GhostPractice

What GhostPractice is

GhostPractice is legal practice management software for law firms managing clients, cases, trust accounting, billing, and related work. Its features include time and fee capture, case and document management, document assembly, contacts, tasks, and milestones. Legal trust accounting and financial reporting are included; the maker says these can eliminate the need for a separate accounting system. The platform integrates with Microsoft Office 365 and ACL5 document automation software. Its Windows requirements specify integration with Microsoft Excel, Word, and Outlook. The maker says the product was developed for firms ranging from 5 to 300 people. Remote access is available through a web browser and mobile app, as well as VPN, remote desktop, remote application, or virtual workstation access. GhostPractice says it does not currently host customer data: firms can choose cloud, on-premises, or third-party IT hosting and retain ownership and control. Firms are responsible for maintaining an adequate backup solution. Implementation assistance can include a dedicated project manager and help with migration, training, and go-live. Support is available by phone and email, and the Learning Hub offers tutorials, training documents, feature walkthroughs, and one-on-one sessions. Pricing varies by service requirements and firm size; exact pricing is available by contacting GhostPractice.

Who it suits

It suits law firms seeking case, billing, document, and trust-accounting management, including firms with 5 to 300 people. It is also for firms prepared to choose and maintain their own data hosting and backup arrangements.

Limits

Pricing varies by service requirements and firm size, and exact pricing requires contacting GhostPractice. Firms are responsible for maintaining an adequate backup solution for their data.

Getting started

1. Visit ghostpractice.ca.
2. Contact GhostPractice for pricing based on service requirements and firm size.
3. Choose a data-hosting arrangement: cloud, on premises, or a third-party IT company.
4. Arrange implementation assistance for migration, training, and go-live.
5. Access the system through a web browser, mobile app, or the remote access method your firm uses.

Verdict

GhostPractice combines practice management with trust accounting and offers several remote access methods. Firms should factor in the need to arrange hosting and backups, and request pricing directly.