Freedom251 › Nonprofit Payment Processing Software
Custom Donations
What Custom Donations is
Custom Donations provides web-based donation forms that organizations can embed on their websites. The forms support recurring gifts, memberships, event tickets, and automated receipts. Teams can build forms with toggle and drag-and-drop controls, and show questions or sections according to earlier answers. Suggested donation amounts can be tailored to a donor’s giving history or potential. Organizations can brand receipts and send them from their own email address and domain; recurring donors can upgrade gifts without canceling or entering payment information again. Memberships support monthly, quarterly, or annual billing, configurable tiers, custom fields, and cancellation from a receipt. Event checkout allows multiple ticket purchases and guards against selling the same ticket twice. Listed payment methods include cards, ACH, Apple Pay, Google Pay, Cash App, PayPal, Venmo, cryptocurrency, and donor-advised funds. Custom Donations lists Stripe, PayPal, Chariot, CRM integrations, and Blackbaud products. It serves nonprofits, churches, schools, higher education, NIL collectives, and membership organizations.
Who it suits
It suits organizations that need branded giving forms, membership billing, or event-ticket checkout. Its stated audiences include nonprofits, churches, schools, higher education, NIL collectives, and membership organizations.
What it does well
- Conditional questions and sections in forms
- Branded receipts can use an organization’s email domain
- Memberships support configurable tiers and billing periods
- Multiple ticket purchases with checkout inventory protection
- Payment acceptance listed for 135+ countries
What to know first
- No free plan
- Basic plans charge a 2% or 3.5% platform fee
- Pro Starter is listed at $4,800 a year
- Pro Advanced is listed at $12,500 a year
Limits
Basic — Fixed has a 2% Platform Fee, while Basic — Risk-Free has a 3.5% Platform Fee. Pro — Starter is for nonprofits bringing in more than $300,000 in annual online donations and includes 2,000 QuickGift pages; Pro — Advanced is for larger nonprofits with affiliate organizations and includes 10,000 QuickGift pages.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic — Fixed | 2% Platform Fee · Unlimited forms · Unlimited transactions · Unlimited directed giving allocations · No contract or annual fee | Free |
| Basic — Risk-Free | 3.5% Platform Fee · Unlimited forms · Unlimited transactions · Unlimited directed giving allocations · No contract or annual fee | Free |
| Pro — Advanced | $12,500+ Annual Fee · For larger nonprofits with affiliate organizations · Unlimited forms · Unlimited transactions · DN8.es custom URL shortener · 10,000 QuickGift pages | $12,500 a year |
| Pro — Starter | $4,800+ Annual Fee · For nonprofits bringing in more than $300,000 in annual online donations · Unlimited forms · Unlimited transactions · DN8.es custom URL shortener · 2,000 QuickGift pages | $4,800 a year |
As customdonations.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Custom Donations website.
- Choose a Basic or Pro plan that fits your organization.
- Build a form with the toggle and drag-and-drop interface.
- Add the giving, membership, or event options the form needs.
- Connect the payment or CRM integrations your organization uses.
- Embed the branded form on your website.
Verdict
Custom Donations combines donation, membership, and event forms with multiple payment options and listed CRM and Blackbaud integrations. Organizations should weigh the Basic platform fees or Pro annual prices and note the privacy policy’s malware-scanning limitation.
Questions
Is there a free plan?
The Basic — Fixed and Basic — Risk-Free plans are listed as free. They charge Platform Fees of 2% and 3.5%, respectively.
How much do the Pro plans cost?
Pro — Starter is listed at $4,800 a year, and Pro — Advanced at $12,500 a year.
Which platforms does Custom Donations support?
The listed platform is web.
Which payment methods are supported?
Listed methods include cards, ACH, Apple Pay, Google Pay, Cash App, PayPal, Venmo, cryptocurrency, and donor-advised funds.
Which integrations are listed?
Integrations include Stripe, PayPal, Chariot, Salesforce, HubSpot, Bloomerang, DonorPerfect, NationBuilder, Planning Center, Raiser's Edge NXT, and Blackbaud CRM.
Who founded Custom Donations?
The about page identifies Michael Smith as founder and CEO and says the team has more than two decades of nonprofit-sector experience.
Facts from Custom Donations's own pages
- Audience
- The homepage identifies nonprofits, churches, higher education, K-12 schools, NIL collectives, and membership organizations as audiences it serves. · customdonations.com, 11 Oct 2026
- Blackbaud
- The homepage says gifts can reach the right donor and fund in Raiser's Edge NXT without manual entry and that Blackbaud CRM is also supported. · customdonations.com, 11 Oct 2026
- Event tickets
- The homepage says event forms support multiple ticket purchases and protect inventory at checkout so a ticket cannot be sold twice. · customdonations.com, 11 Oct 2026
- Form builder
- Its homepage says teams can build forms with a toggle and drag-and-drop interface and show conditional questions or sections based on earlier answers. · customdonations.com, 11 Oct 2026
- Integrations
- The integrations page lists Stripe, PayPal, Chariot for donor-advised funds, and CRM integrations including Salesforce, HubSpot, Bloomerang, DonorPerfect, NationBuilder, and Planning Center. · customdonations.com, 11 Oct 2026
- Maker
- The about page identifies Michael Smith as founder and CEO and says the team has more than two decades of nonprofit-sector experience. · customdonations.com, 11 Oct 2026
- Memberships
- Membership forms can offer monthly, quarterly, or annual billing, configurable tiers, custom member fields, and supporter cancellation from the receipt. · customdonations.com, 11 Oct 2026
- Payment methods
- The features page lists cards, ACH, Apple Pay, Google Pay, Cash App, PayPal, Venmo, cryptocurrency, and donor-advised funds, and says it accepts payments from 135+ countries with real-time currency conversion. · customdonations.com, 11 Oct 2026
- Personalized giving
- The features page says suggested donation amounts can be personalized using a donor’s giving history or giving potential. · customdonations.com, 11 Oct 2026
- Privacy limitation
- The privacy policy says the site does not use malware scanning and was last edited on 2020-03-03. · customdonations.com, 11 Oct 2026
- Product
- Custom Donations provides branded donation forms embedded on an organization’s website, supporting recurring gifts, memberships, event tickets, and automated receipting. · customdonations.com, 11 Oct 2026
- Receipts and data
- The features page says organizations can customize branded receipts, including sending them from their own email address and domain. · customdonations.com, 11 Oct 2026
- Recurring gifts
- The features page says donors can upgrade recurring gifts without canceling the existing gift or re-entering payment information. · customdonations.com, 11 Oct 2026
- Security
- The privacy policy says sensitive information is encrypted using SSL, personally identifiable information is encrypted before storage, and payment transactions are handled by a gateway provider rather than stored or processed on its servers. · customdonations.com, 11 Oct 2026
- Support
- The contact page lists phone support at (864) 707-0099 and [email protected]. · customdonations.com, 11 Oct 2026
Where Custom Donations stands on Freedom251
- Nonprofit Payment Processing Software#24 of 34
- Membership Billing Software#31 of 34