No. 53 of 77 ·Transactional SMS Software

CM.com Business Messaging API

Name: CM.com Business Messaging API
Price: 58 USD

Web · API · paid plans from $58/mo

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Freedom report

One barScore 4.9

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

CM.com Business Messaging API is ranked #53 of 77 in transactional SMS software on Freedom251. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $58/mo.

CM.com Business Messaging API plans and pricing

All plans

Pay-per-use SMS Not published 50,000 messages/month threshold for volume discount cm.com · 24 Sept 2026

Go $58/mo 1 profile · HTTP endpoint · multichannel fallback · email support cm.com · 7 Oct 2026

Basic $180/mo 5 profiles · 50 messages/second throughput · email and phone support cm.com · 7 Oct 2026

Advanced $590/mo 15 profiles · 100 messages/second throughput · SMPP connection up to 10 · email, phone, and live chat support cm.com · 7 Oct 2026

Custom Not published Tailored throughput up to 1000 messages/second · unlimited SMPP connections · dedicated account manager cm.com · 7 Oct 2026

Compared on transactional SMS software

Free plan: No
Two-way SMS: Yes
Inbound webhooks: Yes
Short code support: Yes
Toll-free numbers: Yes
SDK languages: Node.js, PHP, Java, .NET, Python

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The record

Purpose: The Business Messaging API sends messages worldwide through one API across SMS and other messaging channels.
Supported channels: The API documentation lists Apple Messages for Business, Facebook Messenger, Instagram Messaging, LINE, push, RCS, SMS, Telegram, Viber for Business, and WhatsApp as supported channels.
Rich messaging: OTT messages can include images, audio, video, quick reply buttons, rich cards, and stickers.
Fallback: Phone-number channels such as WhatsApp can be configured to fall back to SMS when delivery fails, with routing rules configured by CM.com.
Bulk tools: The API supports batch messages, bulk sending, message tagging, validity periods, and conversations that bundle text and images.
Developer languages: The product page names PHP, Java, and C# as supported coding languages and links to API documentation and a sandbox.
Dashboard and analytics: The Channels dashboard lets customers view connected channels, add accounts, request channels and numbers, see monthly active users, and test WhatsApp Business in a sandbox.
Integrations: CM.com lists technology partners including Salesforce, Shopify, Zendesk, Magento, Microsoft Dynamics, Genesys, Intercom, SAP, HubSpot, and Shopware.
Security certifications: CM.com states that its customer services are certified to ISO 27001, 27017, 27018, 9001, 14001, and 20000 standards.
Data location and privacy: CM.com says it is headquartered in the Netherlands, processes data within the EU, and is GDPR compliant by default.
Support: CM.com support materials include a Knowledge Center, developer portal, and status page; its support chatbot can connect users to a human agent during office hours.
Trial: The API documentation describes a trial to test most capabilities in minutes without platform onboarding or configuring channels.
Who it serves: CM.com identifies retail and ecommerce, leisure and travel, tech and media, government and education, utilities and logistics, and financial services as key industries.
Company: CM.com says it was founded in 1999 in Breda, Netherlands.
Price from: $58/mo

Where it ranks on Freedom251

Best Transactional SMS Software in 2026#53 of 77
Best SMS Marketing Software in 2026#29 of 51
Best SMS Gateway Software in 2026#28 of 36

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Sources

cm.com/en-us/business-messaging-api/· checked 7 Oct 2026
developers.cm.com/messaging/docs/introduction· checked 7 Oct 2026
cm.com/en-us/partners/· checked 7 Oct 2026
cm.com/trust-center/· checked 7 Oct 2026
cm.com/en-us/support/· checked 7 Oct 2026
cm.com/en-us/about-cm/· checked 7 Oct 2026
cm.com/en-us/pricing/sms/· checked 24 Sept 2026
cm.com/en-us/pricing/conversational-channels/· checked 7 Oct 2026