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Catchpoint Internet Performance Monitoring
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What Catchpoint Internet Performance Monitoring is
Catchpoint Internet Performance Monitoring helps digital enterprises locate and resolve performance problems across the Internet Stack. It combines monitoring agents, analytics, and dashboards, with agents placed across backbone, broadband, cloud, and wireless networks. Catchpoint describes a worldwide network of more than 3,000 agents, including agents inside customer networks.
The platform brings together synthetic tests, real user monitoring, network traces, OpenTelemetry, uptime, and other data. Its monitoring options include synthetic, real user, BGP, and endpoint monitoring, tracing, and WebPageTest. Teams can monitor APIs, websites, employee experience, internal enterprise networks, and cloud and edge performance. Analytics include adaptive baselines, event correlation, multidimensional queries, and AI-assisted insights to help identify anomalies and root causes.
Catchpoint provides REST APIs, webhooks, OpenTelemetry support, and integrations for APM and collaboration tools, database connections, and CI/CD API monitoring workflows. Deployment is hybrid, and synthetic checks and topology maps are available. The company was founded in 2008 and is headquartered in New York City. Its listed platforms include Android, iOS, macOS, Windows, web, API, and extension. Catchpoint also describes 24/7 support, onboarding, training, customer success, and professional services.
Who it suits
Catchpoint suits digital enterprises responsible for customer experience, workforce efficiency, networks, websites, applications, or APIs. It is relevant to teams that need monitoring across several parts of the Internet Stack and want to correlate telemetry from multiple sources.
What it does well
- Monitors from more than 3,000 agents worldwide.
- Combines synthetic, real user, BGP, endpoint, and trace monitoring.
- Correlates multiple telemetry types to identify anomalies and root causes.
- Offers REST APIs, webhooks, and OpenTelemetry support.
- Lists 24/7 support, onboarding, and training.
What to know first
- Pricing uses point-based contract-lifetime purchases.
- Endpoint monitoring requires a browser extension and desktop application.
- Node-based tests have a 15 MB per-page and per-file download limit.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Catchpoint Internet Performance Monitoring | Point-based usage; pricing tiers provide volume discounts; points are purchased for the contract lifetime | On request |
As catchpoint.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.catchpoint.com/.
- Choose the Catchpoint Internet Performance Monitoring plan.
- Purchase points for the contract lifetime.
- Use the listed web, desktop, mobile, API, or extension platforms as needed.
- For endpoint monitoring, use the browser extension and Windows or Mac desktop application.
Verdict
Choose Catchpoint if your team needs broad Internet Stack monitoring with global agents and correlated telemetry. Its hybrid deployment and range of monitoring types suit organizations tracking external services as well as internal networks and employee experience. Consider the point-based contract pricing and endpoint software requirements when evaluating fit.
Questions
What does Catchpoint monitor?
It supports synthetic, real user, BGP, and endpoint monitoring, tracing, and WebPageTest. Listed use cases include APIs, websites, employee experience, internal enterprise networks, and cloud and edge performance.
What platforms does Catchpoint support?
Its listed platforms are Android, iOS, macOS, Windows, web, API, and extension.
How is Catchpoint priced?
The pricing model is paid and point-based. Points are purchased for the contract lifetime, and pricing tiers provide volume discounts.
Can Catchpoint connect to other monitoring systems?
It provides REST APIs, webhooks, and OpenTelemetry support. It also lists APM and collaboration integrations, database connections, and CI/CD API monitoring workflows.
What support does Catchpoint offer?
Catchpoint describes 24/7 support, a dedicated customer success team, onboarding, training, and professional services.
Facts from Catchpoint Internet Performance Monitoring's own pages
- Analytics
- The platform describes adaptive smart baselines, event correlation, multidimensional queries, and AI-assisted insights. · catchpoint.com, 8 Oct 2026
- API
- Catchpoint provides REST APIs, webhooks, and OpenTelemetry support for connecting its data to monitoring stacks, data lakes, and business systems. · catchpoint.com, 8 Oct 2026
- Authentication
- Catchpoint supports SAML single sign-on and multi-factor authentication for users who sign in with Catchpoint credentials. · docs.catchpoint.com, 8 Oct 2026
- Company founding
- Catchpoint says it was founded in September 2008. · catchpoint.com, 8 Oct 2026
- Coverage
- Catchpoint says its agents monitor from thousands of backbone, broadband, cloud, and wireless vantage points. · catchpoint.com, 8 Oct 2026
- Endpoint requirements
- Endpoint Monitoring uses a browser extension and a Windows or Mac desktop application to collect active and passive monitoring data from end-user devices. · docs.catchpoint.com, 8 Oct 2026
- Founded
- 2008 · catchpoint.com, 23 Sept 2026
- Global agents
- Catchpoint describes a network of more than 3,000 intelligent agents worldwide, including enterprise agents inside customer networks. · catchpoint.com, 8 Oct 2026
- Headquarters
- New York, New York, United States · catchpoint.com, 23 Sept 2026
- Integrations
- Catchpoint offers alert and data webhooks, integrations for APM and collaboration tools, database connections, and CI/CD API monitoring workflows. · catchpoint.com, 8 Oct 2026
- Intended users
- Catchpoint describes its platform as serving digital enterprises seeking to resolve issues affecting customer experience, workforce efficiency, networks, websites, applications, and APIs. · catchpoint.com, 8 Oct 2026
- Monitoring coverage
- Catchpoint offers synthetic monitoring, real user monitoring, BGP monitoring, endpoint monitoring, tracing, and WebPageTest. · catchpoint.com, 8 Oct 2026
- Monitoring types
- Catchpoint supports real user monitoring, synthetic monitoring, BGP monitoring, endpoint monitoring, and OpenTelemetry tracing. · catchpoint.com, 8 Oct 2026
- Pricing model
- Catchpoint's documentation says customers purchase contract-lifetime points to spend on test runs, with volume tiers and no monthly point limit stated there. · docs.catchpoint.com, 8 Oct 2026
- Privacy
- Catchpoint states that it complies with GDPR and the California Consumer Privacy Act and does not sell personal information under the CCPA. · catchpoint.com, 8 Oct 2026
- Purpose
- Catchpoint Internet Performance Monitoring combines global agents, analytics, and dashboards to help teams find and resolve performance issues across the Internet Stack. · catchpoint.com, 8 Oct 2026
- Security
- Catchpoint lists SOC 2 Type 2 and ISO 27001 certifications, annual third-party penetration tests, and quarterly vulnerability scans. · catchpoint.com, 8 Oct 2026
- Support
- Catchpoint says technical, urgent, or time-sensitive customer support is available 24/7/365 by email, phone, and support portal chat. · docs.catchpoint.com, 8 Oct 2026
- Support transition
- Catchpoint's documentation says that, effective May 1, 2026, support began integrating into LogicMonitor, with customers aligned to 24/7 Enhanced Tier Support. · docs.catchpoint.com, 8 Oct 2026
- Telemetry
- The platform ingests synthetic tests, real user monitoring, network traces, OpenTelemetry, uptime, and other data, then correlates it to detect anomalies and pinpoint root causes. · catchpoint.com, 8 Oct 2026
- Usage limits
- The documentation lists a 15 MB per-page and per-file download limit for node-based tests and says higher limits may be available for a particular test. · docs.catchpoint.com, 8 Oct 2026
- Use cases
- Catchpoint lists monitoring for APIs, websites, employee experience, internal enterprise networks, and cloud and edge performance. · catchpoint.com, 8 Oct 2026
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