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DOTS Phone Exchange

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What DOTS Phone Exchange is

DOTS Phone Exchange provides phone-number data for business compliance efforts, fraud screening, sales, and call-center use. Its US and Canada dataset contains over 800 million working numbers from 4,000 telecom providers and is updated in step with providers. Lookups can return porting status, line type, time zone, carrier, city, state or province, and country or original-location information. Listed line types are Wireless, Landline, and VOIP. Porting details may include the date of a move, originating and current carriers, and dates of line-type changes. The service can also return latitude and longitude coordinates and SMS/MMS gateway addresses. It flags risk indicators such as portable VoIP and prepaid phones, and carrier locations can be compared with billing or shipping details. Service Objects describes the data as support for TCPA and PIPEDA compliance efforts. The product is available through API and web platforms; documentation describes REST and SOAP, JSON and XML endpoints, and code examples in PHP, Java, and C# among other options. A free API trial key includes 500 transactions. Paid pricing is on request.

Who it suits

It may suit businesses that need phone-provider, line-type, and porting details for screening, sales, or call-center workflows. Teams can connect through API or use the web platform.

What it does well

  • Coverage spans over 800 million US and Canada numbers.
  • Returns carrier, line type, porting, and location details.
  • Flags portable VoIP and prepaid-phone risk indicators.
  • Free API trial key includes 500 transactions.
  • REST, SOAP, JSON, and XML options are documented.

What to know first

  • No free plan is listed.
  • Paid pricing is available on request.
  • Coverage described is limited to the US and Canada.

Limits

The free API trial key includes 500 transactions. Paid access has pricing on request, and the stated dataset covers the United States and Canada.

Getting started

  1. Open the Service Objects Phone Exchange website
  2. Request paid pricing from Service Objects
  3. Obtain the free API trial key
  4. Use the REST or SOAP documentation
  5. Connect through JSON or XML GetExchangeInfo endpoints
  6. Apply the available PHP, Java, or C# sample code

Verdict

DOTS Phone Exchange provides a wide set of phone and porting details, alongside API and web access. Its free trial offers 500 transactions, while ongoing pricing requires a request.

Questions

Does DOTS Phone Exchange have a free plan?

There is no free plan. Service Objects offers a free API trial key with 500 transactions.

Which platforms support Phone Exchange?

The service is available through API and web platforms.

What information can a lookup return?

Results can include porting status, line type, time zone, carrier, city, state or province, country or original location, coordinates, and SMS/MMS gateway addresses.

Which line types are listed?

The listed values are Wireless, Landline, and VOIP.

What integration formats are documented?

Documentation describes REST and SOAP endpoints, JSON and XML GetExchangeInfo endpoints, and sample code in PHP, Java, and C#.

Who makes DOTS Phone Exchange?

Service Objects makes the product and describes itself as a real-time contact validation API provider founded in 2001.

Facts from DOTS Phone Exchange's own pages

API integration
The developer documentation provides JSON and XML endpoints for the GetExchangeInfo operation. · serviceobjects.com, 9 Oct 2026
Availability
Service Objects advertises a 99.999% uptime guarantee for Phone Exchange. · serviceobjects.com, 9 Oct 2026
Company
Service Objects describes itself as a provider of real-time contact validation APIs and says it has focused on global contact and customer data verification since 2001. · serviceobjects.com, 9 Oct 2026
Company history
Service Objects says it was founded in 2001 and is located in Santa Barbara, California. · serviceobjects.com, 9 Oct 2026
Compliance use
The maker describes phone exchange and line-type details as support for TCPA and PIPEDA compliance efforts. · serviceobjects.com, 9 Oct 2026
Coverage
The US and Canada dataset contains over 800 million working phone numbers from 4,000 telecom providers and is updated in step with providers. · serviceobjects.com, 9 Oct 2026
Founded
2001 · serviceobjects.com, 28 Sept 2026
Fraud indicators
The service flags high-risk line types such as portable VoIP and prepaid phones and provides carrier location details for comparison with billing or shipping information. · serviceobjects.com, 9 Oct 2026
Geocoding and gateways
The service returns latitude and longitude coordinates and SMS/MMS gateway addresses. · serviceobjects.com, 9 Oct 2026
Headquarters
The company lists its address as 803 Chapala St, Santa Barbara, California 93101-3201. · serviceobjects.com, 9 Oct 2026
Integration
Phone Exchange 2 documentation describes REST and SOAP endpoints and says it has sample code in PHP, Java, and C# among other supported protocols and languages. · serviceobjects.com, 9 Oct 2026
Integration examples
Service Objects lists integration materials for Salesforce, Marketo, Zoho CRM, Shopify, Magento and SugarCRM, though the listed examples concern other Service Objects APIs. · serviceobjects.com, 9 Oct 2026
Line type values
The listed line type values are Wireless, Landline and VOIP. · serviceobjects.com, 9 Oct 2026
Phone details
The service returns phone porting status, line type, time zone, carrier, city, state or province, and country or original-location information. · serviceobjects.com, 9 Oct 2026
Porting history
Returned porting details include the ported date, originating and current carriers, and dates of individual line-type changes. · serviceobjects.com, 9 Oct 2026
Product
DOTS Phone Exchange provides phone provider intelligence for business compliance, fraud screening, sales and call center use. · serviceobjects.com, 9 Oct 2026
Purpose
DOTS Phone Exchange provides phone provider intelligence to support compliance, flag fraud indicators, and equip sales teams and call centers with phone details. · serviceobjects.com, 9 Oct 2026
Returned data
It returns porting status, line type, time zone, carrier, provider location and geocoding coordinates. · serviceobjects.com, 9 Oct 2026
Security
Service Objects says sensitive data is encrypted and that real time data and responses are not stored as copies. · serviceobjects.com, 9 Oct 2026
Security and compliance
The maker's site displays SOC 2, GDPR, CCPA/CPRA, secure SSL encryption, Privacy Shield Framework, and PCI badges. · serviceobjects.com, 9 Oct 2026
Security compliance
Service Objects describes itself as SOC 2 compliant. · serviceobjects.com, 9 Oct 2026
Support
The product page advertises 24/7/365 customer support and dedicated support engineers. · serviceobjects.com, 9 Oct 2026
Trial
The maker offers a free API trial key with 500 free transactions. · serviceobjects.com, 9 Oct 2026

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