Freedom251 › Integration Platform as a Service Software
Centro
by Centro
What Centro is
Centro is a cloud no-code platform that brings Salesforce work into Microsoft Teams and Slack. Users can view, edit, and create Salesforce records, including custom objects and fields, from chats and channels. CentroBot answers questions using Salesforce, Teams, SharePoint, and MCP servers, provides citations, and requires human confirmation before writing to Salesforce. CentroBot Core supports record actions from Slack or Teams prompts, while Premium adds unlimited MCP connections including SharePoint and Outlook. Centro Builder provides customizable workflows, forms, notifications, nudges, and deal rooms or swarms, using Salesforce Flow and Slack Workflow for automation. Forms can create Cases and Leads through one service user. Centro says API calls use each active user’s permissions through per-user OAuth 2.0 and that it does not store message content, Salesforce data, or files. Pricing starts at $17/user/month with annual billing; a 14-day trial is offered. The Microsoft Teams app does not work in Private Channels.
Who it suits
Centro suits teams that work in Salesforce while collaborating in Slack or Microsoft Teams. It is also aimed at organizations needing governed automation, chat-based AI, or Salesforce forms.
What it does well
- Creates and edits Salesforce records from chats
- CentroBot provides citations and human write confirmation
- Supports custom objects and custom Salesforce fields
- Includes workflows, forms, notifications, and deal rooms
- Offers a 14-day free trial with support
What to know first
- No free plan is listed
- Microsoft Teams app excludes Private Channels
- Not FedRAMP authorized
- Premium and Core pricing assumes annual payment
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| CentroBot Core | Pricing assumes annual payment · $17/user/month · Flat per user; no message metering or consumption credits | $17 a month |
| CentroBot Premium | Pricing assumes annual payment · $29/user/month · Flat per user; no message metering or consumption credits | $29 a month |
| Centro Builder | Contact us · No-code forms, notifications, deal rooms/swarms, and customizable workflows from Slack or Teams; without AI | On request |
| CentroBot Enterprise | Contact us · Includes Premium features, white labeling, multi-org/workspace support, embedded Experience Cloud chat, security reviews, priority support, and a dedicated success manager | On request |
As centro.rocks lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Centro connects Salesforce operations with Slack and Teams through no-code tools, automation, and cited AI answers. Check the Private Channel limitation and compliance requirements before adopting it.
Facts from Centro's own pages
- AI assistant
- CentroBot answers with citations grounded in Salesforce, Teams, SharePoint, and MCP servers, and requires human confirmation before Salesforce writes. · centro.rocks, 12 Oct 2026
- Automation
- Centro uses Salesforce Flow and Slack Workflow to automate workflows without requiring another workflow designer. · centro.rocks, 11 Oct 2026
- Automation features
- Centro Builder supports customizable Salesforce workflows, forms, notifications, nudges, and deal rooms or swarms from Slack or Teams. · centro.rocks, 12 Oct 2026
- CentroBot
- CentroBot answers questions using Salesforce, Teams, SharePoint, and MCP servers, with citations from connected systems and human confirmation before Salesforce writes. · centro.rocks, 11 Oct 2026
- Compliance limits
- Centro supports Salesforce Government Cloud but is not FedRAMP authorized; it says it does not store PHI and will sign a BAA on request. · centro.rocks, 12 Oct 2026
- Data handling
- Centro stores license data, encrypted OAuth refresh tokens, and activity metadata, but says it never stores message content, Salesforce record data, or files and attachments. · centro.rocks, 12 Oct 2026
- Data storage
- Centro says it does not store message content, Salesforce record data, or files and attachments. · centro.rocks, 11 Oct 2026
- Deployment model
- cloud · centro.rocks, 20 Sept 2026
- Encryption
- Centro says traffic is encrypted in transit using TLS 1.2 or higher. · centro.rocks, 11 Oct 2026
- Forms
- Centro forms can create Salesforce records such as Cases and Leads using a single service user. · centro.rocks, 11 Oct 2026
- Founded
- 2020 · centro.rocks, 28 Sept 2026
- Free plan
- No · centro.rocks, 20 Sept 2026
- Headquarters
- Boulder, Colorado, United States · centro.rocks, 28 Sept 2026
- Healthcare
- Centro says it does not store PHI and will sign a Business Associate Agreement on request. · centro.rocks, 11 Oct 2026
- Hosting
- Centro says it runs a serverless architecture on AWS across Ohio, Oregon, and Paris regions. · centro.rocks, 11 Oct 2026
- Hosting and encryption
- Centro says it runs active-active across AWS regions in Ohio, Oregon, and Paris and encrypts traffic with TLS 1.2 or higher. · centro.rocks, 12 Oct 2026
- Integrations
- Centro integrates with Salesforce, Slack, and Microsoft Teams; CentroBot Premium also offers unlimited MCP connections, including SharePoint and Outlook. · centro.rocks, 12 Oct 2026
- Non-licensed users
- Centro says users without Salesforce licenses can participate through a governed automation user model, and a small platform fee may apply. · centro.rocks, 11 Oct 2026
- Notable limit
- Centro's Microsoft Teams app does not work in Private Channels. · support.centro.rocks, 12 Oct 2026
- Permissions
- Centro API calls use the active user's permissions through per-user OAuth 2.0 and do not circumvent permissions configured in Salesforce, Slack, or Teams. · centro.rocks, 12 Oct 2026
- Public sector
- Centro says it supports Salesforce Government Cloud and is not FedRAMP authorized. · centro.rocks, 11 Oct 2026
- Real-time sync
- Yes · centro.rocks, 20 Sept 2026
- Salesforce actions
- CentroBot Core lets users create, update, and view Salesforce records from prompts in Slack or Teams, with Salesforce MCP included. · centro.rocks, 12 Oct 2026
- Salesforce features
- Centro supports viewing, editing, and creating Salesforce records from Teams chats and channels, including custom objects and custom fields. · centro.rocks, 11 Oct 2026