Freedom251 › Knowledge base software
Echo Knowledge Base
What Echo Knowledge Base is
Echo Knowledge Base is a WordPress plugin for creating and organizing documentation, FAQs, quizzes, and articles. A search bar helps readers find content, while categories and subcategories can extend to five levels. The plugin includes 26 pre-made designs and a visual editor for colors, labels, fonts, and styles. Optional AI tools provide chat and search, and content analysis can offer tag and readability insights; enabling AI Chatbot and AI Search requires an OpenAI API key. Built-in analytics track article views, ratings, and search behavior, including searches with no results. An Access Manager add-on restricts articles and categories through WordPress accounts, roles, and groups. Compatibility includes Elementor, Beaver Builder, Divi, Visual Composer, WPML, and Polylang. The plugin supports 12 translated languages, right-to-left styling, and basic WCAG accessibility. The maker is based in British Columbia, Canada, and describes the product as helping organizations reduce support tickets with documentation. It runs on the web; WordPress.com use requires a Business plan supporting third-party plugins.
Who it suits
Echo Knowledge Base suits businesses and organizations publishing structured WordPress documentation, FAQs, or quizzes. It also fits teams needing analytics, restricted content, multilingual presentation, or optional AI search and chat.
What it does well
- Organizes content across five category levels
- Includes 26 designs and visual customization
- Analytics include searches with no results
- Access Manager supports role-based restrictions
- Compatible with major WordPress builders
What to know first
- AI Chatbot and Search require an OpenAI API key
- WordPress.com requires a Business plan
- Basic WCAG accessibility is specified
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Knowledge Base | Free plugin · unlimited websites · unlimited articles | Free |
| Access Control | $170 / first year; $102 renewal · 1 website · Professional features · Access Manager · KB Groups · Custom Roles | $170 a year |
| Basic Add-ons | $46 / first year; $28 renewal · 1 website · AI Chat · AI Search · AI Content Analysis · Elegant Layouts · Link Editor · Widgets · Ratings & Feedback | $46 a year |
| Professional | $89 / first year; $53 renewal or lifetime · 1 website · Basic Add-ons features · Unlimited Knowledge Bases · Advanced Search | $89 a year |
As echoknowledgebase.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Echo Knowledge Base combines WordPress documentation tools with search, analytics, customization, and optional access control. Its AI features require separate API setup, and WordPress.com users need the Business plan for third-party plugins.
Facts from Echo Knowledge Base's own pages
- AI features
- Optional AI features include chat and search, and AI content analysis can provide tag and readability insights. · wordpress.org, 12 Oct 2026
- AI setup
- The maker’s WordPress.org listing says an OpenAI API key is needed to enable AI Chatbot and AI Search. · wordpress.org, 12 Oct 2026
- Analytics
- Built-in analytics track article views, ratings, and search behavior, including searches that return no results. · echoknowledgebase.com, 12 Oct 2026
- Publishing audience
- both · echoknowledgebase.com, 20 Sept 2026
- Content analytics
- Yes · echoknowledgebase.com, 20 Sept 2026
- Free plan
- Yes · echoknowledgebase.com, 20 Sept 2026
- Headquarters
- British Columbia, Canada · echoknowledgebase.com, 28 Sept 2026
- Integrations
- The plugin lists compatibility with Elementor, Beaver Builder, Divi, Visual Composer, WPML, and Polylang. · echoknowledgebase.com, 12 Oct 2026
- Intended users
- The maker describes the product as helping businesses and organizations reduce support tickets with documentation. · echoknowledgebase.com, 12 Oct 2026
- Languages and accessibility
- The plugin supports 12 translated languages, right-to-left styling, and basic WCAG accessibility, according to its features page. · echoknowledgebase.com, 12 Oct 2026
- Layouts
- It offers 26 pre-made designs and a visual editor for customizing colors, labels, fonts, and styles. · echoknowledgebase.com, 12 Oct 2026
- License limits
- The maker says licenses are annual unless lifetime, and include use on a live site plus staging or development sites. · echoknowledgebase.com, 12 Oct 2026
- Private documentation
- The Access Manager add-on restricts article and category access using WordPress user accounts, roles, and groups. · echoknowledgebase.com, 12 Oct 2026
- Product
- Echo Knowledge Base is a WordPress plugin for creating and organizing documentation, FAQs, quizzes, and articles. · wordpress.org, 12 Oct 2026
- Refunds
- Purchases are covered by a 30-day money-back guarantee. · echoknowledgebase.com, 12 Oct 2026
- Search and hierarchy
- The plugin provides a fast search bar and supports up to five levels of categories and subcategories. · echoknowledgebase.com, 12 Oct 2026
- Support
- The maker says support is available seven days a week and aims to respond within a day. · echoknowledgebase.com, 12 Oct 2026
- WordPress.com requirement
- The plugin can be used on WordPress.com only with a Business plan that supports third-party plugins. · echoknowledgebase.com, 12 Oct 2026
Where Echo Knowledge Base stands on Freedom251
- Knowledge base software#61 of 138