Hapi Data Lakehouse

Paid API

What Hapi Data Lakehouse is

Hapi Data Lakehouse is a managed data platform for hotel brands and hospitality technology providers. It brings reservation, guest, stay, and folio information into a shared hospitality data model for reporting, business intelligence, customer data platforms, AI, automations, and partner services. Data can be queried through federated SQL, read through near real-time APIs, or delivered as scheduled Parquet exports by SFTP or to a customer’s object storage. It uses Apache Iceberg and Parquet, and hotel brands can request a full copy of their first-party data for their own cloud storage. Live supply refreshes in 15-minute micro-batches; APIs provide faster access. Hapi says 27+ property management platforms and 100+ systems are connected and in production. Customers control which systems can access and activate data. The product page states PCI and SOC 2, and describes row validation and quarantine for records that fail critical rules. Customer records are segmented, and Hapi says profiles and learnings are not shared across customers. Pricing is tailored to a technology provider’s commercial model and is available on request.

Who it suits

It is presented for hotel brands and technology providers building reporting, BI, CDP, AI, automation, or partner services on hospitality data. It may suit teams that need API, SQL, or scheduled file access and control over data access.

What it does well

Combines reservation, guest, stay, and folio data.
Offers near real-time APIs and federated SQL.
Uses Apache Iceberg and Parquet open formats.
Customers can request a full data export.
Supports customer-level data segmentation and access controls.

What to know first

Pricing is available only on request.
Not designed for sensitive data such as passwords or health data.
No guest messaging, loyalty, or marketing automation features are listed.
No mobile app is listed.

Limits

Pricing is tailored to the technology provider’s commercial model. Hapi’s hotel terms say the service is not designed for normal transmission of health data, government identification numbers, passwords, or access credentials.

Getting started

Visit https://www.stayhapi.com/product/hapi-data-lakehouse.
Contact Hapi to discuss the product and your commercial model.
Choose an available data access route: API, federated SQL, or scheduled Parquet export.
Set which systems may access and activate the data.

Verdict

Hapi Data Lakehouse brings several hotel data types together and offers multiple access and export options. Prospective customers should confirm commercial terms and whether its stated sensitive-data limits fit their use case.

Questions

What does Hapi Data Lakehouse cost?

The product page does not show a price; it says pricing is tailored to the technology provider’s commercial model.

How can customers access the data?

Options include near real-time APIs, federated SQL, and scheduled Parquet exports through SFTP or the customer’s object storage.

Can a hotel brand export its data?

Yes. Hapi says the hotel brand owns its first-party data and can request a full copy for its own cloud storage.

Which data formats does the lakehouse use?

It uses Apache Iceberg and Parquet, and supports full export to customer cloud storage.

Who is the product for?

Hapi presents it for hotel brands and hotel technology providers building reporting, BI, CDPs, AI, automations, or partner services.

What data should not normally be sent?

Hapi’s hotel terms say the service is not designed for normal transmission of sensitive data such as health data, government identification numbers, passwords, or access credentials.

Facts from Hapi Data Lakehouse's own pages

Audience: The product is presented for hotel brands and hotel technology providers building on hospitality data for reporting, BI, CDPs, and AI. · stayhapi.com, 7 Oct 2026
Company founding: Hapi's company story says Luis Segredo and Nikolai Balba saw the opportunity behind Hapi in 2017. · stayhapi.com, 7 Oct 2026
Customer isolation: Hapi says customer profiles and learnings are never merged or shared across customers, and records are built only from each customer’s data. · stayhapi.com, 7 Oct 2026
Customer separation: The managed multi-tenant lakehouse is partitioned and segmented by customer; Hapi says customer profiles and learnings are not merged or shared. · stayhapi.com, 7 Oct 2026
Data access: Customers can access data through near real-time APIs, federated SQL, or scheduled Parquet exports via SFTP or their own object storage. · stayhapi.com, 7 Oct 2026
Data delivery: Data is available through near real-time APIs, federated SQL, or scheduled Parquet exports by SFTP or to the customer’s object storage. · stayhapi.com, 7 Oct 2026
Data freshness: Live supply refreshes in 15-minute micro-batches, with near real-time APIs available for faster access. · stayhapi.com, 7 Oct 2026
Data governance: Customers govern which systems can access data and activate against it. · stayhapi.com, 7 Oct 2026
Data model: It combines reservation, guest, stay, and folio data in one hospitality data model. · stayhapi.com, 7 Oct 2026
Data ownership: Hapi says the hotel brand owns its first-party data and can request a full copy export to its own cloud storage. · stayhapi.com, 7 Oct 2026
Founded: 2017 · stayhapi.com, 28 Sept 2026
Governance: Customers control who can access data and activate against it, and records are segmented by customer. · stayhapi.com, 7 Oct 2026
Headquarters: Miami, Florida, United States · stayhapi.com, 28 Sept 2026
Integrations: Hapi says it has 27+ property management platforms and 100+ systems connected and in production. · stayhapi.com, 7 Oct 2026
Notable limit: Hapi’s hotel terms say the services are not designed for normal transmission of sensitive data such as health data, government identification numbers, or passwords and access credentials. · stayhapi.com, 7 Oct 2026
Open formats: The lakehouse uses Apache Iceberg and Parquet formats, and a full export can be taken to the customer's own cloud storage. · stayhapi.com, 7 Oct 2026
Pricing: The product page says pricing is tailored to the technology provider's commercial model; it does not show a price. · stayhapi.com, 7 Oct 2026
Product: Hapi Data Lakehouse is a managed hospitality lakehouse that consolidates guest and operational data into a normalized, AI-ready source. · stayhapi.com, 7 Oct 2026
Security: The product page states PCI and SOC 2, and says each data row is validated before loading, with records failing critical rules quarantined. · stayhapi.com, 7 Oct 2026
Support and contact: The product page directs interested customers to contact Hapi to discuss the product. · stayhapi.com, 7 Oct 2026
Support and sales: The product page invites prospective customers to contact Hapi to connect about the product. · stayhapi.com, 7 Oct 2026
Use cases: The product is presented for hotel brands and technology providers using hotel data for reporting, CDP, BI, AI, automations, and partner services. · stayhapi.com, 7 Oct 2026

Where Hapi Data Lakehouse stands on Freedom251

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