Pricing
Help Scout pricing
As helpscout.com lists them, read 28 Sept 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 5 users · 1 Inbox · 1 Docs site · 100 contacts per month · 10 saved replies · 10 tags | Free |
| Standard | $25 per user/mo · Up to 25 users · 2 Inboxes · 2 Docs sites · 1 basic SLA policy · 150 basic workflows · 30-day report history | $25 a month |
| Plus | $45 per user/mo · Up to 50 users · 5 Inboxes · 3 Docs sites · 2 advanced SLA policies · 500 advanced workflows · 2-year report history | $45 a month |
| Pro | $75 per user/mo; minimum 10 users · Unlimited users · Minimum 10 users · 10 Inboxes · 5 Docs sites · Unlimited SLA policies · All-time report history | $75 a month |
| AI Answers Add-on | $0.75 per resolution | $0.75, paid once |
From helpscout.com.