eSentire MDR

What eSentire MDR is

eSentire MDR combines the Atlas platform with managed detection and response for organizations that need continuous security monitoring and incident support. Its SOC provides 24/7 coverage, while Atlas AI investigates and adds context to alerts to help analysts triage them. The Threat Response Unit hunts for threats across customer telemetry. The service includes incident response, containment, remediation, and unlimited incident handling. Atlas can investigate alerts from any source through a REST API, with custom integrations available for sources outside its standard menu. Endpoint detection and response works with customer-provided CrowdStrike, SentinelOne, Microsoft Defender for Endpoint, or Palo Alto technology. Enhanced includes 90-day log retention; Elite includes 365 days. Atlas Professional costs $17 a month, Enhanced $24 a month, and Elite $28 a month, with the listed per-user rates billed annually for 10–250 users. Launch & Optimization Services cost $2,500 a year and are required with each Atlas package. Packages cover 10–250 users; larger or unusual requirements go to sales.

Who it suits

It suits organizations seeking managed security operations and response, particularly teams without a SOC or enough headcount to build one. The listed packages cover organizations with 10 to 250 users.

Limits

Atlas Professional, Enhanced, and Elite are listed for 10–250 users; larger organizations or unusual requirements must contact sales. Enhanced retains logs for 90 days, while Elite retains them for 365 days. The required Launch & Optimization Services package costs $2,500 a year.

Getting started

1. Open the eSentire website
2. Choose Atlas Professional, Enhanced, or Elite
3. Select coverage for 10–250 users
4. Purchase the required Launch & Optimization Services package
5. Connect alert sources through the REST API or custom integrations
6. Provide supported endpoint technology if using EDR
7. Use the shared Office 365 inbox for suspicious-email reports

Verdict

eSentire MDR combines round-the-clock security coverage with human response, alert investigation, threat hunting, and incident handling. Buyers should account for the required annual Launch & Optimization Services charge and the package limit of 250 users.