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ID.me Identity Verification

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What ID.me Identity Verification is

ID.me Identity Verification lets organizations verify people to provide access to government and commercial benefits and services. Verification options include remote online checks, virtual in-person proofing, and in-person verification through a partnership with Sterling at retail kiosks using government documents. Online checks can examine physical IDs, mobile network operator data, and fraud and compliance signals. Document images are scanned and checked using machine vision, AI, and a proprietary rules database; liveness detection and machine learning compare a selfie with the photo on a government ID. SIM verification considers whether the SIM is associated with the claimed identity, along with account tenure, device location, and fraud history. Once verified, a person can reuse that verification at other organizations where ID.me is integrated. The service aligns with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards. Integration routes include Identity Gateway, APIs and SDKs, SAML 2.0, OAuth 2.0, and OpenID Connect; native iOS and Android SDKs are documented. ID.me lists web, iOS, Android, and API platforms. The paid business identity verification plan has pricing on request. ID.me was founded in 2010 and is headquartered in McLean, Virginia, United States.

Who it suits

It suits government, healthcare, financial services, and consumer organizations that need identity checks for benefits, services, or high-risk transactions. Teams integrating verification into existing identity systems can use its gateway, APIs, SDKs, or listed identity protocols.

What it does well

  • Offers online, virtual in-person, and in-person verification options.
  • Checks documents, faces, liveness, and age.
  • Verified users can reuse verification across integrated organizations.
  • Supports SAML 2.0, OAuth 2.0, and OpenID Connect.
  • Personally identifiable information is encrypted with AES-256.
  • User consent is required before data is released to a relying party.

What to know first

  • Pricing is available on request rather than as a public price.
  • Phone support is not offered.
  • In-person verification uses a Sterling partnership at retail locations.

Plans

PlanBilled and limitsPrice
Business identity verificationContact sales for pricing; no public price statedOn request

As id.me lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the ID.me business identity verification website.
  2. Contact ID.me for pricing and discuss the business identity verification plan.
  3. Select an integration route such as Identity Gateway, verification APIs and SDKs, SAML 2.0, OAuth 2.0, or OpenID Connect.
  4. For developer integration help with sandbox access and launch, contact a solution consultant or [email protected].

Verdict

Choose ID.me if your organization needs identity verification across online and in-person routes, with reusable verification and several integration methods. Buyers who need a published price or phone support should factor in its quote-based pricing and email-ticket or chat support options.

Questions

How is ID.me Identity Verification priced?

It is a paid service, with pricing on request. The Business identity verification plan has no public price stated.

Which platforms are listed?

The listed platforms are Android, API, iOS, and web. ID.me also documents native iOS and Android SDKs.

What verification methods does it offer?

It offers online, virtual in-person, and in-person identity proofing. In-person verification is provided through a Sterling partnership at retail locations.

Which integration methods are available?

Listed methods include Identity Gateway, verification APIs and SDKs, SAML 2.0, OAuth 2.0, and OpenID Connect.

Can people reuse a completed verification?

Yes. After verifying, a person can use that verification across organizations where ID.me is integrated without verifying again.

How can integration partners get support?

Support is available by email ticket or chat, and the product does not offer phone support. Developer documentation directs partners to their solution consultant or [email protected] for sandbox access and launch help.

Facts from ID.me Identity Verification's own pages

Assurance standards
ID.me says its service aligns with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards. · id.me, 9 Oct 2026
Biometric matching
ID.me uses liveness detection and machine learning to compare an applicant’s selfie with the image on their government ID. · id.me, 9 Oct 2026
Customer support
The developer documentation directs integration partners to contact their solution consultant or [email protected] for help with sandbox access and launch. · docs.id.me, 9 Oct 2026
Data protection
ID.me says personally identifiable information is encrypted with AES-256 and that user consent is required before data is released to a relying party. · id.me, 9 Oct 2026
Document checks
ID.me uses machine vision, AI, and a proprietary rules database to scan, parse, and verify document images. · id.me, 9 Oct 2026
Founded
2010 · id.me, 28 Sept 2026
Headquarters
McLean, Virginia, United States · id.me, 28 Sept 2026
In-person service
In-person verification is offered through a partnership with Sterling at retail locations using kiosks and government documents. · id.me, 9 Oct 2026
Integrations
ID.me supports OIDC, SAML 2.0, and OAuth 2.0 integrations, with guides for AWS Cognito, Keycloak, Microsoft Entra External ID, Okta, and Ping Identity. · docs.id.me, 9 Oct 2026
Mobile and API options
ID.me documents native iOS and Android SDKs, an Applications API, and a Document Passback API. · docs.id.me, 9 Oct 2026
Mobile network checks
SIM verification checks whether the device’s SIM is associated with the claimed identity and considers account tenure, device location, and fraud history. · id.me, 9 Oct 2026
Online verification
Online identity proofing uses remote verification of physical IDs, mobile network operator data, and fraud and compliance checks. · id.me, 9 Oct 2026
Purpose
ID.me lets organizations verify people’s identities to provide access to government and commercial benefits and services. · id.me, 9 Oct 2026
Reusable login
After verifying with ID.me, a user can use that verification across organizations where ID.me is integrated without re-verifying. · id.me, 9 Oct 2026
Reusable verification
After a person verifies with ID.me, the person can use that verification across organizations where ID.me is integrated without verifying again. · id.me, 9 Oct 2026
Security controls
ID.me says personally identifiable information is encrypted with AES-256 and that its Identity Gateway has SOC 2 Type 1 certification. · id.me, 9 Oct 2026
Security frameworks
ID.me says its information security program is designed to comply with AICPA SOC 2, ISO 27001, FedRAMP, and multiple NIST 800 guidelines. · id.me, 9 Oct 2026
Standards
The product page says ID.me is aligned with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards. · id.me, 9 Oct 2026
Support
ID.me offers support by email ticket or chat and says it does not offer phone support. · help.id.me, 9 Oct 2026
Target organizations
ID.me describes its identity verification services for government, healthcare, financial services, and other organizations handling high-risk transactions. · id.me, 9 Oct 2026
Verification methods
ID.me offers online, virtual in-person, and in-person identity proofing. · id.me, 9 Oct 2026
Who it serves
ID.me describes serving government, healthcare, financial services, and consumer brands with identity verification and related services. · id.me, 9 Oct 2026

Where ID.me Identity Verification stands on Freedom251

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