Desjardins Identity Protection adds security for members’ and clients’ personal and financial information. It protects Desjardins accounts and assets against unauthorized transactions and provides guidance through identity recovery if a customer’s identity is stolen. Customers may be reimbursed up to $50,000 for identity restoration expenses. For monitoring, ID Assist, provided by Sigma Loyalty Group Inc., checks the dark web for personal information and sends alerts when it detects it. Customers can also view Equifax and TransUnion credit reports in AccèsD, and sign up for email alerts about credit report changes through the TransUnion CreditView Dashboard. They can request an ID Assist access code through Desjardins mobile services or AccèsD in a browser. The service is free and available through Android, iOS, and web access. Desjardins says it does not share customer information without consent and never asks for a password or PIN. Members and clients are covered. For support, customers can call 1-800-224-7737 (1-800-CAISSES) or schedule a call.
Who it is for
It suits Desjardins members and clients who want account protection, credit report access, dark-web alerts, and help recovering from identity theft. It may also suit customers who value a stated reimbursement of up to $50,000 for identity restoration expenses.
What is good
- Free service for Desjardins members and clients
- Dark-web monitoring with alerts through ID Assist
- Identity recovery guidance from Desjardins
- Up to $50,000 reimbursement for restoration expenses
- Equifax and TransUnion credit reports available in AccèsD
- Android, iOS, and web access
What to know first
- The reimbursement applies to identity restoration expenses
- ID Assist is provided by an external company
Verdict
Desjardins members and clients seeking free identity protection should consider it for its monitoring, recovery guidance, and stated reimbursement. Customers who need protections beyond the listed account coverage and identity restoration expenses may want to look elsewhere.
Get started with Desjardins Identity Protection
- Visit the Desjardins Identity Protection website
- Use Desjardins mobile services or AccèsD in a web browser
- Request an ID Assist access code
- Check Equifax and TransUnion reports in AccèsD
- Sign up for credit report change alerts through TransUnion CreditView Dashboard
What the free plan stops at
Identity restoration reimbursement is up to $50,000. Desjardins accounts and assets are protected in the event of unauthorized transactions.
Questions about Desjardins Identity Protection
How much does Desjardins Identity Protection cost?
The service is free.
Who is covered?
Desjardins says its members and clients are covered by the Identity Protection service.
What platforms can I use?
The service is available on Android, iOS, and the web.
Does it monitor the dark web?
Yes. ID Assist, provided by Sigma Loyalty Group Inc., monitors the dark web and sends alerts if it detects personal information.
What happens if my identity is stolen?
Desjardins can guide customers through identity recovery. They may be reimbursed up to $50,000 for identity restoration expenses.
How can I contact support?
Call 1-800-224-7737 (1-800-CAISSES) or schedule a call.
Desjardins Identity Protection plans and pricing
All plansCompared on identity theft protection services
- Free plan
- Yes
- Dark-web monitoring
- Yes
- Identity restoration
- Yes
- Identity-theft insurance
- Yes
