Freedom251 › Vacation Rental Channel Manager Software
Channex
What Channex is
Channex is a white-label channel manager API for hospitality software providers and property groups that connect their own systems to booking channels. It sends availability, rates and restrictions to those channels and returns reservations, modifications and cancellations. Channex describes its service as wholesale infrastructure and says it does not sell directly to hotels. Its integrations page lists 68 OTA channels and 464 PMS and technology partners connected through one API. Partners can put the channel manager under their own brand, using an API or iFrame widget, with custom domains also noted. Developer tools include a documented REST API, webhooks, API keys, granular access controls and a staging sandbox. Dashboards monitor channel errors, booking performance and system health, while logs show activity between a PMS and channels. An optional Payment Gateway API supports Stripe and other gateways for payments and refunds; card processing is handled by PCI-compliant providers. The WhiteLabel plan has a 130.00 USD monthly platform fee, plus monthly fees for billed properties with at least one active channel connection. Hotels are charged $7/property and vacation rentals $0.50/unit, with automatic volume discounts. Going live requires testing, Channex certification and OTA account authorization.
Who it suits
Channex suits PMS and booking-engine vendors, hotel groups building in-house systems, and hospitality software providers serving vacation rentals or outdoor stays. It is designed for teams integrating through an API; the pricing page says there is no no-code option.
What it does well
- Connects to 68 OTA channels and 464 PMS and technology partners.
- White-label branding with API or iFrame widget integration.
- Free staging server includes the full API for testing.
- Dashboards and logs cover errors, booking performance and system health.
- Optional payment API supports Stripe and other gateways.
What to know first
- The platform fee is $130 a month, plus per-property fees.
- Channex cannot create OTA listings or update listing content.
- Going live requires testing, certification and OTA account authorization.
- The pricing page says there is no no-code option.
Limits
The WhiteLabel plan starts with a 130.00 USD monthly platform fee, plus monthly per-property fees for properties with at least one active channel connection. Hotels cost $7/property and vacation rentals $0.50/unit. The free staging server is for testing; going live requires testing, certification and OTA account authorization.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| WhiteLabel | Monthly platform fee, plus monthly per-property fees; billed properties must have at least one active channel connection. · Hotels: $7/property; vacation rentals: $0.50/unit; automatic volume discounts; optional Chat & Reviews add-on at the same per-property rates; prices exclude VAT | $130 a month |
As channex.io lists them, read 28 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Channex website.
- Use the free staging server to test the full API without a payment card or sales call.
- Integrate through the API or iFrame widget and configure partner branding.
- Test the integration, complete Channex certification and authorize OTA accounts before going live.
- Select the WhiteLabel plan and account for the platform and per-property fees.
Verdict
Choose Channex if you provide hospitality software or operate a property group that needs a branded API connection to booking channels. Its broad partner directory, developer tools and staging server support an API-based integration. Look elsewhere if you need the channel manager to create OTA listings or update their images and amenities, or if you need a no-code setup.
Questions
How much does Channex cost?
The WhiteLabel plan has a 130.00 USD monthly platform fee, plus monthly per-property fees. Hotels are $7/property and vacation rentals are $0.50/unit, with automatic volume discounts.
Is there a free plan or trial?
There is no free plan, but a free trial is available. A free staging server provides the full API for testing and does not require a payment card.
Which platforms does Channex support?
Channex is available through API and web platforms.
Can Channex create or edit OTA listings?
It cannot currently create OTA listings or update listing content such as images and amenities. Those tasks must be handled directly on the OTA.
Does Channex offer a payment integration?
An optional Payment Gateway API supports Stripe and other gateways for payments and refunds.
Is Channex certified for ISO 27001 or PCI DSS?
Channex says its controls are designed in line with ISO 27001 and card-data handling with PCI DSS, while stating that Channex itself is not certified to either standard.
Facts from Channex's own pages
- Analytics and logs
- Dashboards provide channel error, booking performance and system health monitoring, and logs show activity between the PMS and channels. · channex.io, 28 Sept 2026
- Audience
- It is wholesale infrastructure for PMS and booking-engine vendors, hotel groups building in-house systems, and hospitality software for vacation rentals or outdoor stays; Channex says it does not sell direct to hotels. · channex.io, 28 Sept 2026
- Company history
- Channex says it opened in January 2020; the about page identifies Evan Davies as CEO and co-founder and gives its postal address in Carmarthen, United Kingdom. · channex.io, 28 Sept 2026
- Compliance
- Channex says its controls are designed in line with ISO 27001 and card-data handling with PCI DSS, while explicitly stating that Channex itself is not ISO 27001 or PCI DSS certified. · channex.io, 28 Sept 2026
- Developer tools
- The product includes a documented REST API, webhooks, API keys, granular access control and a staging sandbox for testing. · channex.io, 28 Sept 2026
- Founded
- 2020 · channex.io, 28 Sept 2026
- Free sandbox
- The staging server is free, provides the full API for testing, and requires no sales call or payment card, according to the pricing FAQ. · channex.io, 28 Sept 2026
- Headquarters
- Castell Pigyn Lodge, Abergwili, Carmarthen, SA31 2JL, United Kingdom · channex.io, 28 Sept 2026
- Integration requirements
- Going live requires testing, Channex certification and OTA account authorization, and the pricing page says there is no no-code option. · channex.io, 28 Sept 2026
- Integrations
- The integrations page lists 68 OTA channels and 464 PMS and technology partners, connected through one API. · channex.io, 28 Sept 2026
- Notable limitation
- Channex cannot currently create OTA listings or update listing content such as images and amenities; those tasks must be done directly on the OTA. · channex.io, 28 Sept 2026
- Payments
- An optional Payment Gateway API supports Stripe and other gateways for payments and refunds; Channex says card processing is handled by PCI-compliant providers. · channex.io, 28 Sept 2026
- Product
- Channex is a white-label channel manager API that connects PMS or in-house systems to booking channels and sends availability, rates and restrictions while delivering reservations, modifications and cancellations. · channex.io, 28 Sept 2026
- Security
- Channex states that platform data is hosted in EU regions on AWS and DigitalOcean infrastructure and is encrypted in transit using TLS and at rest using hosting-provider encryption. · channex.io, 28 Sept 2026
- Support
- The pricing page includes support via chat and email, onboarding and training; the homepage says chat and email replies are during UK/European working hours. · channex.io, 28 Sept 2026
- White labeling
- The channel manager can use a partner’s brand and supports API or iFrame widget integration, with custom domains noted on the homepage. · channex.io, 28 Sept 2026