No. 49 of 65 ·Order Management Software

Fluent Order Management

Web · API

Freedom report

One barScore 4.9

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Fluent Order Management is ranked #49 of 65 in order management software on Freedom251. It runs on API, Web. There is no free plan.

Fluent Order Management plans and pricing

All plans

Fluent Light Not published 500k orders per year · 10 fulfillment nodes · 20k SKUs fluentcommerce.com · 4 Oct 2026

Fluent Enterprise Not published Price based on order volumes fluentcommerce.com · 4 Oct 2026

Compared on order management software

Free plan: No
Sales channels: Web, mobile, social, live shopping, conversational commerce, voice, B2B portals, marketplaces
Multi-warehouse support: Yes
Order routing: Yes
Pick-and-pack workflows: Yes
Shipment handoff: Yes
Returns workflows: Yes
Automation rules: Yes

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The record

Purpose: Fluent Order Management manages inventory availability, order orchestration, fulfillment, customer service, returns and post-purchase activity.
Inventory: The product provides real-time inventory availability and analytics across orders, fulfillment and customer service.
Fulfillment: Its store experience supports ship from store, click and collect, and kerbside pickup.
Orchestration: Order orchestration applies one set of rules across orders and channels, and delivery dates are calculated from what can be delivered.
Returns: Returns and exchanges can be handled in store, in transit or online.
Architecture: Fluent describes the product as an API-first, event-driven platform with configurable inventory data, sourcing logic, workflows and fulfillment decisions.
Integrations: Fluent Connect links the platform with external systems; documented integration options include REST and GraphQL APIs, webhooks, and connectors for Salesforce, commercetools, Adobe and SCIM.
Security: Fluent reports SOC 2 Type 2 and SOC 3 attestations, GDPR compliance, and completion of an EU NIS 2 assessment.
Data protection: The Trust Center states that customer data is encrypted in transit using TLS 1.2+ and at rest using AES-256 or higher, and that SSO is supported.
Hosting: The platform is hosted on AWS and Google Cloud, with data storage regions available to meet customer data residency requirements.
Availability: The Trust Center lists an uptime SLA of greater than 99.95%.
Audience: The product is presented for businesses managing complex commerce across brands, regions, channels and fulfillment models.
Company headquarters: Fluent Commerce lists Australia as its headquarters, at Level 5, 68 Harrington Street, The Rocks, NSW 2000.
Headquarters: The Rocks, New South Wales, Australia

Where it ranks on Freedom251

Best Order Management Software in 2026#49 of 65
Best Order Fulfillment Software in 2026#28 of 35

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Sources

fluentcommerce.com/order-management-system/· checked 4 Oct 2026
docs.fluentcommerce.com/essential-knowledge/api-integration-and· checked 4 Oct 2026
fluentcommerce.com/security-trust-center/· checked 4 Oct 2026
fluentcommerce.com/about/· checked 4 Oct 2026
fluentcommerce.com/pricing/· checked 4 Oct 2026