inSale.ai
What inSale.ai is
inSale.ai uses autonomous AI agents to handle customer conversations and sales follow-up across WhatsApp, email, SMS, web chat and voice. Agents can respond to inquiries, qualify leads, book meetings and pass conversations to teams. The platform also offers AI decision-making, voice transcription, image recognition and unified customer knowledge. Each account includes an embeddable web chat widget for inquiries, meeting booking, visitor qualification and conversation assignment. Shopify sync covers products, stock, prices, collections and order status, supporting order tracking and product recommendations. Native CRM connections include HubSpot, Salesforce, Pipedrive and Zoho CRM, with bidirectional sync and custom field mapping. Plans are billed monthly: Launch costs £49 a month, Grow 119.00 GBP, Scale 229.00 GBP and Enterprise 399.00 GBP. Launch and Grow include a 7-day trial. Bulk SMS is separate from credits and starts at £0.09 per outbound message. The company states it uses AES-256-GCM encryption and supports GDPR access, erasure and portability; SOC 2 is on its roadmap, not completed.
Who it suits
It suits SMB owners, sales managers and mid-market operations leaders looking to automate customer engagement and lead qualification. Teams can connect sales conversations across the listed channels and CRM integrations.
What it does well
- Agents can qualify leads, book meetings and route conversations.
- Web chat widget can be embedded on any website.
- Shopify sync covers products, stock and order status.
- Native CRM integrations include four listed systems.
What to know first
- No free plan is listed.
- Launch excludes AI Phone.
- Bulk SMS is charged separately from credits.
- SOC 2 is not completed.
Limits
Launch includes 1,000 monthly AI and outreach credits, one team seat and one AI agent, and does not include AI Phone. Grow includes 3,000 credits, two seats, up to three agents and AI Phone with 100 inbound minutes; its listed trial lasts 7 days. Bulk SMS costs from £0.09 per outbound message and is billed separately.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Grow | Billed monthly, cancel anytime · 3,000 monthly AI & outreach credits · 2 team seats · up to 3 AI agents · AI Phone with 100 inbound minutes · 1 CRM connection · 7-day free trial · 1 Standard AI Phone Number Included | £119 a month |
| Scale | Billed monthly, cancel anytime · 6,000 monthly AI & outreach credits · 3 team seats · up to 6 AI agents · AI Phone with 300 inbound minutes · Multiple CRM connections · 2 Standard AI Phone Numbers Included | £229 a month |
| Enterprise | Billed monthly, cancel anytime · 10,000 monthly AI & outreach credits · 5 team seats · up to 10 AI agents · Email, WhatsApp, SMS & Web Chat · AI Phone with 750 inbound minutes · Multiple CRM connections · 3 Standard AI Phone Numbers Included | £399 a month |
| Launch | Billed monthly, cancel anytime · 1,000 monthly AI & outreach credits · 1 team seat · 1 AI agent · Email & SMS pay-as-you-go · 7-day free trial · AI Phone not included | £49 a month |
As insale.ai lists them, read 1 Oct 2026. The maker's own page has the final word.
Getting started
- Open the inSale.ai website.
- Choose a monthly plan; Launch and Grow offer a 7-day free trial.
- Use the web platform to configure agents and conversation channels.
- Embed the account's web chat widget script on your website if needed.
- Connect a listed CRM or Shopify if needed.
Verdict
inSale.ai brings customer engagement, lead qualification and follow-up into a multi-channel AI platform. Check plan allowances and separate SMS charges against your team's needs.
Questions
How much does inSale.ai cost?
Monthly plans are £49.00 for Launch, £119.00 for Grow, £229.00 for Scale and £399.00 for Enterprise. Bulk SMS starts at £0.09 per outbound message and is billed separately.
Is there a free plan or trial?
There is no free plan. Launch and Grow include a 7-day free trial.
What platforms does it support?
inSale.ai is available on the web.
Which CRM systems does it integrate with?
Native CRM integrations are listed for HubSpot, Salesforce, Pipedrive and Zoho CRM. The integrations page also lists other services including WhatsApp Business, Google Calendar, Shopify, WooCommerce and SMS.
What does Launch include?
Launch includes 1,000 monthly AI and outreach credits, one team seat and one AI agent. AI Phone is not included.
How does its security and compliance work?
inSale.ai states it uses AES-256-GCM encryption in transit and at rest, with TLS 1.2 and 1.3 for transport. It supports GDPR access, erasure and portability; a Data Processing Agreement is available on request, and SOC 2 is on its roadmap.
Facts from inSale.ai's own pages
- AI capabilities
- The platform provides AI decision-making, multi-channel orchestration, voice transcription, image recognition, customer qualification and unified customer knowledge. · insale.ai, 1 Oct 2026
- Authentication
- Security controls include a minimum 12-character password policy, HaveIBeenPwned checks, email one-time-code two-factor authentication, session revocation, rate limits and new-device alerts. · insale.ai, 1 Oct 2026
- Compliance
- The company states that GDPR access, erasure and portability are supported and that a Data Processing Agreement is available on request; SOC 2 is on its roadmap and not completed. · insale.ai, 1 Oct 2026
- CRM integrations
- Native CRM integrations are listed for HubSpot, Salesforce, Pipedrive and Zoho CRM, with automatic, bidirectional sync and custom field mapping. · insale.ai, 1 Oct 2026
- Headquarters
- Kingston upon Thames, England, KT1 2TU · insale.ai, 23 Sept 2026
- Other integrations
- The integrations page lists WhatsApp Business, Email, Google Calendar, Shopify, WooCommerce, SMS, Web Chat Widget, Voice AI, HubSpot, Salesforce and Pipedrive. · insale.ai, 1 Oct 2026
- Product
- inSale.ai uses autonomous AI agents to respond to customers, qualify leads, follow up automatically, book meetings and hand conversations to teams across WhatsApp, Email, SMS, Web Chat and Voice. · insale.ai, 1 Oct 2026
- Security encryption
- inSale.ai states that it uses AES-256-GCM encryption in transit and at rest, with TLS 1.2 and 1.3 for transport. · insale.ai, 1 Oct 2026
- Shopify
- Shopify sync covers products, stock levels, prices, collections and order status, enabling AI assistance, order tracking and product recommendations. · insale.ai, 1 Oct 2026
- SMS pricing
- Bulk SMS is pay-as-you-go from £0.09 per outbound message and is billed separately from the credit balance; replies never cost extra during the billing cycle after a campaign charge. · insale.ai, 1 Oct 2026
- Support
- The security team says it will respond to procurement, security questionnaire and vulnerability disclosure requests within two business days, and documentation offers a free onboarding call. · insale.ai, 1 Oct 2026
- Target customers
- inSale.ai describes itself as an AI-powered customer engagement and sales automation platform for SMBs, with stated audiences including SMB owners, sales managers and mid-market operations leaders. · insale.ai, 1 Oct 2026
- Web chat
- Every account gets a lightweight widget script that can be embedded on any website to handle inquiries, book meetings, qualify visitors and assign conversations. · insale.ai, 1 Oct 2026
Where inSale.ai stands on Freedom251
- Sales Bots#12 of 24
- Lead Qualification Software#15 of 26