GenetiQ

What GenetiQ is

GenetiQ is ERP software for wholesale, merchant and retail businesses, with products for managing purchasing, warehouses, deliveries and batch traceability. Its inventory tools provide real-time visibility and control across locations and product levels, while configuration options let businesses adapt workflows and processes. The product family comprises GenetiQ Cloud, GenetiQ On-Premise and GenetiQ Xline. Cloud includes business metrics, no-code custom metrics, personalised dashboards, smart alerts and automated actions. Cloud and On-Premise support REST APIs; Xline supports SOAP APIs. Cloud also connects with named services including Toolbank, Luckins, Syncfinity and Credit Safe, while Cliqx synchronises online orders, stock, customer accounts, pricing and product details in real time. GenetiQ Cloud is browser-based and requires no local installation. It uses two-factor authentication and includes built-in disaster recovery. GenetiQ Xline is described as GDPR- and WEEE-compliant and includes a data breach register. The company offers helpdesk tickets, dedicated support hubs, documentation, training videos, webinars, release notes and telephone support. Plans are billed per user per month, from £60/user/mo, and implementation and training charges apply on the listed business-size plans.

Who it suits

GenetiQ suits wholesalers, merchants and retailers that need inventory, purchasing, warehouse or delivery management across one or more locations. Its editions and customisation options can serve businesses from smaller teams to complex multi-location operations.

Limits

There is no free plan. Business-size plans are billed per user per month and list separate implementation and training charges, from £7,000–£10,000 for Smaller businesses to £140,000–£200,000+ for Enterprise.

Getting started

1. Visit the GenetiQ website.
2. Choose between GenetiQ Cloud, GenetiQ On-Premise and GenetiQ Xline.
3. Select a business-size plan or a Cloud option such as Elevate, Flex or Design.
4. Plan implementation and training for the selected business-size plan.
5. Use the available support hubs, documentation, training videos or telephone support.

Verdict

Choose GenetiQ if your wholesale, merchant or retail operation needs configurable ERP with inventory control across locations. Its Cloud edition adds browser access and business intelligence tools. Look elsewhere if you need a free plan or want to avoid implementation and training charges on the listed business-size plans.