares Azure and AWS and provides right-size, right-buy, and optimization capabilities. The service collects and normalizes data from multiple sources, including Geneos, AWS CloudWatch, Gateway Hub, vCenter, and file uploads. ITRS describes customer and project data segregation and AES encryption for AWS collection. Capacity Planner is chargeable, with no stated price, and a 30-day trial is listed. Projects are configured during implementation by an ITRS account representative; users contact that representative to change project settings.
Who it suits
It suits IT teams planning capacity across physical, virtual, and cloud infrastructure, including organizations reviewing Azure or AWS costs. Project setup and setting changes involve an ITRS account representative.
What it does well
- Models future infrastructure needs with machine learning and predictive analytics
- Shows physical, virtual, and cloud resources
- Supports scenario planning over time
- Reports utilization, metric relationships, server activity, and storage
- Compares Azure and AWS cloud costs
What to know first
- No price is stated
- The service is chargeable and has no free plan
- Account representative required for project-setting changes
- Weekend and holiday phone support limited to Premium Service subscribers
Limits
There is no free plan; the product is chargeable and a 30-day trial is listed. Projects are configured during implementation by an ITRS account representative, and users must contact that representative to change project settings.
Getting started
- Visit https://www.itrsgroup.com/products/capacity-planner.
- Contact ITRS sales or your account manager about contracted entitlements.
- Arrange project creation and configuration with an ITRS account representative.
- Use the configured project to view infrastructure resources and plan scenarios.
- Configure documented data collection sources, such as AWS CloudWatch, Geneos, vCenter, or file uploads.
Verdict
Capacity Planner combines infrastructure forecasting, scenario planning, and cloud cost analysis across multiple resource types. Consider the paid access and account-representative role in project configuration when evaluating it.
Questions
Is there a free plan or trial?
There is no free plan. A 30-day trial is listed.
What does Capacity Planner cost?
No price is stated. ITRS describes the software and its components as chargeable and directs customers to their account manager or sales about contracted entitlements.
What infrastructure can it cover?
It shows resources across physical servers, virtual workloads, and cloud workloads. Listed resource domains also include virtual machines, storage, and containers.
Can it help plan cloud costs?
Yes. Its cloud cost optimization features cover Azure and AWS, with right-size, right-buy, and optimization capabilities.
How is a project set up?
Projects are created and configured during implementation by an ITRS account representative. Users should contact that representative to change project settings.
What data sources can it collect from?
Documented collection task types include AWS CloudWatch, Geneos, Gateway Hub, vCenter, and file uploads from third-party applications and scripts.
Facts from ITRS Capacity Planner's own pages
- Audience
- The quickstart guide is intended for users whose organisation already has a Capacity Planner project set up. · docs.itrsgroup.com, 2 Oct 2026
- Authentication
- The March 2026 release added Microsoft SSO using SAML 2.0 while retaining username-and-password sign-in. · docs.itrsgroup.com, 3 Oct 2026
- Availability and pricing
- The ITRS downloads site says its software and components are chargeable and directs customers to their account manager or sales to check contracted entitlements; it does not state a price for Capacity Planner. · resources.itrsgroup.com, 2 Oct 2026
- AWS data
- AWS collection can retrieve RDS and EC2 instance properties, disk images, metrics, costs, reserved instances, and savings plans. · docs.itrsgroup.com, 3 Oct 2026
- Cloud cost optimisation
- Its cloud cost optimisation features provide insight into cloud use and costs and recommend where savings can be made, including across Azure and AWS. · itrsgroup.com, 2 Oct 2026
- Cloud costs
- Cloud cost optimization features compare Azure and AWS and provide right-size, right-buy, and optimization capabilities. · itrsgroup.com, 3 Oct 2026
- Cloud data access
- For AWS collection, the documentation describes customer-provided secure read-only credentials and recommends IAM roles with only the required read permissions. · docs.itrsgroup.com, 2 Oct 2026
- Collection sources
- Documented collection task types include AWS CloudWatch, Geneos, Gateway Hub, vCenter, and file uploads from third-party applications and scripts. · docs.itrsgroup.com, 3 Oct 2026
- Data integration
- Capacity Planner collects, integrates, and normalizes data from multiple tools and technologies, and uses ITRS Geneos attributes for configurable host and virtual-machine groupings. · itrsgroup.com, 3 Oct 2026
- Data protection
- For AWS collection, ITRS says collected data is segregated by customer and project, encrypted with AES, and uploaded to a database dedicated to that customer's data. · docs.itrsgroup.com, 3 Oct 2026
- Deployment
- ITRS describes Capacity Planner as a SaaS platform for planning and managing capacity. · itrsgroup.com, 3 Oct 2026
- Estate visibility
- The product shows infrastructure resources across physical servers, virtual workloads, and cloud workloads, and identifies application tiers that are capacity-constrained. · itrsgroup.com, 3 Oct 2026
- Headquarters
- London, England, United Kingdom · itrsgroup.com, 28 Sept 2026
- Hybrid estate visibility
- It shows infrastructure resources across physical servers, virtual workloads and cloud workloads. · itrsgroup.com, 2 Oct 2026
- Implementation limit
- Projects are created and configured during implementation by an account representative, and users must contact that representative to change project settings. · docs.itrsgroup.com, 3 Oct 2026
- Planning features
- Baseline View summarizes infrastructure resource utilization, while Forward Thinking lets users simulate changes and plan scenario stages over time. · docs.itrsgroup.com, 3 Oct 2026
- Purpose
- ITRS Capacity Planner provides predictive and prescriptive analytics to assess future IT infrastructure capacity and model the impact of business or infrastructure changes on application performance. · itrsgroup.com, 3 Oct 2026
- Reporting
- Advanced reports can summarize utilization over a selected period, analyze relationships between metrics, identify high or low server activity, and report on storage. · docs.itrsgroup.com, 3 Oct 2026
- Reporting and recommendations
- It reports resource allocation, usage and cost, and identifies imbalances in resource allocation and usage. · itrsgroup.com, 2 Oct 2026
- Scenario modelling
- Forward-thinking scenario modelling estimates how business or infrastructure changes could affect application performance and capacity requirements. · itrsgroup.com, 2 Oct 2026
- Security
- ITRS says Capacity Planner is covered by its ISO 27001 accreditation, annual external audits, access restrictions, and regular independent penetration tests. · docs.itrsgroup.com, 3 Oct 2026
- Support
- ITRS support is available to clients with an active maintenance or subscription agreement, and weekend and public-holiday phone support is limited to Premium Service subscribers. · itrsgroup.com, 3 Oct 2026
- Support and setup
- Projects are created and configured during implementation by an ITRS account representative, whom customers should contact for project setting changes. · docs.itrsgroup.com, 2 Oct 2026
Where ITRS Capacity Planner stands on Freedom251
- IT Capacity Management Software#18 of 23