FOLOS

What FOLOS is

FOLOS provides restaurants with branded online ordering for pickup, local delivery, and catering through the restaurant’s own website. The ordering pages can carry the restaurant’s logo, colors, and domain, and FOLOS says restaurants own their customer data. Restaurants can configure pickup windows, curbside notifications, delivery zones and fees, order minimums, scheduled orders, and catering menus. The service can connect to listed POS systems, including Shift4 Dine/SkyTab, NCR Aloha, PAR Brink, Oracle MICROS Simphony, Clover, and Square for Restaurants; availability depends on configuration and permissions. FOLOS can also operate without a POS, printing orders for staff to manage. Payment processor paths include EVO Payments, Heartland, Datacap, Authorize.net, First Data, NETePay, Shift4 Payments, TSYS, and Worldpay. Hardware options include Epson Smart Printers, Star Micronics, kitchen display systems, and tablet routing. FOLOS is available on Android, iOS, and web. Its custom flat-fee plan requires a quote based on locations, menu complexity, POS integration, delivery setup, and custom development; payment processing is separate. FOLOS says most restaurants go live within a few business days, though complex integrations or custom branding can take longer. Support is offered by phone and support form, with typical replies within one business day.

Who it suits

FOLOS suits independent restaurants, multi-location groups, chains, franchises, and restaurant technology resellers that want branded online ordering. It is relevant to operators managing pickup, local delivery, or catering, including those that do not use a POS.

Limits

The custom flat-fee plan requires a quote, and payment processing is charged separately. The service has an initial 24-month term, then renews automatically for one-year periods unless either party gives at least 30 days’ written notice.

Getting started

1. Visit the FOLOS website.
2. Contact FOLOS for a custom quote based on locations, menu complexity, integrations, delivery setup, and development needs.
3. Choose a configuration for pickup, delivery, catering, and any POS or payment processor paths.
4. Arrange branding and hardware or order routing as needed.
5. Allow a few business days for setup; complex POS integrations or custom branding may take longer.

Verdict

Restaurants seeking a branded ordering service for pickup, delivery, and catering may find FOLOS a fit, especially if they need configurable ordering or POS-free operation. Look elsewhere if you need a listed price before requesting a quote or cannot accept the initial 24-month service term.