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fulfillmenttools
What fulfillmenttools is
fulfillmenttools is an order management platform for coordinating inventory, orders and fulfillment across retail networks. Its Global Inventory Hub brings stock, availability and reservations together across stores, warehouses, suppliers and partners. Availability and Promising assesses inventory and capacity constraints to support feasible delivery commitments, while Advanced Order Routing selects a fulfillment path using inventory, capacity, delivery targets and operational limits. The platform also offers an AI Sidekick, an Order Routing Agent and an Order Monitoring Agent. Documented APIs connect it with ERP, WMS, commerce platforms, POS systems, carriers and other tools; external AI agents can connect through its MCP-based onX protocol. Backoffice is web-based, Operations is available on web and Android, Inventory on Android, and Returns on Android and iOS. Pricing is on request, and documentation describes a 30-day trial with access to all platform functions. The company says the platform is EU-hosted, GDPR-compliant and ISO/IEC 27001-certified, and lists 24/7 enterprise support and 99.99% uptime and availability.
Who it suits
It is presented for enterprise and midmarket retailers coordinating fulfillment across complex networks, including B2C and B2B operations. Its 30-day trial may suit teams assessing the platform before requesting pricing.
What it does well
- Unifies inventory across stores, warehouses and partners
- Routing considers capacity and delivery targets
- Apps cover web, Android and iOS
- 30-day trial includes platform functions
What to know first
- Pricing is available on request
- No free plan
- TypeScript SDK does not yet cover all API features
Limits
There is no free plan. The 30-day trial is described as providing access to all platform functions and features; the open-source TypeScript SDK does not yet cover all API features.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| fulfillmenttools platform | Enterprise platform · contact for a demo | On request |
As fulfillmenttools.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the fulfillmenttools website.
- Contact the company for a demo and pricing.
- Use the 30-day trial described in the documentation to access platform functions.
- Choose the relevant access route: web Backoffice, web or Android Operations, Android Inventory, or Android and iOS Returns.
- Review the API specifications and integrations documentation if connecting other tools.
Verdict
fulfillmenttools brings inventory visibility, order routing and fulfillment workflows into one platform, with tools for both internal operations and external AI connections. Pricing requires a request, and the TypeScript SDK does not yet cover every API feature.
Questions
How much does fulfillmenttools cost?
Pricing is on request. The platform plan is described as an enterprise platform, with contact for a demo.
Is there a free plan or trial?
There is no free plan. Documentation describes a 30-day trial with access to all platform functions and features.
Which platforms are supported?
The Backoffice is web-based. Operations is available on web and Android, Inventory on Android, and Returns on Android and iOS.
What integrations and APIs does it offer?
It connects with ERP, WMS, commerce platforms, POS systems, carriers and other tools through documented APIs. It provides REST and GraphQL APIs, plus an open-source TypeScript SDK that does not yet cover every API feature.
Does it support external AI agents?
Yes. External AI agents can connect through onX, an open MCP-based protocol for agent-to-OMS communication.
What security and support does the company describe?
The company says the platform is EU-hosted, GDPR-compliant and ISO/IEC 27001-certified. It lists 24/7 enterprise support and 99.99% uptime and availability.
Facts from fulfillmenttools's own pages
- AI features
- The platform offers an AI Sidekick, an Order Routing Agent and an Order Monitoring Agent. · fulfillmenttools.com, 30 Sept 2026
- API and SDK
- The platform provides REST and GraphQL APIs, and its open-source TypeScript SDK is available on GitHub and npm; the SDK does not yet cover all API features. · docs.fulfillmenttools.com, 30 Sept 2026
- Architecture
- The company describes its architecture as API-first and MACH-certified. · fulfillmenttools.com, 30 Sept 2026
- Audience
- The company says it serves global brands and presents solutions for enterprise and midmarket businesses across retail sectors. · fulfillmenttools.com, 30 Sept 2026
- Availability
- The about page lists 99,99% uptime and availability. · fulfillmenttools.com, 30 Sept 2026
- Cloud infrastructure
- fulfillmenttools says it runs on Google Cloud infrastructure. · fulfillmenttools.com, 30 Sept 2026
- Company origin
- The company says it began as a high-tech spin-off from REWE digital and was officially founded in 2020. · fulfillmenttools.com, 30 Sept 2026
- Delivery promises
- Availability and Promising evaluates inventory and capacity constraints to support feasible delivery promises. · fulfillmenttools.com, 30 Sept 2026
- External AI access
- External AI agents can connect through onX, an open MCP-based protocol for agent-to-OMS communication. · fulfillmenttools.com, 30 Sept 2026
- Founded
- 2020 · fulfillmenttools.com, 28 Sept 2026
- Headquarters
- The company identifies its central office as being in Cologne, Germany. · fulfillmenttools.com, 30 Sept 2026
- Integration access
- The developer links include API status, API specifications, integrations documentation, and a TypeScript SDK. · fulfillmenttools.com, 30 Sept 2026
- Integrations
- The platform says it connects to ERP, WMS, commerce platforms, POS systems, AI agents, carriers and other tools through documented APIs. · fulfillmenttools.com, 30 Sept 2026
- Inventory
- Global Inventory Hub unifies stock, availability, and reservations across stores, warehouses, suppliers, and partners. · fulfillmenttools.com, 30 Sept 2026
- Order routing
- Advanced Order Routing evaluates inventory, capacity, delivery targets, and operational constraints to select a fulfillment path for each order. · fulfillmenttools.com, 30 Sept 2026
- Product
- fulfillmenttools describes its product as an Agentic Order Management System built for enterprises. · fulfillmenttools.com, 30 Sept 2026
- Purpose
- The platform connects fulfillment operations with AI-driven decision-making for internal and external agents. · fulfillmenttools.com, 30 Sept 2026
- Security
- The homepage displays ISO and GDPR badges and links to a security center. · fulfillmenttools.com, 30 Sept 2026
- Security and compliance
- The company says its information security management system is ISO/IEC 27001-certified and that the platform is EU-hosted and GDPR-compliant. · fulfillmenttools.com, 30 Sept 2026
- Support
- The about page states that fulfillmenttools offers 24/7 enterprise support. · fulfillmenttools.com, 30 Sept 2026
- Support and availability
- The company lists 24/7 enterprise support and 99.99% uptime and availability among its company figures. · fulfillmenttools.com, 30 Sept 2026
- Supported apps
- The Backoffice is web-based; the Operations App is available on web and Android; the Inventory App is available on Android; and the Returns App is available on Android and iOS. · docs.fulfillmenttools.com, 30 Sept 2026
- Trial
- The documentation describes a 30-day trial with access to all platform functions and features. · docs.fulfillmenttools.com, 30 Sept 2026
- What it does
- fulfillmenttools is an Agentic Order Management System that connects inventory, orders and fulfillment operations across a network. · fulfillmenttools.com, 30 Sept 2026
Where fulfillmenttools stands on Freedom251
- Quick Commerce Software#2 of 27
- Order Fulfillment Software#8 of 36