Chatwork

What Chatwork is

Chatwork is a team communication service from Chatwork, a maker headquartered in Tokyo, Japan, and founded in 2004. It provides channels and guest access, with versions for web, Windows, macOS, iOS and Android. Teams can connect it with Backlog, Money Forward Cloud Expense, Gmail, Google Calendar, Jobcan and Zapier.

Chatwork has a free plan priced at $0. It allows up to 100 users in an organization and provides 10 GB of storage per organization. Message viewing on that plan is limited to the latest 40 days, and each user can have up to 20 external contacts. The Standard plan has unlimited users and contacts, 10 GB of storage per user, and video and voice calls for up to 14 people. The Professional plan also includes unlimited users and contacts with 10 GB of storage per user. Chatwork uses a freemium model, so teams can begin with the free tier. Its listed integrations can be useful for organizations that already use those services alongside their team communications.

Who it suits

Chatwork suits organizations that want team communication with channels and guest access across desktop, mobile and web. It may also fit teams using its listed services such as Backlog, Gmail, Google Calendar or Zapier, provided the free plan's limits meet their needs.

Limits

The free plan allows up to 100 users per organization and 10 GB of storage per organization. It limits message viewing to the latest 40 days and external contacts to 20 per user.

Getting started

1. Visit the Chatwork website.
2. Choose the free plan to begin.
3. Use Chatwork on the web or choose its Windows, macOS, iOS or Android version.
4. Connect relevant services from its listed integrations.

Verdict

Choose Chatwork if your team wants channels, guest access and access across web, desktop and mobile, with a free tier for up to 100 users. Look elsewhere if the free plan's 40-day message window, organization storage cap or external-contact allowance is too restrictive.