FrontRunner

FrontRunner is an integrated business system for funeral homes and funeral directors. It suits operators who want management tools and family-facing services in one web-based product. Its funeral-specific breadth is compelling, but custom pricing makes a direct cost comparison difficult.

Overview

FrontRunner combines its Pulse Business System with funeral home websites and online services such as obituary pages and online arrangements. The company says FrontRunner Professional is now part of Tribute Technology, with its website, software, and support continuing under that organization. FrontRunner says it has helped funeral directors for over 20 years and was founded by a licensed funeral director.

Key features

Management and connected records

Pulse brings reporting, accounting, online memorials, and business documents together. The management software supports multiple locations, reports, forms, invoices, and contracts. Centralized data is distributed to integrated components, which is intended to reduce duplicate entry and errors. That is a useful fit for homes seeking a shared operational system, particularly across locations; buyers who need a focused tool for just one administrative task may find its broader scope unnecessary.

QuickBooks integration gives the product a named accounting connection. FrontRunner also says its funeral management software integrates with PlotBox cemetery management software, making that pairing relevant to businesses handling both funeral home and cemetery operations. The company describes Tribute Technology’s backing as providing enhanced security, but does not name a certification on the product page.

Websites and family-facing services

FrontRunner offers funeral home websites designed to inform families, generate online leads, and provide built-in revenue generators. Obituary pages and online arrangements extend the system beyond internal administration. This combination may suit funeral homes that want their public-facing website and operational software in one product family; it is less compelling for buyers seeking only a website or only case-management capabilities.

Pricing

FrontRunner is paid software with custom pricing. The FrontRunner Professional products plan has no published price, so funeral homes need to contact the company to discuss cost. There are no published plan tiers, seat allowances, or usage caps to compare. Product inquiries can be directed to 1-844-200-6020; existing customers retain their support under Tribute Technology.

Platforms

FrontRunner is web-based. That suits funeral homes seeking browser access, but it is not presented as an Android or iOS app.

Who it's for

FrontRunner is aimed at funeral homes and funeral directors, especially those looking to combine multi-location management, business documents, accounting connections, memorials, online arrangements, and a funeral-specific website. Businesses that want a clear published price before making contact, or that need a mobile app, should compare other options.

Pros and cons

• Connected funeral-home operations: Pulse combines reporting, accounting, documents, and memorials, while centralized data is intended to reduce duplicate entry and errors.
• Useful across locations and service types: Multi-location support and PlotBox integration address needs beyond a single funeral home site.
• Family-facing tools included: Websites, obituary pages, and online arrangements support both information and online lead generation.
• Pricing requires a conversation: Custom pricing and the absence of published tiers make budgeting and direct comparison harder.
• Web platform only: The platform is web-based, which may not suit buyers looking specifically for a dedicated mobile app.

Alternatives

Passare is another paid funeral-home option, with Android, iOS, and web platforms; its subscription fees are based on prior case volume and carry an annual term. Consider it if mobile apps or a case-volume-based subscription are priorities.

PlotBox is a paid option for iOS and web. Its Essential plan covers records, deeds, and plot management, an EverAfter public genealogy portal, contracts, booking schedules, mapping, and memorials, with CRM and documents available as bolt-ons. It is the more directly relevant choice for a cemetery-focused operation that needs plot management.

FuneralHQ is another paid, web-based alternative.

Gather is another paid, web-based alternative.

Afterword is a paid web option with no free plan. Its Online Planner is $179 a month and Essential Case Management is $79 a month, both billed monthly and based on 200 cases/year. Consider it when published monthly prices tied to that case volume are preferable.

Funeral Manager is a paid web alternative offering pay-as-you-go core modules for care of the deceased and arrangements, as well as a separate care-of-the-deceased module for digital mortuary records and care tracking. It may suit buyers seeking those specific modules.

Memcare is another paid, web-based alternative.

For a broader comparison, browse Funeral Home Software.

Verdict

FrontRunner is a strong fit for funeral homes that want management software, funeral-specific websites, and family-facing services connected in one web-based system. Its centralized data, multi-location support, and PlotBox integration give it a clear operational case, particularly for businesses spanning funeral and cemetery work. Look elsewhere if a published price or mobile app is essential; custom pricing leaves cost uncertain until you contact the company.