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Fenicio eCommerce
What Fenicio eCommerce is
Fenicio eCommerce is a hosted cloud platform for retailers and brands in Latin America. Its management panel combines catalog, sales, payments, logistics, promotions, and content for omnichannel operations. Stores can manage products with variants, prices, brands, and size guides, with no stated limits on products or categories; products can be entered in the panel or loaded through CSV or an ERP. Sales tools include advanced promotions, abandoned-cart notifications, assisted phone orders, and sales and customer reports. Delivery choices cover home time slots, branch pickup, external pickup points, and lockers, with order tracking. Fenicio lists more than 12 payment gateways and about 80 payment methods, including cards, cash networks, transfers, and digital wallets. It also states that more than 90 native integrations connect payment, logistics, ERP, and marketing services. Roles and permissions are granular, and two-factor authentication is supported. The company describes ISO/IEC 27001 certification for its information security management system and PCI standards for card payments. Support uses tickets and telephone help, with dedicated executive assistance for high-volume merchants with critical needs.
Who it suits
It suits Latin American retailers and brands seeking hosted omnichannel operations, broad payment and delivery choices, and catalog management without product or category limits.
What it does well
- No stated product or category limits
- Supports about 80 payment methods
- Offers more than 90 native integrations
- Includes abandoned-cart notifications
- Provides granular roles and two-factor authentication
What to know first
- Pricing is available only on request
- Platform uses a revenue-sharing business model
- Dedicated executive support targets high-volume merchants
Verdict
Fenicio brings core commerce functions into one hosted panel, with extensive payment, delivery, and integration options. Pricing on request and the revenue-sharing model should be clarified before adoption.
Facts from Fenicio eCommerce's own pages
- Abandoned cart recovery
- Yes · fenicio.io, 21 Sept 2026
- Access controls
- The management panel supports granular user roles and permissions and two-factor authentication. · fenicio.io, 12 Oct 2026
- Audience
- Fenicio describes its platform as serving retailers and brands in Latin America. · fenicio.io, 12 Oct 2026
- Business model
- Fenicio says it works on a revenue-sharing model in which its revenue grows when client sales grow. · fenicio.io, 12 Oct 2026
- Catalog
- Stores can manage products with variants and load them through the panel, CSV, or an ERP; the page states there are no product or category limits. · fenicio.io, 13 Oct 2026
- Catalog limits
- The platform supports product variants, prices, brands, and size guides, and states there are no limits on products or categories. · fenicio.io, 12 Oct 2026
- Company
- The site identifies Analoga S.A. as the copyright holder and lists Montevideo, Uruguay as the headquarters location. · fenicio.io, 12 Oct 2026
- Company history
- Fenicio’s company history says the Fenicio product emerged in 2014 and the company focused on that eCommerce product in 2017. · testing.fenicio.com.uy, 13 Oct 2026
- Headquarters
- The company lists its Uruguay headquarters at Pablo de María 1011, Montevideo. · fenicio.io, 13 Oct 2026
- Hosting model
- hosted · fenicio.io, 21 Sept 2026
- Infrastructure
- Fenicio says its stores run in the cloud using services including AWS, Akamai, and Cloudflare, with a SOC monitoring operations around the clock. · fenicio.io, 13 Oct 2026
- Integrations
- Fenicio lists more than 90 native integrations across payments, logistics, ERPs, and marketing, maintained by its team. · fenicio.io, 13 Oct 2026
- Onboarding
- The onboarding process includes guided setup, training, testing, and a grace period without a monthly fee after the first training session. · fenicio.io, 13 Oct 2026
- Payments
- The platform supports more than 12 payment gateways and about 80 payment methods, including cards, cash networks, transfers, and digital wallets. · fenicio.io, 13 Oct 2026
- Payment security
- The platform says card payments meet PCI industry standards. · fenicio.io, 13 Oct 2026
- Pricing model
- Fenicio says it works on a revenue-sharing model, but the page does not state a specific rate or price. · fenicio.io, 13 Oct 2026
- Product
- Fenicio is a cloud eCommerce platform for retailers and brands in Latin America. · fenicio.io, 13 Oct 2026
- Sales channels
- Stores can synchronize stock, prices, listings, and orders with Mercado Libre and connect catalogs to Instagram, Facebook, and Google Shopping. · fenicio.io, 13 Oct 2026
- Sales tools
- Features include advanced promotions, abandoned-cart notifications, assisted phone orders, and sales and customer reports. · fenicio.io, 12 Oct 2026
- Security
- Fenicio says its information security management system is certified to ISO/IEC 27001 by UNIT. · fenicio.io, 13 Oct 2026
- Shipping
- Shipping options include home delivery time slots, branch pickup, external pickup points, and lockers, with order tracking. · fenicio.io, 12 Oct 2026
- Support
- Support requests are handled through a ticket system with a telephone help desk, and the company offers proactive Customer Success. · fenicio.io, 13 Oct 2026
- Transaction fee
- platform · fenicio.io, 21 Sept 2026
- Unified management
- Its management panel brings together catalog, sales, payments, logistics, promotions, and content. · fenicio.io, 13 Oct 2026
Where Fenicio eCommerce stands on Freedom251
- Ecommerce platforms#196 of 280