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Hotline LMS

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What Hotline LMS is

Hotline LMS brings training management and online learning into one system, linking bookings, trainers, courses, exams and certificate renewals to each delegate record. Provider plans are designed for training providers, while self-serve plans support employers training staff, partners or customers. Provider tools include scheduling across venues, rooms and trainers, booking management, waitlists, trainer registers and clash warnings. The LMS handles SCORM 1.2 on Starter and SCORM 2004 from Professional, plus video, HTML, a course builder and assessments. Certificates may include public verification links, with expiry reminders at 90, 60, 30 and 0 days and rebooking links. Integrations named include Claude, ChatGPT, Microsoft Copilot, Entra ID, Okta and Google Workspace, with REST API, webhooks, SAML SSO and SCIM support. Learner apps are included on provider plans for iOS and Android. Plans range from €37 a month for Starter to £2,000 a month for Group.

Who it suits

Training providers can use scheduling, bookings, certificates and learner apps. Employers can use self-serve plans to train staff, partners or customers.

What it does well

  • Combines training management and LMS functions
  • Supports SCORM, video, HTML and assessments
  • Certificate reminders include rebooking links
  • iOS and Android learner apps on provider plans
  • CSV export available after cancellation

What to know first

  • No free plan
  • Starter limits users to 50
  • API and webhooks limited to higher provider plans
  • Some plans bill annually

Plans

PlanBilled and limitsPrice
Provider PlusBilled annually · Up to 10,000 delegates a year · REST API and webhooks · SSO (SAML) and SCIM provisioning · priority support£1,000 a month
ProfessionalBilled monthly · Up to 500 users · 50 GB storage · custom domain and white-label branding · API access · learning paths · priority email support€139 a month
GroupBilled annually · From · 10,000+ delegates a year or several brands · custom integrations quoted · dedicated account manager£2,000 a month
StarterBilled monthly · Up to 50 users · 5 GB storage · SCORM 1.2 · built-in course and quiz builders · email support€37 a month
EnterpriseBilled monthly · Up to 2,000 users · 200 GB storage · 5% fee on course sales by card · SSO/SAML · training management add-on · dedicated account manager€379 a month
ProviderBilled annually · Up to 3,000 delegates a year · training management, e-learning and exams, certificates and renewals · no per-booking fees · 0% on course sales£500 a month
EliteBilled monthly · Up to 10,000 users · 1 TB storage · 0% fee on course sales by card · multi-tenant sub-accounts · training management included · phone support€949 a month

As hotlinelms.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Verdict

Hotline LMS suits organisations that need course operations and online learning together. Its plan structure and user limits should be checked against delegate volume and required integrations.

Facts from Hotline LMS's own pages

API limits
For provider plans, REST API and webhooks are included on Provider Plus and Group; CSV imports are included on every provider plan. · hotlinelms.com, 8 Oct 2026
Audience
Provider plans are aimed at training providers, while self-serve plans are for employers training their own staff, partners or customers. · hotlinelms.com, 8 Oct 2026
Branding
Professional and higher include a custom domain and white-label branding so learners can use the organisation’s brand. · hotlinelms.com, 8 Oct 2026
Certificates
Certificates can include public verification links, and the platform supports expiry reminders at 90, 60, 30 and 0 days with rebooking links. · hotlinelms.com, 8 Oct 2026
Company
Hotline is built by Hotline Labs Ltd, registered in England and Wales, with a registered office in Tonypandy, South Wales. · hotlinelms.com, 8 Oct 2026
Courses
The LMS supports SCORM 1.2 on Starter and SCORM 2004 from Professional, along with video, HTML, a built-in course builder and assessments. · hotlinelms.com, 8 Oct 2026
Data control
The maker says customers can export users, courses, enrolments and progress as CSV, with 90 days to export after cancellation before deletion. · hotlinelms.com, 8 Oct 2026
Integrations
The integrations page names Claude, ChatGPT, Microsoft Copilot, Entra ID, Okta and Google Workspace, and describes REST API, webhooks, SAML SSO and SCIM support. · hotlinelms.com, 8 Oct 2026
Migration
Standard migration is included on provider plans and can cover customers, contacts, courses, historic certificates, SCORM courses and live website dates. · hotlinelms.com, 8 Oct 2026
Mobile
The provider plan comparison lists a learner app for iOS and Android as included on all three provider plans. · hotlinelms.com, 8 Oct 2026
Product
Hotline combines training management and an LMS, keeping bookings, trainers, e-learning, exams and certificate renewals on one delegate record. · hotlinelms.com, 8 Oct 2026
Security
The security page says tenant data is isolated at database level, connections use TLS, access is role-based, and significant actions are logged. · hotlinelms.com, 8 Oct 2026
Support
All listed plans include email support; Provider Plus and Group include priority support, and Elite includes phone support. · hotlinelms.com, 8 Oct 2026
Training operations
Provider plans include course scheduling across venues, rooms and trainers, booking management, waitlists, trainer registers and clash warnings. · hotlinelms.com, 8 Oct 2026

Where Hotline LMS stands on Freedom251

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